Hotel Urban, a Small Luxury Hotel of the World

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Photo gallery for Hotel Urban, a Small Luxury Hotel of the World

A modern atrium with a central glass table surrounded by seating, a spiral staircase, and a large sculpture.
Creator video - submitted by Fancy Nanc-ista
A modern architectural structure with multiple levels and glass panels.
A rooftop terrace with a modern outdoor seating area, including a sofa, chairs, and a patterned rug.
A modern interior with a glass table, white chairs, and decorative branches with lights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $328
$298 nightly
$328 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Double Superior Single Use

  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

Double Superior

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Duplex Business

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

Double Superior Single Use

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

Suite Single Use

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

Junior Suite Single Use

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Loft Suite

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Double Superior Duplex

  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Double Superior Duplex Single Use

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

Duplex

9.2 out of 10
Wonderful
(19 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Double Superior

9.2 out of 10
Wonderful
(78 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

Similar properties

About the neighborhood

Madrid

Hotel Urban, a Small Luxury Hotel of the World is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 7 minutes by foot from National Prado Museum. .This luxury hotel is 0.5 mi (0.8 km) from Plaza de Cibeles and 0.6 mi (0.9 km) from El Retiro Park.

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de Cibeles - 8 min walk - 0.5 miles
  • Plaza Mayor - 9 min walk - 0.5 miles

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Dani - ‬3 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arrocería Marina Ventura - ‬2 min walk
  • ‪La Venencia - ‬2 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Hotel Urban, a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 96 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at CEBO, a restaurant which specializes in Spanish cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 3240 square feet (301 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
CEBO - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Reservations are required. Open select days.
Glass Bar - This cocktail bar specializes in Modern European cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was an amazing visual and Food Experience
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an ideal location. I always stay here when traveling to Madrid.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a wonderful job, and the upgrade due to my proposal celebration was fantastic. Views of the Terrance were wonderful and the interior lobby decor is fantastic. Would stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel. Everything about it was brilliant. Would not hesitate to book again if we were travelling to Madrid.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic location, beautiful building, very friendly staff. A fantastic stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, world class feel but also homey. Every staff member is top notch. Will only stay here in Madrid. Also try the CEBO restaurant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Madrid, very clean and staff was super helpful and polite.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, second stay. However I was put in a much smaller room on the first floor and it was very loud.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay at hotel Urban in Madrid located in heart of Madrid close to main sites and museums very nicely decorated hotel very good breakfast with local fresh dishes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Hotel itself is very nice and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with a very helpful staff. The location is perfect as it right in the center of the city yet on a relatively quiet street. It is equidistant from most of Madrid's famous neighborhoods. We recommend it very highly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The services is excellent The room is quite and safe
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Enjoyable stay
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall great, but there were details in the room that were dated or damaged.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, beautiful super clean rooms and staff with the best service. Will definitely come back and recommend
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel, well located, and a fantastic staff
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were styled well, the hotel was fresh and clean and the staff was absolutely amazing. The service was great - everyone was so kind and helpful and attentive. We only got breakfast for our last day, and it was delicious. There was a selection of hams and cheeses, breads and fruit, and then you could additionally order things like eggs benedict, omelette, pancakes etc. All in all, a perfect stay. Will definitely book again if I come back to Madrid!
The beautiful rooftop which had great drinks
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, close to all the attractions, dining, transport etc. staff are so friendly and accommodating.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay. Sophisticated design, impeccable service, and a prime central location. The rooms are elegant and quiet, and the atmosphere feels truly luxurious. Highly recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great everything!! Love the hotel and the staff!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff but not as helpful as l expected for a 5 star. Hotel is in very good condition but not top. Breakfast is superb but very expensive in comparison to other 5 star properties. Best location near the park, train station and the main shopping area. We liked the room as it was clean and quiet but no balcony or view. Wouldnt stay here again as it was a one off experience and the cost is way too high for our budget.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024