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Terra Nova Hotel

3.0 star property

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Photo gallery for Terra Nova Hotel

Lobby sitting area
Restaurant
Front of property - evening/night
Nova Room | Desk, iron/ironing board (on request), cribs (surcharge), WiFi (free)
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
No. 29, Jalan KSB 11, Taman Kota Syahbandar, Malacca City, Malacca, 75200
  • Place, Jonker Street Night Market
    ‪14 min walk‬
  • Place, Malacca River
    ‪19 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪1 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Nova Room

Nova Room | Desk, iron/ironing board (on request), cribs (surcharge), WiFi (free)

Nova Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Soledad Room

Soledad Room | Desk, iron/ironing board (on request), cribs (surcharge), WiFi (free)

Soledad Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Terra Room

Terra Room | Desk, iron/ironing board (on request), cribs (surcharge), WiFi (free)

Terra Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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  • Parking included
  • Free WiFi
  • Air conditioning
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About the neighborhood

Malacca City

With a stay at Terra Nova Hotel, you'll be centrally located in Malacca City, within a 5-minute drive of Jonker Street Night Market and Masjid Tranquerah. .This hotel is 1.2 mi (1.9 km) from Malacca Heritage Centre and 1.2 mi (1.9 km) from Baba Nyonya Heritage Museum.

What's nearby

  • Jonker Street Night Market - 14 min walk - 0.8 miles
  • Malacca River - 19 min walk - 1.0 mile
  • Baba Nyonya Heritage Museum - 19 min walk - 1.0 mile
  • Mahkota Parade Shopping Mall - 1 min drive - 1.0 mile
  • A Famosa - 2 min drive - 1.2 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪Uncle Wok Steamboat & Bbq - ‬3 min walk
  • ‪Yang Jia Jiang Hot Pot 杨家将 - ‬3 min walk
  • ‪Pre-Tea Q - ‬3 min walk
  • ‪Restaurant Bei Zhan (北栈) - ‬5 min walk
  • ‪The Kam Cheng 感情 - ‬5 min walk

About this property

Terra Nova Hotel

Terra Nova Hotel offers 48 air-conditioned accommodations with fireplaces and complimentary newspapers. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and complimentary newspapers, and you can also request irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for MYR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 400 per vehicle (roundtrip)
  • Crib (infant bed) fee: MYR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

Terra Nova Hotel
Terra Nova Hotel Malacca
Terra Nova Malacca
Terra Nova Hotel Hotel
Terra Nova Hotel Malacca City
Terra Nova Hotel Hotel Malacca City

Terra Nova Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 95 reviews
Rating 8 - Good. 42 out of 95 reviews
Rating 6 - Okay. 30 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory and quiet stay.

Everything is fine but it would be better if the staff can allocate guests to a separate floor which is further away from the noisy tour group.
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Wife Got Locked In The Toilet

My wife was about to go to take a shower, closed the door (without locking) to hang the towel and then tried to open it again, and that's it, she's locked inside !! To recap, she did not lock the door in the first place ! Contact the reception, who in turned contact the doorman, and in the end contacted the maintenance guy, and all in, my wife was locked in the toilet for almost an hour !! The lock eventually was smashed into pieces before the door can be opened! (Good lock though) Needless to say, they changed for us another room and thankfully, it was uneventful :) Not a bad hotel, in fact, not our first time there, and will be there in the future too, but does leave my wife a phobia and she dare not lock the door even after changing room. (just imagine if she's alone in the first place and I'm not there to know that she's locked inside !!!)
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Delson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll Be Back

It's not our first time staying here, and while the first time we have very bad experience with their WiFi, this time, everything is smooth sailing. We spend 2 wonderful nights here and we will definitely be back again.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Wan yee

Liked: Staff & service, property conditions & facilities, room comfort

Good location, but need to train housekeeping

Overall is good, the only thing is the cleanliness, when we go in the room, can see the dustbin is with garbage thrown by last guest. Even there are toothbrush(used) placed in the toilet window...
Verified review

6/10 Okay

Verified traveler

decoration

The room's decoration is quite old and not bright enough
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Alan Christopher

Liked: Staff & service, property conditions & facilities, room comfort

Family Trip

the staff at the hotel was very friendly and helpful, they even provided us with information on which places to eat like a local. the only slight set back of this hotel is at night the sounds of cars and motorcycles on the main road are heard by us as it is located directly in front of the main road. But overall i liked the area very much as we have ample parking space in front of the hotel and places like Movida is just walking distance away. And we don't have to put any parking coupons as its not required at that area yet.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Nur Rena

Liked: Cleanliness, room comfort

Clean and Comfy Hotel

Its a basic and comfy hotel with eatries around. Cons: No breakfast provided. Nearest cafe is not open in the morning. Need to drive around the area to look for food.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

NOOR AEIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable hotel. Nice, friendly staff

The room was spacious, very comfortable, worth the price. I love the view. The staff was very helpful and nice. Location wise, not much place to eat around the area however I do love the Pine & Dine restaurant just next to the hotel.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

K S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is fine with us with rate that we paid
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort

Nice hotel for a short stay

Quite a nice and comfortable hotel. It seems to be located in a newly developed area. Not many eatery places at that point of my stay at the walking distance.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It's a very basic hotel, for the price paid, guess you can't expect much.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are generally comfortable and nice to stay.
Verified review

8/10 Good

Pui Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

With a security sitting in front of the main entrance make me feel comfortable n safe while going to parking area during midnight
Verified review

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

I was love the Twin bed so much as there have prepare all the necessary that you need in the room & bathroom.
Verified review

10/10 Excellent

LAI MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Staff

The staff was so kind as the appointed taxi didn't show up on my leaving time, I need to rush to the bus station to catch my flight. The staff drive her car to send me at last few minutes. That's really helped me much!! Besides, room was great with the fastest wifi I ever had in Malaysia.
Verified review

8/10 Good

john

Liked: Cleanliness, room comfort
Good location for me, Easy excess to food stall, quiet location,
Verified review

6/10 Okay

Alvina

Disliked: Cleanliness, property conditions & facilities, room comfort

Should improve the maintenance of the room.

It was a nice stay last year, but this time it's quite disappointing.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel and value for money.

At first, we got a main road facing room, after request for a room change due to noisy, the staff was willingly to change to a non main road facing room. They are very helpful and considerate to customers.
Verified review

10/10 Excellent

Hannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice, strategic location. Friendly staffs. Will stay here again on next visit.
Verified review

8/10 Good

Noor Dina

Liked: Property conditions & facilities

Terra Nova Stay

Good service from reception and quiet environment around the hotel
Verified review

8/10 Good

Pranadjaja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melaka short visit with Terra Nova hotel

Visiting Melaka recently for short visit. Overall, the hotel is nice. Only minor issues below : -Wifi signal strength is not stable -Requires +- 20 mins walk to well known Jonker Street, other popular attractions The hotel brochure shows 5 min, which is only applicable with driving car
Verified review

6/10 Okay

Elizabeth

While the accommodation was acceptable for its price, the breakfast sucks. For SGD7 each, we had food that was vacumed packed and heated in a microwave oven, Coffee that was cold and bread,jam and margarine that was in a common container for all guests to share. Unacceptable! We forgo our breakfast for the 2nd day as we could not bear to eat it twice in row. Rooms are acceptable for the price. There are 4 catogories. We had Cat 3, 1 being the highest.
Verified review

4/10 Poor

Marcus

Disliked: Staff & service, room comfort

Unpleasant stay, forced to be longer

On arrival I was surprised to find the hotel in a location that wasn't matching what the Expedia page promised. The comfort of the room was poor. Just one electric socket, no closet and no refrigerator. Bathroom very small and after shower the floor was completely wet. When I want to change my reservation to leave earlier, the staff told me that only Expedia can decide on that. Expedia told me that the hotel didn't agree to earlier checkout since the whole stay had already been payed. Further on, when asking for laundry nobody of the staff knew how to do. Only housekeeping was finally able to help. Breakfast start serving at 7:30 am, to late for me since I had to start working 8am. But the staff of the rooftop "restaurant" offered to send breakfast to my room earlier. Anyway the quality of the food was poor. Dry toast with butter, a cup of coffee and a selection of 4 different MICROWAVED dishes. I'm sorry, but this hotel isn't recommendable.
Verified review

10/10 Excellent

ANWAR A.

Liked: Cleanliness, staff & service, room comfort

Great new hotel

Great new hotel with good value of money, and so friendly staff. Negatives: bath hose was broken, heater only worked one time, pillows are not comfortable... Other than that everything was so great ...I felt so comfortable that I didn't want to leave.
Verified review

6/10 Okay

Jamilah

Disliked: Room comfort

Not so disabled friendly...

The rm is nt sound proofed, quite noisy, no day curtain. No smooth ramp at hotel main entrance for wheelchair/luggage. The toilet entrance door was too small & no ramp, difficult for disable guest to access to d toilet. No special room for d disabled. Even d door of d toilet at d lobby shld be open outward nt inward, if d wheelchaired person goes in they r unable to close d door. Our stay could b a pleasant one if nt for all these inconveniences for disabled like my hubi to be doing all these basic routines independently...