Intelier Palacio de San Martín Hotel

4.0 star property

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Interior
Interior
Front of property
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$125
$114 nightly
$125 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

Standard Twin Room

9.4 out of 10
Exceptional
(82 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Madrid

With a stay at Intelier Palacio de San Martín Hotel, you'll be centrally located in Madrid, just a 4-minute walk from Gran Via and 6 minutes by foot from Plaza Mayor. .This boutique hotel is 0.3 mi (0.5 km) from Puerta del Sol and 0.4 mi (0.7 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Strong Disco - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

Boutique hotel with a restaurant, 4-minute walk to Gran Via
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1072 reviews
Rating 8 - Good. 178 out of 1072 reviews
Rating 6 - Okay. 48 out of 1072 reviews
Rating 4 - Poor. 15 out of 1072 reviews
Rating 2 - Terrible. 14 out of 1072 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Roland

Stayed 3 nights in Oct 2025

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and check-in was easy. The rooms were tight but very clean and extremely quiet. The location was surprisingly convenient and easy to get to our destinations. We did not try the breakfast buffet but did enjoy drinks in the lounge in the evening. I got a kick out of the antique elevator and used almost every time!
Street scene
Plaza
Yummy churro
Palace cathedral
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly staff and great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Irvine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, able to help with any needs like taxi, iron, etc, Nice looking facilities and great location. Restaurant options at hotel were a bit confusing so we do not have a review for dining there.
Stayed 6 nights in Oct 2025

8/10 Good

JOSE, South Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Fausto

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The hardest mattresses in the whole of Madrid can be found in this hotel. Staff could be much much friendlier! I didn't receive VIP access properties benefits I should have received. Like the upgrade and free drink
Stayed 2 nights in Oct 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was goog, my friend’s room was regular. Bathroom smelled humid. The plaza in front of the hotel was dirty and had people sleeping in it. Ihad stayed before and it was’nt like that
Stayed 1 night in Oct 2025

6/10 Okay

Ginger

Stayed 2 nights in Oct 2025

10/10 Excellent

Farzaneh

Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

8/10 Good

Ronald Renfro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast doesn’t start until 7.30am and we had a conflict every morning even though we purchased breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Shumin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Nabil

The AC was not working.
Stayed 2 nights in Sep 2025

10/10 Excellent

Osman, Winter Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Jovita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Is a nice hotel , the staff are very friendly is just that the bed was a bit uncomfortable in the junior sweets but overall I recommend it
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location, clean and comfortable. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. About 200m from the Callao metro. 10 minute walk to Sol or Plaza Mayor. Dignified old building, thoroughly updated. Perfectly quiet room. Excellent breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Smiljana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10! Best time ever. Unforgettable. Thank you! Staff, property, location is bomb!!!
Stayed 4 nights in Sep 2025