The hotel radiated charm and was impeccably maintained, creating inviting spaces that instantly made us feel at home. The staff's remarkable friendliness and willingness to assist truly elevated our experience, as they went above and beyond to ensure our comfort. Having previously stayed in July; we were thrilled to return for our second visit. However, we were sadly let down by the food quality, which fell significantly short of our expectations on both visits. Unfortunately, this prompted us to seek dinner outside the hotel after a long and tiring journey to Kruger, which was disappointing.