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NH Collection Madrid Gran Vía

4.0 star property

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Photo gallery for NH Collection Madrid Gran Vía

Exterior
Lobby
Lunch and dinner served, Spanish cuisine
Lobby
Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$263
$239 nightly
$263 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza de Santa Ana
    ‪7 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View) | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Gran Vía View)

Superior Room (Gran Vía View) | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View, Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pet friendly
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  • Restaurant
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$261 nightly
The price is $287
Feb 8 - Feb 9
Total with taxes and fees
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About the neighborhood

Madrid

With a stay at NH Collection Madrid Gran Vía, you'll be centrally located in Madrid, steps from Gran Via and 6 minutes by foot from Puerta del Sol. .This hotel is 0.6 mi (0.9 km) from Plaza Mayor and 0.7 mi (1.2 km) from Prado Museum.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de Callao - 6 min walk - 0.4 miles
  • Plaza de Santa Ana - 7 min walk - 0.4 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Celicioso - ‬1 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a restaurant, steps from Gran Via
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 94 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy Spanish cuisine at Picalagartos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

NH Collection Madrid Gran Vía Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 801 out of 1007 reviews
Rating 8 - Good. 150 out of 1007 reviews
Rating 6 - Okay. 30 out of 1007 reviews
Rating 4 - Poor. 13 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

OLIMPIO J

Stayed 3 nights in Oct 2025

8/10 Good

Ariel

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, very well connected to public transportation, shops, restaurants, and some of Madrid's main touristic attractions.
Stayed 1 night in Oct 2025

10/10 Excellent

Kirsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aidin

Stayed 3 nights in Oct 2025

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property well located
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff, the rooms are very comfortable and the rooftop has an amazing view!
Stayed 5 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

6/10 Okay

Mohamad Ali

Liked: Staff & service
Not that match .. and also how you see on the photo is not the same on real .. and also little dirty
Stayed 3 nights in Oct 2025

10/10 Excellent

Annabella

Stayed 4 nights in Oct 2025

8/10 Good

Ulises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was small but other than that we enjoyed our stay. Rooftop bar was a great
Stayed 2 nights in Oct 2025

8/10 Good

Carlos

Stayed 9 nights in Sep 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

REYNALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-located hotel with very friendly staff, 100% recommended…
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Jeff

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Couples trip, we booked through Booking got worst room in the hotel and treated by staff as 2nd class guest. Offered nothing. Our friends booked through hotel direct and got upgraded suite for same price, food platters & wine, daily turn down service. Very average Property in great location. Would not stay there again. Staff is not accommodating or helpful. Food was decent but area had much better restaurants to go to.
Stayed 3 nights in Sep 2025

8/10 Good

Julio

Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruby English

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was excellent! Cleaning staff was amazing! Location was awesome!
Stayed 7 nights in Aug 2025

10/10 Excellent

Stephanie, West Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean & perfect! A little noisy at night because of all the people walking and partying. But then again we are in the middle of the city. Other than that everything was walking distance. Rooftop sky bar was beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abdulazeez, vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are very spacious. Breakfast is spectacular. I'll give the staff 10.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nyri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe friendly, bed comfortable,wifi good and shops accessible..
Stayed 3 nights in Aug 2025