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Village Hotel Maidstone

3.5 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, sun loungers
Exterior
Meeting facility
Bar (on property)
Business center

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
$74
$61 nightly
$74 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Place, Cobtree Manor Park
    ‪1 min walk‬
  • Place, Kent Life
    ‪5 min walk‬
  • Place, Gallagher Stadium
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Family Room (1 Double & 2 Rollaway Beds)

Family Room (1 Double & 2 Rollaway Beds) | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (1 Double & 2 Rollaway Beds)

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 King Bed

7.8 out of 10
Good
(43 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room (Gym and Pool Access)

Desk, laptop workspace, blackout drapes, iron/ironing board

Club Room (Gym and Pool Access)

7.2 out of 10
Good
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Maidstone

Located in Maidstone, Village Hotel Maidstone is in the historical district, just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park. .This hotel is 7 mi (11.2 km) from Rochester Castle and 7 mi (11.2 km) from Rochester Cathedral.

What's nearby

  • Cobtree Manor Park - 1 min walk - 0.0 miles
  • Kent Life - 5 min walk - 0.3 miles
  • Oare Marshes Nature Reserve - 15 min walk - 0.8 miles
  • Gallagher Stadium - 2 min drive - 1.3 miles
  • Maidstone Museum - 2 min drive - 1.5 miles

Getting around

  • Maidstone East Station - 3 min drive
  • London (SEN-Southend) - 51 min drive

Restaurants

  • ‪The Flower Pot - ‬2 min drive
  • ‪The Society Rooms - ‬3 min drive
  • ‪The Bull Inn - ‬3 min drive
  • ‪Sir Thomas Wyatt Beefeater - ‬3 min drive
  • ‪The Running Horse (Harvester) - ‬6 min walk

About this property

Village Hotel Maidstone

Suburban hotel with a fitness center and a sauna
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 134 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Village Pub & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Maidstone? This hotel has 3358 square feet (312 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Francis

Stayed 2 nights in Sep 2025

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nikki

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities
Very clean. Staff were very friendly and food was fresh and tasty.😋
Stayed 1 night in Sep 2025

2/10 Terrible

Kelvin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Simply the worst hotel I have been in EVER. Even the toilet roll was so thin I had to buy my own! Not even air confitioning and the fans are on timers so you wake up every hour!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorraine, Tonbridge

Stayed 1 night in Sep 2025

4/10 Poor

Liam

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells or mould in the corridors. Dead cockroach in the corridor. All the white towels had stains on. The blinds covering the utterly abysmal view fell off. Supplementary toiletry bottles empty. Staff advised we could swim but was turned away by the gym organisation who run the pool because I was with child. Absolutely appalling value for money. Would never recommend to anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Emmanuel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing visit with a cold shower.

Disappointing visit. Checked in and noticed the hotel was run down but was hopeful because of the brand. There was no hot water in the morning and had to take a cold shower. Made a complaint before checking out and up months later nothing has been done about it. Made contact again and I’ve been ignored.
Stayed 1 night in Mar 2025

4/10 Poor

Kelvin

In the 21st century this hotel has no air conditioning whatsoever. The poor fans they supply are on a timer so you wake up every couple of hours. There is not even central heating, just electric fires in the room. The team here are very pleasant otherwise I would have had to leave a one. You will note I have stated in 100s of hotels but this one takes the biscuit.
Stayed 3 nights in Aug 2025

2/10 Terrible

Pierre

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and good price. Very affordable. The rooms might just be becoming a little run down. The shower leaked on to the bathroom floor. There was a wet patch else where in the room but other than that would come again.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Gyunay

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Romero

Traveled with family
Liked: Cleanliness, staff & service
All was decent and as expected! Hot tub was not working during our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Paul

Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities

Needs aircon

Hotel needs aircon. Two fans going in the room but it was roasting. Was hotter inside that it was outside. Apart from that the place was great
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is simply too hot, every time I stay it’s the same. They need to invest in aircon not cheap fans
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Traveled with family
Liked: Staff & service

Hor

It was a lovely day it was so hot in the room and the fan wasn’t great so if you’re going on a hot day take plenty of water and bring your own fan
Stayed 2 nights in Aug 2025

8/10 Good

Malice

Stayed 1 night in Aug 2025