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Sercotel Hotel Pozuelo

Property class: 3.5

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Photo gallery for Sercotel Hotel Pozuelo

A modern bar area with a checkered floor, bar stools, and a seating area with tables and chairs.
A modern hotel room with a sofa, a wooden coffee table, a TV, and a small dining area.
A modern building with large windows, a reception area, and outdoor seating.
A modern living room with a sectional sofa, two coffee tables, and a patterned rug.
A hotel entrance with a modern design, large windows, and a visible seating area inside.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $123
$112 nightly
$123 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223
  • Place, Fuente de la Salud
    ‪10 min walk‬
  • Place, ESIC University
    ‪3 min drive‬
  • Place, Francisco de Vitoria University
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪30 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a double bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Classic Twin Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a lamp.

Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

View all photos for STANDARD

Premium bedding, minibar, in-room safe, desk

STANDARD

  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

DOUBLE STANDARD

  • Sleeps 4

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About the neighborhood

Pozuelo de Alarcon

Located in Pozuelo de Alarcon, Sercotel Hotel Pozuelo is within a 15-minute drive of Gran Via and Plaza Mayor. .This hotel is 8.3 mi (13.4 km) from Royal Palace of Madrid and 8.7 mi (14.1 km) from Puerta del Sol.

What's nearby

  • Fuente de la Salud - 10 min walk - 0.5 miles
  • Parque canino Cerro de los Perdigones - 2 - 17 min walk - 1.0 mile
  • ESIC University - 3 min drive - 1.1 miles
  • Francisco de Vitoria University - 6 min drive - 2.5 miles
  • Gran Via - 18 min drive - 10.0 miles

Getting around

  • Pozuelo Station - 3 min drive
  • Belgica Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪La Cocina de Cecilia - ‬15 min walk
  • ‪NEPO - ‬19 min walk
  • ‪La Cantina - ‬13 min walk
  • ‪Café Suri - ‬7 min walk
  • ‪Norte Sur Pozuelo - ‬14 min walk

About this property

Sercotel Hotel Pozuelo

Sercotel Hotel Pozuelo offers 48 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pozuelo de Alarcon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab lunch at GODERE RESTAURANTE, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Pozuelo de Alarcon? This hotel has 2422 square feet (225 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
GODERE RESTAURANTE - This restaurant specializes in local cuisine and serves breakfast and lunch. Open select days.
Cafe-Bar - This café specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-Bar
  • GODERE RESTAURANTE

Family friendly

  • In-room full-sized refrigerator/freezer
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,422 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 20.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Pozuelo

Hotel Pozuelo Pozuelo De Alarcon

Pozuelo Pozuelo De Alarcon

Pozuelo

Pozuelo

Hotel Pozuelo

Sercotel Hotel Pozuelo Hotel

Sercotel Hotel Pozuelo Pozuelo de Alarcon

Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Sercotel Hotel Pozuelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 169 reviews
Rating 8 - Good. 33 out of 169 reviews
Rating 6 - Okay. 11 out of 169 reviews
Rating 4 - Poor. 0 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, nice breakfast super location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, restaurant good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff was very friendly
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was not big.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were helpful, friendly & courteous. Excellent breakfast. Very child friendly. Will go back
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean and well appointed rooms. Good breakfast.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! Also staff is super friendly! Recommended!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, nice staff, and in a quiet neighborhood only about 15/20 minutes from major parts in the city center. Only thing that could be better is more food options in or around the hotel in the evenings
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean modern and spacious. Staff was friendly.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near ESIC
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, helpful and friendly
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal were very friendly tks.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Edicer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Iñaki

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Barinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 5 nights in Sep 2024
Verified review

6/10 Okay

Ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low class Hotel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Good price
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Pablo

Super
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Stayed 1 night in Nov 2024