With a stay at Suites You Zinc, you'll be centrally located in Madrid, steps from Puerta del Sol and 5 minutes by foot from Plaza Mayor. .This aparthotel is 0.3 mi (0.5 km) from Gran Via and 0.8 mi (1.2 km) from National Prado Museum.
Plaza de España - Princesa - 6 min walk - 0.4 miles
Getting around
Sol Station - 3 min walk
Madrid Principe Pio Station - 19 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 34 min drive
Restaurants
Chocolatería San Ginés - 2 min walk
La Mallorquina - 2 min walk
Cafetería El Corte Inglés - 2 min walk
Starbucks - 1 min walk
Chocolateria 1902 - 2 min walk
About this property
Suites You Zinc
Suites You Zinc offers 35 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms.
Make yourself at home in one of the 35 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include electric kettles and irons/ironing boards.
This smoke-free aparthotel has 5 floors in 2 buildings and offers discounted parking nearby.
Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking; discounts available
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Self parking on site (EUR 20 per day)
Limited onsite self parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevator
Smoking not allowed
Services and conveniences
Iron/ironing board
Luggage storage
Virtual front desk
Location highlights
In a historical district
In the city center
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
2 buildings
35 units
5 floors
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Stay My Way mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15.0 per night
Property payment types
Important information
Optional extras
Airport shuttle fee: EUR 30 per vehicle (one way)
Self parking fee: EUR 20 per day
Crib (infant bed) fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Apartments Arenal Madrid
Arenal Apartments
Arenal Madrid
Suites You Zinc Madrid
Suites You Zinc Aparthotel
Suites You Zinc Aparthotel Madrid
Suites You Zinc Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 183 out of 479 reviews
10 - Excellent
183
Rating 8 - Good. 175 out of 479 reviews
8 - Good
175
Rating 6 - Okay. 84 out of 479 reviews
6 - Okay
84
Rating 4 - Poor. 22 out of 479 reviews
4 - Poor
22
Rating 2 - Terrible. 15 out of 479 reviews
2 - Terrible
15
8.2/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Good
Frances
Traveled with family
Jan 22, 2026
Liked: Cleanliness, amenities
Centric location
Frances
Stayed 3 nights in Jan 2026
8/10 Good
Miguel
Traveled with family
Dec 26, 2025
Liked: Cleanliness
Everything went well, and the communication with the staff was quick and effective. We just had 2 issues, the only sofa was really uncomfortable, and the washer machine didn’t work. We talked to the staff about the sofa and was nothing that could be done, and we didn’t call for the washer machine because it was during the weekend and we didn’t have time for it.
there were leftover food still inside the drawer but kitchen items were complete. there was a washing machine but it didn’t turn on and no instructions on how to operate
ma frances camille
Stayed 4 nights in Oct 2025
6/10 Okay
paul
Oct 31, 2025
Liked: Cleanliness
You Need to add sound proofing to the walls you can hear absolutely everything from the neighbours and out side, didn’t get any good nights sleeping
paul
Stayed 3 nights in Oct 2025
8/10 Good
Andrea
Traveled with family
Oct 30, 2025
Liked: Cleanliness
Clean room, great location. Lots of stairs. Didn’t use the kitchen facilities.
Andrea
Stayed 3 nights in Oct 2025
6/10 Okay
Jo
Traveled with family
Oct 16, 2025
Disliked: Cleanliness, room comfort
We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken.
Our check-in was delayed by over an hour due to a cleaning incident.
The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by.
Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure.
All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small.
This is definitely a budget stay apartment in an old building so please consider this when booking.
Not a good experience. Property condition not as advertised. Misleading info not on the advertisement but also on direct contract with the property staff. Outdated furnitures.
The support was tremendous and they go beyond, just to help the stay in Madrid and awesome one to remember. Special thanks to Larbi for extending his working hours just to accommodate and help with our issue. Awesome 👍
Perfect Location. LLegamos cansadas despues de un largo vuelo con escalas antes de poder entrar a la habitacion y fuimos recibidos amablemente, en sus oficinas,en un comodo sofa, con cafe,te ,y pequeños dulces de la zona, mientras estaba lista la habitacion,Muy amables y hospitalarios. Gracias. Muy Recomendados.
It's near everything! You can walk all the important sites from this place. Good size except for the shower, I'm a small size and it was hard to get in the shower.
It’s an excellent option if you’re visiting Madrid! The hotel is really well located in the center, 2-3 minute walk from Puerta del Sol and the metro station, it is a very busy area and yet there’s no noise inside the rooms. Staff is super kind and helpful! I would stay here again.
Katya
Stayed 3 nights in Sep 2025
6/10 Okay
Raul, Miami Beach
Traveled with partner
Sep 8, 2025
Liked: Property conditions & facilities
Very good location . No shampoo in the bathroom. Didn’t change towels or clean room for four days we were there.
The location was the best. We felt safe all the time. We were near al the attractions. The nighttime was quiet.
The air conditioner was very bad, we called to have a Fan, and they didn't provide it. It was very hot 1 small a/c in the room and apartment was very hot.
Annie
Stayed 3 nights in Aug 2025
8/10 Good
Annie, Caguas
Traveled with family
Aug 21, 2025
Liked: Cleanliness, amenities
It was a family vacation. The area is perfect the only this that was really bad was the a/c. For summertime with hot temperature the a/c are too small for the area, and it won't be cold at all. We called to Inform to see if they had fans and NO fans where given. For the rest it was good. we felt safe on all time Not a noise area. Walking distance to the train and Uber area. If they A/C had worked properly it will have been Excellent