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Eurostars Puerta Madrid

4.0 star property

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Photo gallery for Eurostars Puerta Madrid

Down comforters, minibar, in-room safe, desk
Restaurant
Restaurant
Front of property
Deluxe Suite | Down comforters, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
$105
$95 nightly
$105 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Juan Rizi, 5, Madrid, Madrid, 28027
  • Place, La Quinta de los Molinos Park
    ‪5 min walk‬
  • Place, Calle de Alcalá
    ‪13 min walk‬
  • Place, Arturo Soria Plaza Shopping Center
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 291 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed) | Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Sofa Bed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite (Single Use)

Down comforters, minibar, in-room safe, desk

Deluxe Suite (Single Use)

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, desk

Deluxe Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Located in Madrid (San Blas-Canillejas), Eurostars Puerta Madrid is within a 15-minute drive of Riyadh Air Metropolitano and Bernabéu Stadium. .This hotel is 6.3 mi (10.2 km) from Thyssen-Bornemisza National Museum and 6.7 mi (10.8 km) from Prado Museum.

What's nearby

  • La Quinta de los Molinos Park - 5 min walk - 0.3 miles
  • Calle de Alcalá - 13 min walk - 0.7 miles
  • Arturo Soria Plaza Shopping Center - 16 min walk - 0.9 miles
  • Centro Comercial Campo de las Naciones - 3 min drive - 1.4 miles
  • IFEMA - 3 min drive - 1.8 miles

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Junior's - ‬12 min walk
  • ‪Bar Antonio - ‬11 min walk
  • ‪Sabor Azafrán - ‬10 min walk
  • ‪Rodilla - ‬6 min walk
  • ‪Restaurant Malaysia - ‬15 min walk

About this property

Eurostars Puerta Madrid

Eurostars Puerta Madrid offers 194 accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 194 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Eurostars Puerta Madrid has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 9 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Eurostars Puerta Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 657 reviews
Rating 8 - Good. 221 out of 657 reviews
Rating 6 - Okay. 54 out of 657 reviews
Rating 4 - Poor. 25 out of 657 reviews
Rating 2 - Terrible. 18 out of 657 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

LUIS G

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ximena

Stayed 1 night in Sep 2025

10/10 Excellent

Josue Rivera

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

2/10 Terrible

Darshan

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Don't believe the hype on the website

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Stayed 2 nights in Mar 2025

6/10 Okay

Adriana, Princeton

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddalena

Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Stayed 4 nights in Jul 2024

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024

8/10 Good

Reza, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara, Petion Ville

Stayed 4 nights in Jul 2024

8/10 Good

Sajjad

Stayed 3 nights in Jul 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024