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Relais & Châteaux Heritage Madrid

5.0 star property

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Photo gallery for Relais & Châteaux Heritage Madrid

Lounge
Bar (on property)
Property entrance
Bar (on property)
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Diego de León, 43, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪10 min walk‬
  • Place, U.S. Embassy
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room (interior + parking included)

View from room

Classic Double Room (interior + parking included)

10.0 out of 10
Exceptional
(4 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Mobility Accessible (interior)

Double Room, Mobility Accessible (interior) | Minibar, in-room safe, desk, blackout drapes

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Double Room (interior)

View from room

Classic Double Room (interior)

9.6 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Room Non smoking

A hotel room with a large bed, two bedside tables, a desk with a lamp, and a chair.

Classic Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room Non smoking

A bedroom with a tufted headboard, a bed with white linens, a patterned rug, a chair, and a dresser.

Superior Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Non smoking

A modern bathroom with two sinks, a large mirror, and a shower.

Junior Suite Non smoking

  • Sleeps 2
  • Free WiFi

Similar properties

Front of property
Barceló Emperatriz
Salamanca
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,193 reviews
$200 nightly
The price is $220
Jul 19 - Jul 20
Total with taxes and fees
Barceló Emperatriz

About the neighborhood

Madrid

With a stay at Relais & Châteaux Heritage Madrid in Madrid (Salamanca), you'll be within a 5-minute drive of Lazaro Galdiano Museum and Bernabéu Stadium. .This luxury hotel is 1.8 mi (3 km) from Thyssen-Bornemisza National Museum and 2.1 mi (3.4 km) from El Retiro Park.

What's nearby

  • Golden Mile - 10 min walk - 0.5 miles
  • Paseo de la Castellana - 10 min walk - 0.5 miles
  • ABC Serrano - 11 min walk - 0.6 miles
  • U.S. Embassy - 13 min walk - 0.7 miles
  • Movistar Arena - 18 min walk - 1.0 mile

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Makami Ramen - ‬2 min walk
  • ‪Marisquería Norte Y Sur - ‬3 min walk
  • ‪Cazorla - ‬4 min walk

About this property

Relais & Châteaux Heritage Madrid

Relais & Châteaux Heritage Madrid offers 46 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 guestrooms featuring iPod docking stations and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 588 reviews
Rating 8 - Good. 64 out of 588 reviews
Rating 6 - Okay. 12 out of 588 reviews
Rating 4 - Poor. 5 out of 588 reviews
Rating 2 - Terrible. 4 out of 588 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and extremely helpful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome breakfast
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Salwa

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Food was mediocre, staff is fantastic , hotel is ok
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and the services
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and helpful staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We loved our stay - just perfect!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast, great service!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located, super clean rooms.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional services
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Lorenzo

Had a lovely experience at the Heritage hotel
Stayed 5 nights in May 2025
Verified

10/10 Excellent

shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kent

Liked: Amenities
excellent property and service.
Stayed 1 night in Jul 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for shopping and dining.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Oct 2025
Verified

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Stayed 6 nights in Aug 2025