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Get an overview of this hotel
Comfortable hotel with business center and 24-hour front desk

Popular property highlights

Free WiFi
Business center
Smoke-free property
24-hour front desk
Multilingual staff

Located in Pozuelo de Alarcon, Sercotel Hotel Pozuelo is within a 15-minute drive of Madrid Zoo Aquarium and Gran Via. This hotel is 8.2 mi (13.1 km) from Royal Palace of Madrid and 8.8 mi (14.1 km) from Plaza Mayor.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.

Grab lunch at Filarmonia Restaurant, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Pozuelo de Alarcon? This hotel has 2422 square feet (225 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2422 square feet (225 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sercotel Hotel Pozuelo is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2001
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Conference space size (meters) - 225
  • Number of meeting rooms - 4
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 2422
  • Snack bar/deli
  • Banquet hall
  • Parking (limited spaces)
  • Total number of rooms - 48
  • Internet access - wireless
  • Garage
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Parking onsite
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Full-sized refrigerator/freezer
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Sercotel Hotel Pozuelo offers 48 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Pozuelo de Alarcon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Wireless internet access
  • Shower only
  • Full-sized refrigerator/freezer
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Filarmonia Restaurant - This restaurant specializes in local cuisine and serves breakfast and lunch.

Cafe-Bar - This café specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Staffed front desk

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Commonly-touched surfaces are cleaned with disinfectant

Debit cards

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Pozuelo
  • Hotel Pozuelo Pozuelo De Alarcon
  • Pozuelo Pozuelo De Alarcon
  • Pozuelo
  • Pozuelo
  • Hotel Pozuelo
  • Sercotel Hotel Pozuelo Hotel
  • Sercotel Hotel Pozuelo Pozuelo de Alarcon
  • Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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