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Holiday Inn Express Hotel & Suites Malone by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Malone by IHG

A Holiday Inn Express & Suites building with a central entrance, multiple windows, and a stone facade.
A buffet with various food items in metal containers, including omelets and other dishes.
A hotel room with a sofa, a table, a lamp, a bed with a blue blanket, a chair, and a framed picture on the wall.
A hotel room with a sofa, a table, a lamp, a bed with two pillows, a chair, and a window.
An indoor swimming pool with clear water, tiled walls, and windows with blinds.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
The current price is $198
$175 nightly
$198 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
3351 State Route 11, Malone, NY, 12953
  • Place, Franklin County Visitors Bureau
    ‪2 min drive‬
  • Place, Titus Mountain Family Ski Center
    ‪18 min drive‬
  • Place, Akwesasne Mohawk Casino
    ‪28 min drive‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and clock, and a door with a fire alarm.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a television on a dresser, two armchairs, a small table, a mirror, and a telephone.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a television on a dresser, two armchairs, a small table, a mirror, and a telephone.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two patterned chairs, a small round table, a dresser with a television, and a mirror on the wall.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a television on a dresser, two armchairs, a small table, a mirror, and a telephone.

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a computer, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a television, and a window with curtains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a sofa, a table, a lamp, two beds, a chair, and a window.

Suite, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

A hotel room with a sofa, armchairs, a coffee table, a TV, and a painting on the wall.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A modern lounge area with a stone wall, comfortable seating, a fireplace, and a view through glass doors.
Red Roof Inn PLUS+ & Suites Malone
Malone
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
$175 nightly
The price is $198
Nov 6 - Nov 7
Total with taxes and fees
Red Roof Inn PLUS+ & Suites Malone

About the neighborhood

Malone

With a stay at Holiday Inn Express Hotel & Suites Malone by IHG in Malone, you'll be within a 5-minute drive of Franklin County Visitors Bureau and Malone Memorial Recreation Park. .This hotel is 3.6 mi (5.8 km) from Malone Golf Club and 5.5 mi (8.8 km) from Wilder Homestead.

What's nearby

  • Franklin County Visitors Bureau - 2 min drive - 1.2 miles
  • Lake Titus - 10 min drive - 9.4 miles
  • Titus Mountain Family Ski Center - 18 min drive - 9.5 miles
  • Akwesasne Mohawk Casino - 28 min drive - 28.0 miles
  • Paul Smith's College Visitor Interpretive Center - 37 min drive - 39.6 miles

Getting around

  • Massena, NY (MSS-Massena Intl.) - 47 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Mo's Pub & Grill - ‬1 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Kings Wok - ‬6 min walk
  • ‪Jreck Subs - ‬14 min walk

About this property

Holiday Inn Express Hotel & Suites Malone by IHG

Holiday Inn Express Hotel & Suites Malone by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Holiday Inn Express Hotel & Suites Malone by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • No plastic drinking straws

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Malone
Holiday Inn Express Malone
Holiday Inn Express Hotel And Suites Malone
Holiday Inn Express Hotel Suites Malone

Holiday Inn Express Hotel & Suites Malone by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 483 reviews
Rating 8 - Good. 126 out of 483 reviews
Rating 6 - Okay. 26 out of 483 reviews
Rating 4 - Poor. 10 out of 483 reviews
Rating 2 - Terrible. 13 out of 483 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was hot and kept plenished.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall the property was fine. Good breakfast, comfortable beds and warm shower. We did have issues with the bathroom door not latching, the phone not working, and bad WiFi.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel was awesome!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay. It was exactly what we needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and quiet worth the stay..
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel was fine for the limited time we were there. It was outdated and smelled musty but the bedding was clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay felt very safe
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay for couple days.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful hotel with friendly staff!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and good size.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place good breakfast pleasant staff..
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel choice if you're flying out of the Albany airport.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean staff was friendly. Great location near Aldi's and fast food. Enjoyed the hot tub. Hallway had a funny smell and didn't really care for the breakfast but overall it was a good stay.Will come back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay in Malone
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It’s was nice clean hotel and quiet
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe, clean and quiet. I highly recommend this hotel for everyone.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice staying here.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked that the hot tub and pool was available
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enoyed my stay tremendously.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay I was there for 2 weeks the personnel is friendly
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE LOVE LOVE this Hotel, great place to stay, great service, great breakfast! Awesome hot tub and pool! Def will be back for more stays!
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay there when visiting family big differences from the city
Stayed 2 nights in May 2025