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Out Of The Blue All Inclusive Resort & Spa

5.0 star property

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4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Larimar Four-Bedroom Beachfront Villa | In-room safe, soundproofing, free WiFi, bed sheets
3 bars/lounges, 3 poolside bars, beach bar
View from room
Larimar Four-Bedroom Beachfront Villa | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

View in a map
Aghia Pelagia, Heraklion, Malevizi, Crete Island, 71500
  • Place, Agia Pelagia Beach
    ‪3 min walk‬
  • Place, Psaromoura Beach
    ‪5 min walk‬
  • Place, Mononaftis Beach
    ‪10 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪27 min drive‬

Room options

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View | In-room safe, soundproofing, free WiFi, bed sheets

Classic Double Room, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Exclusive Two-Bedroom Suite

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Two-Bedroom Suite

  • 753 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Exclusive Junior Suite with private Jetted Tub or Pool

Exclusive Junior Suite with private Jetted Tub or Pool | In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Junior Suite with private Jetted Tub or Pool

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room, Sea View

In-room safe, soundproofing, free WiFi, bed sheets

Classic Double Room, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room Open Plan

In-room safe, soundproofing, free WiFi, bed sheets

Family Room Open Plan

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Standard One-Bedroom Suite

In-room safe, soundproofing, free WiFi, bed sheets

Family Standard One-Bedroom Suite

  • 624 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive Three-Bedroom Maisonette Individual Pool

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Three-Bedroom Maisonette Individual Pool

  • 1560 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 7
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 8 Twin Beds and 1 Twin Sofa Bed

View all photos for Lifestyle One-Bedroom Suite

In-room safe, soundproofing, free WiFi, bed sheets

Lifestyle One-Bedroom Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Two-Bedroom Suite

Luxury Two-Bedroom Suite | In-room safe, soundproofing, free WiFi, bed sheets

Luxury Two-Bedroom Suite

  • 914 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Exclusive One-Bedroom Suite with Sharing Pool

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive One-Bedroom Suite with Sharing Pool

  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Exclusive One-Bedroom Suite Sea View

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive One-Bedroom Suite Sea View

  • 645 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Exclusive Seafront One-Bedroom Maisonette Individual Pool

30-inch TV with cable channels, table tennis

Exclusive Seafront One-Bedroom Maisonette Individual Pool

  • 1076 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Lifestyle One-Bedroom Suite with Sea View

In-room safe, soundproofing, free WiFi, bed sheets

Lifestyle One-Bedroom Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Royal Two-Bedroom Villa with Private Pool

Royal Two-Bedroom Villa with Private Pool | In-room safe, soundproofing, free WiFi, bed sheets

Royal Two-Bedroom Villa with Private Pool

  • 1507 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Emerald Villa Four-Bedroom with Private Pool

Emerald Villa Four-Bedroom with Private Pool | In-room safe, soundproofing, free WiFi, bed sheets

Emerald Villa Four-Bedroom with Private Pool

  • 3875 sq ft
  • 4 bedrooms
  • Sea view
  • Sleeps 7
  • 3 King Beds and 1 Large Twin Bed

View all photos for Larimar Four-Bedroom Beachfront Villa

Larimar Four-Bedroom Beachfront Villa | In-room safe, soundproofing, free WiFi, bed sheets

Larimar Four-Bedroom Beachfront Villa

  • 3143 sq ft
  • 6 bedrooms
  • Sea view
  • Sleeps 15
  • 6 Queen Beds and 4 Twin Sofa Beds

View all photos for Black Pearl Villa Four-Bedroom with Private Pool

Black Pearl Villa Four-Bedroom with Private Pool | In-room safe, soundproofing, free WiFi, bed sheets

Black Pearl Villa Four-Bedroom with Private Pool

  • 5490 sq ft
  • 4 bedrooms
  • Sea view
  • Sleeps 10
  • 4 Queen Beds

View all photos for Exclusive Seafront Junior Suite

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Seafront Junior Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Exclusive Two-Bedroom Maisonette with Individual Pool

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Two-Bedroom Maisonette with Individual Pool

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Agia Pelagia

With a stay at Out Of The Blue All Inclusive Resort & Spa in Malevizi, you'll be by the sea, just a 1-minute walk from Agia Pelagia Beach and 7 minutes by foot from Psaromoura Beach. .This all-inclusive property is 14.1 mi (22.7 km) from Heraklion Port and 0.9 mi (1.5 km) from Stay Wet.

What's nearby

  • Agia Pelagia Beach - 3 min walk - 0.2 miles
  • Psaromoura Beach - 5 min walk - 0.3 miles
  • Mononaftis Beach - 10 min walk - 0.6 miles
  • Stay Wet - 10 min walk - 0.6 miles
  • Peninsula Private Beach - 12 min walk - 0.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 25 min drive

Restaurants

  • ‪The Red Pepper Mediterranean Restaurant - ‬2 min walk
  • ‪Ikaros Lobby Bar - ‬1 min walk
  • ‪Almyra - ‬3 min walk
  • ‪Peninsula Open Restaurant - ‬20 min walk
  • ‪Mythos - ‬6 min walk

About this property

Out Of The Blue All Inclusive Resort & Spa

Luxury property on the beach, with indoor pool
Out Of The Blue All Inclusive Resort & Spa offers 465 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a health club are featured at the property. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 465 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an indoor pool. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Red Pepper, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and 16 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Red Pepper - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Safran Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Seasalt & Rosemary - This restaurant specializes in Greek cuisine and serves lunch and dinner. Open daily.
Laguna Rossa Pool Bar - This bar is located by the pool. Open daily.
Amarando Beach Restaurant - This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amarando Beach Restaurant
  • Laguna Rossa Pool Bar
  • Red Pepper
  • Safran Italian Restaurant
  • Seasalt & Rosemary

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • Art Deco architecture
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Blue Capsis
Blue Capsis Elite Resort
Capsis Blue Resort
Capsis Elite Resort
Out Blue Capsis Elite
Out Blue Capsis Elite Malevizi
Out Blue Capsis Elite Resort
Out Blue Capsis Elite Resort Malevizi

Out Of The Blue All Inclusive Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 86 reviews
Rating 8 - Good. 21 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Amenities
Lovely room with sea view. Staff not particularly friendly but helpful when needed. Not explanation of getting a la carte meals whilst there. Pool was very small. Beach was nice but over crowded.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Maybe slightly dated but plenty to do and lots of options.
Stayed 7 nights in Aug 2025

8/10 Good

Enda

Traveled with family
Liked: Staff & service
We stayed for 7nights at out of the blue Resort in Agia Pelagia, Crete, and it was very impressive. Firstly the Staff and Service was very good, and we very much felt welcome from the staff, especially the staff at the bar and restaurant. Special mention to Tudor at the bar who was polite and friendly. However the whole hotel you can tell needs a bit of a renovation, as several parts of the wall and floor looks worn out and the furniture in the reception was slightly outdated. The Jewell of the Hotel is the private beach. Crystal clear water calm water made it really enjoyable to swim. The main pool was a bit small with limited sun loungers. These were always reserved early in the morning even though signs said this was not allowed. The buffet food was good with plenty of options available. We ate at 2 of the on site restaurants which was a nice experience. There was limited evening entertainment at the main bar. We could access the Agia Pelagia promenade from the hotel. The public beach was nice and there were plenty of local restaurants and cafes. Overall we enjoyed our stay here and would recommend to other families.
Stayed 7 nights in Aug 2025

6/10 Okay

Alex

Stayed 1 night in Aug 2025

8/10 Good

Larisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were generally very pleased with our stay at Out of the Blue Resort in Crete. We were kindly upgraded to an en-suite room with a shared private pool and a secluded garden with loungers. The suite was very spacious, beautifully designed, and the housekeeping was excellent. Customer service was good, and it was easy to book à la carte restaurants. The ladies at guest services did their best to assist with reservations, and each restaurant offered a unique design, a balanced menu, and attentive service. The kids’ club facilities were also very impressive. Entertainment, however, felt a bit underdeveloped and was not available every day. On the positive side, the spa is highly recommended, and the resort is a wonderful place to unwind. Yoga lessons were enjoyable, though offered only three times a week and scheduled at 8 am, which unfortunately coincided with breakfast time. The beach is not the strongest point: the public sandy beach is quite narrow and lacks facilities, while the private beach has good facilities and a nice bar/restaurant for lunch but no sand (although the water was very clean). My only real complaint is that hot drinks like coffee and tea were not included at lunch and dinner in the buffet restaurant — surprising for an all-inclusive resort. Also, the landscape is quite hilly; although golf cart service is available, it can be hard to get one at busy check-in/check-out times, and waiting can take much longer than the 5–10 minutes promised. Walking is o
Tiramisu in Saffron restaurant
Yoga garden
View from Saffron restaurant
Stayed 10 nights in Aug 2025

6/10 Okay

Sneha, HOLMDEL

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Expansive resort great for families with little kids, but not if you have older kids or traveling as adults only. Water slides, pools are all crowded. Not super clean. Food was okay, although lots of variety. Everything is not included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Renato

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
All inclusive is not All inclusive in this hotel. Only around 20% of drinks are included. For the rest you have to pay normally. Also for food. There is one restaurant (where you have to wait 30-45') for dinner. The other restaurants have to be paid. - Better go outside. Food is great and not so expensive. But this is not all-inclusive!
Stayed 9 nights in Jul 2025

10/10 Excellent

Pouya, Halifax

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! All inclusive with helpful and friendly staff. Loads food options and unlimited drinks. Several pools as well as access to private beach with calm clear and blue Mediterranean Sea! All in all great value for money
Stayed 10 nights in Jul 2025

8/10 Good

Sarah

Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but the people in Greece are very reserved. Only a few staff members were friendly and welcoming but others Very quiet
Stayed 3 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice, the food could have been better for all inclusive but overall the stay was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

elie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Rachit

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
View was great but Air conditioning was not working because they had connected air conditioning for all villas and either it could be on hot or cold for all villas. Other villa residents choose it to be on hot so we had to stay in a hot and humid villa and whole night was difficult to pass.
Stayed 1 night in Apr 2025

8/10 Good

perry

Stayed 2 nights in Sep 2024

6/10 Okay

Tally

Traveled with family
Liked: Amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Elie

Stayed 20 nights in Jul 2024

10/10 Excellent

Idan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Out Of The Blue Resort

My family and I recently stayed 4 days in the hotel and had an amazing experience. The hotel beach(s) and pools are perfect, with 2 water slides for the kids fun. The staff were incredibly welcoming and attentive throughout my stay. The 2 bed room was clean, comfortable, and well-appointed with all the amenities I needed, including 2 bath rooms. The only downside was that our room was on the first floor, right above the area where the entertainment staff performed. It was a bit loud, but we enjoyed the music, so it wasn't a big issue. The variety of food and beverages was excellent, and the spa was both relaxing and enjoyable. Overall, the hotel meets my expectations. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marlen L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Bianca Stembile Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

6/10 Okay

Mariana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was our first time there . The room was nice and clean. The food was really good and we enjoyed the food at the buffet, but we tried to book the a la carte restaurant and the person at the reception sent me to the online QR code and i tried to book online but there was not possible, i chat with them through what’s app and the person there was like just go in person to the reception to reserve a table, when i got there they sent me to another person to talk with and was waiting for 30 minutes and no one came to even ask me if i need help so because there was no AC or ventilation i started to feel sick and i had to leave to the room and i just gave up to the a la carte restaurant. The resort is nice but i do not think is worth it the money we pay for and people are not very friendly there. Other than that it was nice. There was one lady at the reception which was very nice to us and the people at the buffet were very nice too.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge with so much to do! There are many different pools to lay at, bars to get drinks from, a spa, convenience shop, different access points to beaches, and water sports. It is also in walking distance to aother nearby beach and the activities desk is more than helpful when it comes to finding needed transportation as well as excursions. The housekeeping was always on top of keeping our room clean. The food is not the best for dinner but breakfast is always a hit and it is close enough to the city nearby that you can walk into town to many different restaurants.
Stayed 7 nights in May 2024