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Hotel Cisneros

Property class: 3

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Photo gallery for Hotel Cisneros

A hotel room with a large bed, bedside table, and a small desk with a chair.
A hotel entrance with a black awning, a signboard, and a glass door.
A suitcase with a handle and wheels, placed next to a mirror reflecting a wardrobe.
A restaurant with multiple tables and chairs, a wooden partition wall, and a view of the outdoors.
A staircase with a wooden handrail and black balusters, leading to a landing with a blue chair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar
The current price is $102
$93 nightly
$102 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803
  • Place, University of Alcala
    ‪18 min walk‬
  • Place, Plaza Cervantes
    ‪18 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double or 2 Twin Beds

A hotel room with a bed, bedside table, desk, chair, and a flat-screen TV.

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room (Cama extra)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a wooden table with breakfast items, a wall-mounted light, and a window with curtains.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

DOUBLE DELUXE

  • Sleeps 4

DOUBLE PREMIUM

  • Sleeps 4

DOUBLE RUN OF HOUSE

  • Sleeps 4

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The price is $132
Sep 30 - Oct 1
Total with taxes and fees
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About the neighborhood

Alcala de Henares

Located in Alcala de Henares, Hotel Cisneros is in the historical district, within a 15-minute walk of Antiguo Hospital de Santa María la Rica and Casa de la Entrevista. .This hotel is 0.7 mi (1.1 km) from Magisterial Cathedral of Saints Justo and Pastor and 0.9 mi (1.4 km) from Puerta de Madrid.

What's nearby

  • Cervantes Birthplace Museum - 16 min walk - 0.9 miles
  • University of Alcala - 18 min walk - 1.0 mile
  • Plaza Cervantes - 18 min walk - 1.0 mile
  • Monastery of San Bernardo - 18 min walk - 1.0 mile
  • Convent of Las Clarisas de San Diego - 5 min drive - 1.6 miles

Getting around

  • Alcala de Henares La Garena Station - 7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Cafe Bar Guiñol - ‬12 min walk
  • ‪Churrería Chocolatería Cibeles - ‬6 min walk
  • ‪Telepizza - ‬8 min walk
  • ‪Telepizza - ‬14 min walk
  • ‪Caiko Smokehouse - ‬14 min walk

About this property

Hotel Cisneros

Hotel Cisneros offers 42 accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access.

Stay in one of 42 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
At Hotel Cisneros, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Onsite venue - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cisneros Alcala De Henares

Cisneros Hotel

Hotel Cisneros

Hotel Cisneros Alcala De Henares

Hotel Cisneros Hotel

Hotel Cisneros Alcala de Henares

Hotel Cisneros Hotel Alcala de Henares

Hotel Cisneros Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 123 reviews
Rating 8 - Good. 66 out of 123 reviews
Rating 6 - Okay. 16 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, satisfactory for the price
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. They were doing renovations, but it didn’t impact the presentation of the hotel. Central to shops and restaurants.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
No habia
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

ERIK

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Isabel Lucy

Liked: Cleanliness, amenities, property conditions & facilities
I was at the desk for about 10 minutes before someone came to check me in.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toco bien, y parking gratuito
Stayed 1 night in May 2026
Verified review

10/10 Excellent

cristina

Liked: Staff & service
personal muy amable
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente en términos generales, solo un poco de ruido en las habitaciones contiguas.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

José

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel bastante bien. En la recepción me hicieron muchas preguntas y me hicieron dejar el número de tarjeta para cubrir posibles daños ( Esto fué nuevo para mí y humillante) Me dieron una habitación en el segundo piso y justo al lado había una pareja que mantuvo la tarde y la noche relaciones sexuales haciendo mucho ruido molesto y no pude descansar. Opté por levantarme a las 4 de la mañana y marchar. Desde luego, para no repetir.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo mejor del hotel era el personal que trabajaba allí. Muy amable y eficaz. Lo peor, el mal estado de las instalaciones, no tanto en las habitaciones, sino en la estancias comunes. Necesita urgentemente una rápida reforma y modernización.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta renovado las habitaciones. Nosotros pagemos más por una deluxe y no se si había diferencia con las demás
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación impecable, comodidad absoluta, el personal atento y muy cercano, parking gratis para huéspedes, sin duda repetiremos
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Calidad precio. Con aparcamiento Privado gratuito n
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Correcto. Sin mas.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort

Repetiría visita

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y agradable

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022