My stay here was absolutely excellent! The room was clean, and the staff were super friendly. On my birthday, while I was at breakfast, they brought me a free piece of chocolate cake, sent a bottle of wine to my room, and even decided to forgo the charge on some items I took from the mini-fridge. Plus, the location is optimal, as it is near the Grand Vía and in the center of Madrid. I would recommend this hotel to anyone who is coming to Madrid!