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Petit Palace Arenal

Property class: 3

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Photo gallery for Petit Palace Arenal

A multi-story building with balconies and a sign that reads "PETIT PALACE".
A seating area with two sofas and a coffee table, a vase with flowers, and a glass display cabinet.
A hotel room with a bed, bedside table, lamp, TV, and a desk with a chair.
The entrance to Petit Palais Arénal with a sign above the door and a blue handicap accessibility sign.
A hallway with two red armchairs, a fire extinguisher, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
The current price is $181
$164 nightly
$181 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, San Miguel Market
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Basic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Triple Room

A hotel room with two beds, a bedside table with a lamp, a mirror, a television, and a window with curtains.

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, TV, and a desk with a chair.

Standard Double Room

8.4 out of 10
Very good
(45 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Quadruple Room

A hotel room with a bunk bed, a single bed, a bedside table, a mirror, and a window with curtains.

Quadruple Room

8.8 out of 10
Excellent
(31 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free wired internet

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The price is $174
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Madrid

With a stay at Petit Palace Arenal, you'll be centrally located in Madrid, steps from Joy Madrid and Puerta del Sol. .This hotel is 0.1 mi (0.1 km) from Plaza de las Descalzas and 0.4 mi (0.6 km) from San Miguel Market.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza Mayor - 2 min walk - 0.1 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Oroya - ‬1 min walk

About this property

Petit Palace Arenal

Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 68 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is not required for transportation to and from this property

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Petit Palace Arenal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very kind and helped us with some tours reservations
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, well maintained and central location. Staff was very friendly!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I really enjoyed our stay at Petit Palace Arenal. The location is excellent—within walking distance of many of Madrid’s main attractions and surrounded by great restaurants. The staff was incredibly friendly and welcoming, making us feel at home from the moment we arrived. It was the perfect base for exploring the city, and we would happily stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location steps away from Sol, wonderful breakfast, and comfortable lodging
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and accommodating! Great place to stay in a great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and staff was top notch answering our questions and helping us out!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and the room clean and comfortable.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Laura was the best receptionist ever. Very helpful and accomodating AC was not cool enough but otherwise good hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, comfortable room and awesome wifi!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay, really friendly staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on busy pedestrian street between two Metro stops- Sol and Opera. Very walkable and many dining options surrounding hotel. We heard the breakfast was good but opted to dine elsewhere due to lower prices. Great tapas place almost across the street. Fire alarm went off at 3am second night...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Functional and clean. Great staff.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific hotel in the middle of everything. Had a comfortable quiet room. Helpful friendly staff. And definitely go for the breakfast option!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and the staff were nice
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location is amazing, the staff super friendly and helpful but the elevator was on maintenance so up and down from 1 to 6 floor in just one little mini elevator was no good at all. Beside that was beautiful everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruben, in the front desk, was very kind and professional. Location is great. Busy area, but able to walk everywhere.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to most city attractions. Nicely remodeled century old building in downtown Madrid. Helpful staff. Great breakfast. Expect smaller rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found property not in a great shape. Experienced water pipe leakage one night. Good location though.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service!
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were smelly, AC doesn't work well at all. Fire alarm went off and elevator was down 3 out of the 4 days we were there. Not what I was expecting for paying $400 per night. This is more like a motel. Location of the property is good but I would not come back to this property.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very small hotel in the central part of Madrid. Although it is very small, the bathroom was very well kept and user friendly. The staff was nice and helpful in all the areas. By the way, I would like to extend particular thanks and appreciation to Ruben at the front desk who helped us with enthusiasm and had been really helpful. There are a lot of shops/restaurants nearby. A point to keep in mind: taxis and other motor vehicles can enter the area only before 11 a.m.
Stayed 5 nights in May 2026