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H10 Puerta de Alcalá 4* Sup

4.0 star property

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Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Seasonal outdoor pool
City Room, City View | Down comforters, minibar, in-room safe, individually furnished
Room | Down comforters, minibar, in-room safe, individually furnished
42-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is $201
$183 nightly
$201 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(51 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, individually furnished

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Classic Room, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

A stay at H10 Puerta de Alcalá 4* Sup places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. .This hotel is 0.6 mi (0.9 km) from Movistar Arena and 0.9 mi (1.4 km) from Gran Via.

What's nearby

  • Calle de Alcalá - 1 min walk - 0.0 miles
  • Paseo de la Castellana - 6 min walk - 0.4 miles
  • Puerta de Alcalá - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 14 min walk - 0.8 miles
  • Gran Via - 19 min walk - 1.0 mile

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪Cafetería Restaurante Galatea - ‬2 min walk
  • ‪Hotaru - ‬3 min walk
  • ‪Mooi Petit - ‬2 min walk
  • ‪Panaria - ‬3 min walk

About this property

H10 Puerta de Alcalá 4* Sup

H10 Puerta de Alcalá 4* Sup offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
A complimentary manager's reception is offered each day.
H10 Puerta de Alcalá 4* Sup has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1013 reviews
Rating 8 - Good. 188 out of 1013 reviews
Rating 6 - Okay. 47 out of 1013 reviews
Rating 4 - Poor. 14 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Room was lovely, location is great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great part of Madrid, close to the Retiro, lots of restaurants and shops
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with lovely spaces.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was helpful. Great location to see Madrid, shop and dine!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly and helpful staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
Clean room, the bar is excellent and the staff amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lorna

Liked: Cleanliness, property conditions & facilities
Excellent location near Salamanca. The room was comfortable and well appointed.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, good breakfast!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities
Staff were delightful, courteous and friendly, rooms were spotless
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

karissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Very clean and staff were helpful and friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and effective, the hotel was beautiful, the room was perfect and the common areas were nice too.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Madrid, the hotel location was great and superb.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Hector

Good place to stay.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Business Trip

Great hotel I a great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and a great rooftop.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities
Staff, room, breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Staff increadibly nice and accommodating, Room very nice good size. The roof top was under renovation :(. Great location!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, lots of restaurants and activities Metro Station two blocks away
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and a beautiful place to stay
Stayed 2 nights in May 2025