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Sercotel Gran Hotel Conde Duque

Property class: 4

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Photo gallery for Sercotel Gran Hotel Conde Duque

The exterior of the Gran Hotel Conde Duque with a prominent marquee sign, arched windows, and a revolving door entrance.
A hotel room with a bed, a nightstand, a lamp, a balcony with a view of buildings and trees.
A formal dining area with multiple tables, chairs, and a display of fine china.
A grand lobby with marble flooring, a staircase, a large ornate mirror, and two large vases.
A bar area with wooden bar stools, a checkered floor, and a bar counter with glassware.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $140
$127 nightly
$140 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪6 min walk‬
  • Place, Plaza de España
    ‪10 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room (Exterior)

A hotel room with two beds, a desk, a chair, a mirror, and a wall with framed pictures.

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a glass table with breakfast, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

A hotel room with a bed, desk, chair, framed pictures, curtains, a statue, and a TV.

Basic Room (Individual)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a window with curtains.

Classic Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a door with a keycard reader.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Exterior)

A hotel room with a bed, a nightstand, a mirror, a desk, and a chair.

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Madrid

A stay at Sercotel Gran Hotel Conde Duque places you in the heart of Madrid, within a 15-minute walk of Gran Via and Plaza de España. .This hotel is 1.4 mi (2.3 km) from Puerta del Sol and 1.8 mi (2.9 km) from El Retiro Park.

What's nearby

  • Comillas Pontifical University - 6 min walk - 0.4 miles
  • Plaza de España - 10 min walk - 0.5 miles
  • Gran Via - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 19 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.2 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Bar Restaurante Iberia - ‬4 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪La Flor - ‬3 min walk
  • ‪La Terraza by la Zamorana - ‬4 min walk
  • ‪Taqueria Puerco - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 141 guestrooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include babysitting (surcharge), gift shops/newsstands, and a banquet hall.
Stop by salon de te for lunch, dinner, or brunch, where this bar/lounge specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has 97 square feet (9 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and a lovely shower, helpful staff and good connections to central Madrid
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, the hotel was clean though a bit dated and showing it. Front staff were helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just around the corner from the metro. Keep smiling....👍😁
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very comfortable room. I was able to do an early check in for 20€
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly helpful staff. Rooms were a good size and had everything I needed.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me a good location as I visited Madrid a lot of time. Perfect to skip the most touristic areas but still be in a good location. Room was better than expected, pictures looked a bit old but the room was clean and tidy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, incredibly helpful staff and a great gym!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but otherwise great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is easily accessible. It is outside of the major tourist area if you are looking for something that may be more quiet and slower. There is a nice kids playground outside and benches with some even having peddles. Very close to cafes and restaurants. Room itself was fantastic, clean, comfortable, and you can control the AC in the room. Has a gym that has enough for someone like me who exercises twice a week. They even put out water and lemon on hot days to help with the heat. Enjoyed my stay here and will be back again!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a main road with shops, few bars.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No air conditioning so staff did provide a stand fan!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, some warm items not just continental, fresh orange juice from one of those machines. Very stylish hotel, might get a little warm in summer I suspect but I was there in March and it was cool enough with 17/18 degrees outside.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025