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JAZ Neo Saraya Palms - All inclusive

Property class: 4

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Photo gallery for JAZ Neo Saraya Palms - All inclusive

A beach with rows of sun umbrellas and lounge chairs.
A golf course with multiple bunkers, a clubhouse, and a parking area.
A resort with a central swimming pool, palm trees, and a large building complex.
An outdoor dining area with thatched roofs, wooden tables, and chairs, surrounded by lush greenery and flowering plants.
A lobby with a round seating area, a reception desk, and a chandelier.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
  • Air conditioning
The current price is $242
$212 nightly
$242 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
Madinat Makadi, Safaga Road, P.O. Box 178, Makadi Bay
  • Place, Makadi Bay Beach
    ‪10 min walk‬
  • Place, Submarine Tours at Makadi Bay
    ‪19 min walk‬
  • Place, Makadi Water World
    ‪5 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪48 min drive‬

Room options

View all photos for Studio

A hotel room with a large bed, a sofa, a dining table, and a balcony with chairs.

Studio

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a dining table, two chairs, a balcony with a table and chairs, and a view of the city.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a large window, a balcony, a bed, two wicker chairs, a small table with a plant, and a lamp.

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

A hotel room with a bed, a small table, a chair, and a view of a garden through large windows.

Suite, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2960 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 4 Queen Beds

Similar properties

An outdoor dining area with tables and chairs, umbrellas, and a view of the beach.
Prima Life Makadi Hotel - All inclusive
Makadi Bay
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.7 out of 5, Exceptional, 1,014 reviews
$123 nightly
The price is $142
Oct 25 - Oct 26
Total with taxes and fees
Prima Life Makadi Hotel - All inclusive

About the neighborhood

Makadi Bay

When you stay at JAZ Neo Saraya Palms - All inclusive in Makadi Bay, you'll be next to a golf course, within a 5-minute drive of Makadi Bay Beach and Makadi Water World.
View more Resorts in Makadi BayOpens in a new window

What's nearby

  • Makadi Bay Beach - 10 min walk - 0.6 miles
  • Submarine Tours at Makadi Bay - 19 min walk - 1.0 mile
  • Makadi Water World - 5 min drive - 1.4 miles
  • Old Town Sahl Hasheesh - 23 min drive - 6.8 miles
  • Marina Hurghada - 49 min drive - 25.7 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 44 min drive

Restaurants

  • ‪Ariel Xanadu Makadi Bay - ‬17 min walk
  • ‪Beach Xanadu Makadi Bay - ‬16 min walk
  • ‪Taj Mahal Restaurant - ‬16 min drive
  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬12 min walk
  • ‪Pool Bar at Cleopatra Luxury Resort - ‬15 min drive

About this property

JAZ Neo Saraya Palms - All inclusive

JAZ Neo Saraya Palms - All inclusive offers 102 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax on the private beach or enjoy other recreational amenities such as a complimentary water park and an outdoor pool. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Shams main Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Shams main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manzar Bar - Onsite lobby lounge. Open daily.
Al Gezira Bar - Onsite bar. Open daily.
Coco Pool Bar - Onsite bar. Open daily.
Beach Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Al Gezira Bar
  • Beach Bar
  • Coco Pool Bar
  • Manzar Bar
  • Shams main Restaurant

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
A birth certificate should be presented for children younger than age 12.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Iberotel Makadi Saraya Palms
Iberotel Saraya Palms
Iberotel Saraya Palms Aparthotel
Iberotel Saraya Palms Aparthotel Makadi
Jaz Makadi Saraya Palms Hotel
Jaz Saraya Palms Hotel
Jaz Makadi Saraya Palms
Jaz Saraya Palms
Jaz Saraya Palms Resort
Jaz Makadi Saraya Palms All Inclusive All-inclusive property
Jaz Saraya Palms All Inclusive All-inclusive property
Jaz Makadi Saraya Palms All Inclusive
Jaz Saraya Palms All Inclusive
All-inclusive property Jaz Makadi Saraya Palms - All Inclusive
Jaz Makadi Saraya Palms - All Inclusive Makadi Bay
Jaz Makadi Saraya Palms
Iberotel Makadi Saraya Palms
Jaz Neo Saraya Palms Inclusive
JAZ Neo Saraya Palms Makadi Bay
Jaz Makadi Saraya Palms All Inclusive
JAZ Neo Saraya Palms All-inclusive property
JAZ Neo Saraya Palms All-inclusive property Makadi Bay

JAZ Neo Saraya Palms - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 105 reviews
Rating 8 - Good. 30 out of 105 reviews
Rating 6 - Okay. 5 out of 105 reviews
Rating 4 - Poor. 3 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good specially the stuff they are doing their best to make every thing in the best shape and always helpful and kind. The room was big and comfortable and the food taste was very delicious and quality was good
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, rooms were huge, the entertainment guys tried there best to get everyone involved, especially ameel, sorry if spelt wrong, the bar staff were great, the highlight of our holiday was the lifeguard Hassan, from the moment we arrived he took an interest and advised us where to sit etc, he helped me when I was ill and prepared a vip area for my wife on her birthday, he also helped my daughter to learn how to swim and showed my son how to swim a lot better, every day he greeted us with a smile and we looked forward to seeing him
Stayed 14 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel offered exactly the calm and quiet environment that we were looking for. The staff was very polite and helpful especially Mr Ghareeb at the front desk. The room was spacious and very clean. Definitely worth it to come back.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun, thanks Jaz Sarayat palms
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent support from staff
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service by staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice and clean but the outside the area was not too clean.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds! 10 min walk to the beach but there were shuttles all day. All around a wonderful stay! The staff was very accommodating and went out of their way to make sure you had everything you need! Thank you!
Stayed 5 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service but too intimate for me

Smaller complex than we are use to pool area also small Service was excellent just depends whether your prefer this more quieter intimate setting
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This four-star hotel exceeded our expectations. With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff (including very helpful and friendly Negm at the reception desk), you cannot go wrong with this choice. It's an excellent value for money. Highly recommended.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

They must lower the price per night

Small pools. Lack of food variety and quality. Poor snacks. High price for the provided services and facilities.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

They had no swimming pool onsite
Stayed 9 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The one problem we had that stopped an excellent was that we had birds nesting over our patio so it was filthy and smelly - I reported this every day but it was only jetwashed a few times so we couldn’t use the patio area - felt this problem wasn’t taken seriously and it was too dirty for the room cleaner to tackle with a mop
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
To much problems with the technical equipment of the rooms.
Stayed 9 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour, malgré un accueil désagréable. Pour voir les poissons et les coraux, il faut aller à l'embarcadère ou carrément faire une excursion snorkling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Bra hotell med alla bekvämligheter och säbra service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Færre retter end de store hoteller men maden var mere velsmagende. Meget roligt hotel med flotte grønne omgivelser. Værelserne er meget store og alt er rent med god service. Personalet er meget venligt og service minded. Gode udendørsområder. Adgang til gode tennisbaner og en god tennis træner med rimelige priser. .
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal von den Reinigungskräften bis hin zu den Gärtnern, den Köchen und den Kellnern alle sehr freundlich, zuvorkommend und hilfsbereit
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastisk pool, og super service ved poolen. Værelserne er meget normale men på ingen måde negativt. Strandområdet er lidt arealmæssige lidt presset, til gengæld er strand fin og der er mindre end 50 meter til snorkling med koraller. Kan bestemt anbefale Ala carte restaurant, men ikke de øvrige
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E’ una struttura davvero molto bella, enorme e ha tutto ciò di cui una persona in vacanza dovrebbe avere. Io ci ritornerei molto volentieri
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevlig personal och Wfi på hela området. Bra mat och väldigt säkert område
Stayed 9 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Schönes Resort, toller Strand
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super a conseiller
Stayed 13 nights in Jul 2024