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Hallmark Crown Hotel

4.0 star property

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Photo gallery for Hallmark Crown Hotel

Lobby lounge
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Standard Twin Room | Down comforters, minibar, in-room safe, individually decorated
Daily buffet breakfast for a fee
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $38
$33 nightly
$38 total
Total with taxes and fees
Jul 9 - Jul 10

Explore the area

View in a map
170 Jalan Parameswara, Malacca City, Malacca, 75000
  • Place, Dataran Pahlawan Melaka Megamall
    ‪9 min walk‬
  • Place, Hatten Square
    ‪10 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪12 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Down comforters, minibar, in-room safe, individually decorated

Family Suite

  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Suite (Executive)

Premier Suite (Executive) | Down comforters, minibar, in-room safe, individually decorated

Premier Suite (Executive)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (No View)

Standard Double Room (No View) | Down comforters, minibar, in-room safe, individually decorated

Standard Double Room (No View)

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Down comforters, minibar, in-room safe, individually decorated

Superior Triple Room

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, minibar, in-room safe, individually decorated

Standard Twin Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Hollywood Room

Deluxe Hollywood Room | Down comforters, minibar, in-room safe, individually decorated

Deluxe Hollywood Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Hollywood Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe Hollywood Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Down comforters, minibar, in-room safe, individually decorated

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

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Interior entrance
Bayview Hotel Melaka
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  • Pool
  • Hot tub
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  • Parking included
3.8 out of 5, Good, 540 reviews
$25 nightly
The price is $31
Jul 1 - Jul 2
Total with taxes and fees
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About the neighborhood

Malacca City

With a stay at Hallmark Crown Hotel, you'll be centrally located in Malacca City, within a 5-minute drive of Jonker Street Night Market and St. John's Fort. .This hotel is 0.4 mi (0.7 km) from Yong Chuan Tian Temple and 0.6 mi (1 km) from Dataran Pahlawan Melaka Megamall.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 9 min walk - 0.5 miles
  • Hatten Square - 10 min walk - 0.6 miles
  • Mahkota Parade Shopping Mall - 12 min walk - 0.7 miles
  • A Famosa - 14 min walk - 0.8 miles
  • Jonker Street Night Market - 3 min drive - 1.2 miles

Getting around

  • Kuala Lumpur International Airport (KUL) - 101 min drive

Restaurants

  • ‪Restaurant Ole Sayang Baba (Nyonya Food) - ‬4 min walk
  • ‪Heng Hainanese Chicken Rice Ball - ‬4 min walk
  • ‪Saturday Ice Cafe - ‬1 min walk
  • ‪City Famous Restaurant - ‬3 min walk
  • ‪Uncle Don's - ‬5 min walk

About this property

Hallmark Crown Hotel

Hallmark Crown Hotel offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Malacca City? This hotel has 344 square feet (32 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hallmark Crown Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (344 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 15 for children
  • Airport shuttle fee: MYR 760 per vehicle (roundtrip)
  • Airport shuttle fee per child: MYR 760 (roundtrip), (up to 12 years old)
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hallmark Crown Hotel
Hallmark Crown Hotel Malacca
Hallmark Crown Malacca
Hotel Hallmark Crown
Hallmark Crown Hotel Hotel
Hallmark Crown Hotel Malacca City
Hallmark Crown Hotel Hotel Malacca City

Hallmark Crown Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 266 reviews
Rating 8 - Good. 96 out of 266 reviews
Rating 6 - Okay. 89 out of 266 reviews
Rating 4 - Poor. 20 out of 266 reviews
Rating 2 - Terrible. 13 out of 266 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, free on-site parking, no frills and easy
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Not noisy area
Stayed 1 night in Jun 2025
Verified

8/10 Good

Wipawee

Liked: Cleanliness, staff & service
Convience parking and standardise hotel service. Breakfast is good.
Stayed 1 night in Apr 2025
Verified

8/10 Good

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room, comfortable and clean. Parts of the hotel are a little worn. Not a lot of choice at breakfast but was adequate - the coffee was good. Overall good value for money.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Chen Hau

Walking distance to shop. Building is old.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in, clean, quiet. Free and easy on-site parking. Older hotel but it is okay for the price. Only one pillow per person so if you like pillows, bring your own. One towel per person which is okay but the toilet gets a bit wet after showering.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Good and clean

For deluxe room for two people should have two bedside cabinets not just one to share.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel in Malaysia

Worst Hotel in Malaysia, don’t stay here.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Parking ok, but nothing much to recommend it

Tired and old renovation, no frills place to sleep. The room safe was not working, but they replaced it within half an hour.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

PUSHKAR

Very dirty.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

samantha

Liked: Staff & service
A very straightforward hotel. No frills. Simple rooms but with lovely new bathroom and rainforest shower. Despite simplicity it supplied everything, very good value for money, only $5/6 to Jonkers walk in a Grab taxi. Really nice music in foyer and by pool. Pool wasn’t amazing but it was quiet - I had it all to myself so 👍 Bed was comfy.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a family with 4 children, so their room with 3 beds was very suitable. My kids were happy to jump around. The unit we got came with a big bathroom which also included a bathtub, which was another plus. The only thing that was abit unusual was that they asked for money when i asked to get a second key card, which I thought was strange. Next door of the hotel was a nice seafood restaurant. Reasonably priced and the food was very fresh
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Dr. Asif

Good Thing: Well Decorated, Swiming pool, Good behavior. Panalty 300rm if smoking inside. Not like: Took extra amount 28 Rm. Said it would be refundable but actually not, Some frouits are not allowed, otherwise panalty. Room is very small.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Jun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

We were initially given a family room in the main block, but unfortunately, the hallway and the room had a strong odor of trash. There were also bags of garbage and cardboard boxes left in the hallway, which we felt posed a potential fire hazard. The room itself was not clean—the carpet was dirty, and we even found trash and lizard droppings on the walls. The bathtub had broken stone edges, making the room feel far from family-friendly. After raising these concerns with the reception, we were moved to a room in the newer block, which was noticeably better and cleaner. However, during breakfast, we were served lukewarm soup noodles. When we pointed out that the soup in the pot was barely warm—a concern from a food safety perspective—the staff simply reheated our bowls in the microwave rather than addressing the issue at the source.
Broken sharp edges at the side of the bathtub.
Giant stain on the carpet.
Unclean carpet.
Trash at the mini fridge.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all. The room was very spacious and thoughtfully allocated although I would suggest upgrading the television to a smart tv for an executive room such as this. That was the most comfortable bed I’ve slept on in a long time for my back and neck issues. I was however very disappointed with the roof top. Namely because there’s a lot of open unused space that could be utilized as green space with plants and small trees to really liven up the vibe. The pool is outdated. I feel like they are missing an opportunity for a shared recreation area up there. It’s also kind of annoying to not be able to take the elevator all the way there. The view from the roof is beautiful at night though.. granted I found it strange that they offer for sale lovely hotel branded ashtrays yet none of them are at the tables and chairs on the roof to add an element of synergistic class. The surrounded neighborhood has several run down buildings listed for sale. It’s curious to me that whoever owns the hotel hasn’t purchased and facelifted them.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Anais

Liked: Cleanliness
Disliked: Staff & service
Personeel aan de balie was ronduit onvriendelijk. Wij kwamen 's morgens toe van een nachtbus en vroegen of we ons ergens konden wassen (aangezien ze een zwembad hadden) ze bekeken ons alsof we een hele rare vraag stelden en deden heel moeilijk dat we ons wouden douchen. Uiteindelijk na veel discussie mochten we dan toch douchen aan het zwembad. Bij het inchecken blijkt plots dat je niet enkel toeristentaks moet betalen, maar nog andere taksen dat niet op voorhand vermeld werden. De klantvriendelijkheid aan de balie kan stukken beter... De kamer en douche enzo was opzich wel proper, daar heb ik niks over aan te merken.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Akiyo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテル内は綺麗でした。エアコンの冷房も効くし、シャワーの水圧は弱いがお湯もちゃんと出る。しかし、隣の部屋と連結?する扉に鍵はなく、二重扉なだけで自由に行き来出来そうな作りで、安全面が乏しいと感じた。また、部屋にいるかどうかが外（廊下）から分かる作りになっているのが自分的には嫌だった。さらに、シャワーカーテンがないためトイレや床がびしょびしょに濡れるのは不便であった。
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Marja-Leena

Disliked: Cleanliness, property conditions & facilities
It wasn't 4 star hotel. Old, dirty, maybe mold.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Lloyd

Liked: Cleanliness, room comfort
Swimming pool not in use but no notice on website
Stayed 1 night in Jan 2022
Verified

8/10 Good

Riad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth if promotion price The breakfast was weird. You have to tell them the night before what time you will wake up and what you want to eat
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Nurfazlun

Liked: Cleanliness, property conditions & facilities, room comfort
Bilik ada bauu kepam
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Stayed in room 2515 (5th floor). Love my room. Definitely worth the price. Spacious bed, clean room and big toilet. Swimming pool is closed currently due to RMCO. Many parking available. Safe and easy. Will definitely come back again. Thank you
Stayed 1 night in Aug 2020
Verified

8/10 Good

Nor azizan

Liked: Room comfort
Disliked: Cleanliness

PKP holiday

Check in process was very unpleasant. I have stand in line for nearly 1 hour before my turn. Overall, room cleanliness needs to be improved. Anyway, good night sleep/rest as the room was sound proof. Hardly hear anything from outside even though hotel is located next to busy road.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Shi Mei

Liked: Cleanliness, staff & service, room comfort

Worth the price paid

It was a good stay. The room and service is definitely worth the price paid. However, the actual room might not be as spacious and comfortable as the picture which might led to a higher expectation to the room.
Stayed 1 night in Jun 2020
Verified

6/10 Okay

alicia

Liked: Cleanliness, property conditions & facilities, room comfort

Needs a Lot of Improvement on Services and Food

hotel location not so convenient and near the jonker street: staff not warm and accomodating: room facilities is very good: carpet flooring is too old and makes the room not so clean: breakfast buffet is very bad.
Stayed 1 night in Jan 2020