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Dear Hotel Madrid

4.0 star property

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Photo gallery for Dear Hotel Madrid

A rooftop bar with a city view, outdoor seating, and a glass railing.
A rooftop pool with two people sitting at the edge, overlooking a densely packed urban area with red-tiled roofs.
A rooftop dining area with tables and chairs, surrounded by greenery and overlooking a cityscape.
A nighttime cityscape with illuminated buildings, a prominent tower with a rounded top, and a busy street with moving vehicles.
A grand, arched staircase with a series of descending steps leading to a higher floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is $230
$209 nightly
$230 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

A double bed with white bedding and two pillows, a bedside table with a lamp, and a telephone.

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(74 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, City View (High floor)

A hotel room with two beds, a TV, a small table with a chair, and a bookshelf.

Premium Room, City View (High floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

A hotel room with a bed, a wardrobe, a desk with a chair, and a television mounted on the wall.

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, City View (High floor)

A modern bedroom with a four-poster bed, a view of the city, and a balcony.

Luxury Suite, City View (High floor)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking, City View

A hotel room with two beds, a chair, a small table with a lamp, and a window with curtains.

Deluxe Triple Room, Non Smoking, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, City View

A hotel room with a large bed, a small table with a chair, a lamp, and a view of the city through a window.

Deluxe Room, Non Smoking, City View

7.4 out of 10
Good
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Terrace

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Exterior
Hotel Emperador
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,172 reviews
$164 nightly
The price is $180
Aug 2 - Aug 3
Total with taxes and fees
Hotel Emperador

About the neighborhood

Madrid

With a stay at Dear Hotel Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and within a 10-minute walk of Royal Palace of Madrid. .This boutique hotel is 1.5 mi (2.5 km) from National Prado Museum and 1.7 mi (2.7 km) from Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Gran Via - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Puerta del Sol - 13 min walk - 0.7 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬1 min walk

About this property

Dear Hotel Madrid

Dear Hotel Madrid offers 162 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 guestrooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Nice To Meet You, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 2 to August 17:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 5:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredibly helpful staff, spacious rooms and a great view.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top views. Close to shops and walking distance to attractions.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Davorka

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel! Everyone is welcoming and friendly. The roof deck and the pool have a spectacular view. We would definitely stay here again!
Roof top pool
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Mmm
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Really super helpful and friendly staff, really nice rooms and super clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Britt hege

Liked: Cleanliness, amenities
Very good breakfast with the best views and very sweet women serving us
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Atle

Liked: Cleanliness, amenities
Very good!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anush

Liked: Cleanliness, amenities
Great spot, great service, breakfast was amazing!
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very hot in April. No A/C
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
The Dear Hotel at night.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Elena at the front desk was outstanding—helpful, knowledgeable, and genuinely welcoming. She went above and beyond to assist us and made our stay much more enjoyable. The hotel is in a fantastic central location, making it very convenient to get around. My family and I were very satisfied with our stay and truly appreciated the excellent service we received.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and cleanliness. Roof Top was great too
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very good hotel downtown Madrid
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, AC worked perfectly fine. Lived the location was very convenient.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Alistair

Disliked: Cleanliness, staff & service, amenities
Missed to clean room two times under visit, one staff memeber shouted and threatened me, apart from that good location and some staff that tried to make the stay pleasent
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elena at the front desk was amazing, everyone was incredibly hospitable. Hotel was in the perfect location, right next to the metro and nearly everything we wanted to see was walkable. The downstairs area was incredibly helpful for us to decompress, change, and go about our day before our 3:00pm check-in. I would stay here again in a heartbeat.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain and lovely location. Would stay here over and over!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Heribert

Liked: Amenities
Pretty good area, perfect breakfast, rooftop Pool, very friendly service
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and room was outstanding!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel was really nice
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and the location is the best!
Stayed 2 nights in Mar 2025