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LUTHIA Puerta del Sol

2.0 star property

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Photo gallery for LUTHIA Puerta del Sol

Minibar, in-room safe, blackout drapes, soundproofing
Front of property
Deluxe Double Room, City View | Minibar, in-room safe, blackout drapes, soundproofing
Reception
Family Suite | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Plaza Puerta del Sol, 14, 4 Derecha, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Basic Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double Room (Private External Bathroom)

Basic Double Room (Private External Bathroom) | Minibar, in-room safe, blackout drapes, soundproofing

Basic Double Room (Private External Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Family Suite

Family Suite | Minibar, in-room safe, blackout drapes, soundproofing

Family Suite

  • 323 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • City view

View all photos for City Suite

Minibar, in-room safe, blackout drapes, soundproofing

City Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Large Twin Murphy Bed
  • City view

Similar properties

Restaurant
B&B Madrid Centro Puerta del Sol
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, 868 reviews
$135 nightly
The price is $148
Feb 22 - Feb 23
Total with taxes and fees
B&B Madrid Centro Puerta del Sol

About the neighborhood

Madrid

With a stay at LUTHIA Puerta del Sol, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 10-minute walk of Gran Via. .This hotel is 1.2 mi (2 km) from Prado Museum and 1.9 mi (3.1 km) from Movistar Arena.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 1 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪La Birra Bar - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Café Europa - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café&Tapas - ‬2 min walk

About this property

LUTHIA Puerta del Sol

Madrid hotel connected to a shopping center, steps from Puerta del Sol
LUTHIA Puerta del Sol offers 14 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided on request.
Featured amenities include express check-in, express check-out, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Guests are recommended to download the property's Akiles mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

LUTHIA Puerta del Sol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Location 20/10. Clean, nice space, just awesome. Victor was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicholas, Westcliff-on-Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location was perfect and the room was large and clean. The staff were very friendly and helpful in recommending restaurants. Would certainly stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Chanelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to give special thank you to Victor. He ensured my family and I were comfortable and we enjoyed our stay. I recommend this place if you ever need to get the real experience of Madrid. Great location for any and everything. ( Victor gives very good recommendations for restaurants) just ask him.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay . Location is perfect. Balcony view is good
Stayed 1 night in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good hotel for the price. Reception was always kind and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thanks Víctor for being the main reason I’m grateful of staying at this hotel. You offer a high standard customer service equivalent to a five star hotel, professional and always goes the extra mile to please. This was my third week on vacation and was arriving late night from Barcelona, and Víctor contacted me around 11pm to coordinate the preparation of the key and to tell me that he will be waiting for me even after midnight. There was not iron available, but he was able to find one & take it to my room in less than 5 minutes. Víctor, thanks for always being eager to help & for all your suggestions of the places to visit in the city. Also, thanks to the only lady who guided me with the tours (sorry don’t recall your name). There was no elevator the day I left, Sunday. It was broken since the day before & couldn’t be repaired because of the weekend. She took my heavy suitcase down from the third floor by herself, thank you again. The room is not even close to how it looks on the website photos; not pleasant. The cleaning was really poor, hair everywhere, dirty room, bathroom & the sheets were not that clean, in fact didn’t change it during the 7 nights I stayed. They only made the bed. The balcony doesn’t work, is only decorative & the closure of that door is broken. The noise is terrible; the curtain doesn’t block out the noise, so it doesn’t allow you to sleep (people talking, protests, the noise of the business restocking their merchandise at night, horrible…)
Stayed 7 nights in Sep 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property, it was clean, spacious, and located in a fantastic area. I’ll definitely be returning! What truly made the experience exceptional was our host, Victor. He was incredibly kind and attentive, always checking in to ensure we had everything we needed. His thoughtful advice and helpful suggestions made us feel safe, welcomed, and completely at ease throughout our stay 10/10
Stayed 4 nights in Oct 2025

6/10 Okay

Lewis, BRIGHTON

Business traveler
Liked: Staff & service
Disliked: Amenities
- I wasn’t expecting the bathroom to be outside of the room. It was six feet down a corridor outside the room and required a PIN code to enter. That meant you had to be dressed going to and from and I had to take my phone with me each time to remember the pin. - The room wasn’t cleaned or bed made on the first morning but was on subsequent mornings. - Only camomile and green tea and decaf coffee were available in room, none of which I like. - The complimentary water wasn’t replenished. - The walls were paper thin and I was disturbed by other guests having conversations or running showers.
Stayed 3 nights in Oct 2025

4/10 Poor

Raul

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very bad condition the building and the rooms. While we were there the elevator didn't work and the rooms are on floors 3rd and 4th. Bathrooms look dirty and damaged. The location is good BUT cars have no access to the property, so imagine walking 4 blooks with luggage to get there and the elevator doesn't work.
Stayed 5 nights in Sep 2025

6/10 Okay

Barbara

Stayed 2 nights in Sep 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality and central location
Stayed 4 nights in Sep 2025

10/10 Excellent

Dolly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, close to shopping and dining places
Stayed 1 night in Sep 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Chirag

Stayed 1 night in Sep 2025

8/10 Good

xian ping

Stayed 3 nights in Aug 2025

6/10 Okay

EVARISTO

Traveled with family
Liked: Staff & service
Disliked: Amenities
nos dieron una habitacion muy chica y escondida con baño exterior, por lo que pague, no me parecio buena relación precio calidad, no vuelvo.
Stayed 6 nights in Sep 2025

8/10 Good

LILIA KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

ARA

Stayed 2 nights in Oct 2025

10/10 Excellent

Ana Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Es una excelente opción en el Centro de Madrid, cuenta con una gran ubicación, el trato que nos dieron fue excelente habitaciones agradables. Una de las mejores opciones tienes todo lo que buscabas a sólo pasos
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service

Demasiado costosa

Excelente el personal. Súper amables y dispuestos a ayudar. La habitación básica, el baño diminuto. La limpieza del cuarto se realiza día por medio. Se escuchan todas las conversaciones de la habitación contigua.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 3 nights in Oct 2025