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Barceló Emperatriz

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Front of property
Lobby
Lobby
Bar (on property)
Bar (on property)
Luxury
5.0 star property
9.6

Exceptional

Madrid's luxury sanctuary with terrace

Impeccable breakfast service elevates mornings at this elegant Salamanca hotel, with eggs cooked fresh to order amid a spectacular buffet. The fitness center and terrace offer welcome retreats. Attentive staff treats guests like royalty, sometimes surprising with champagne for special occasions.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $272
$248 nightly
$272 total
Total with taxes and fees
May 25 - May 26

Explore the area

View in a map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Family Deluxe Room

Family Deluxe Room | Premium bedding, down comforters, memory foam beds, minibar

Family Deluxe Room

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Family Room

Premium bedding, down comforters, memory foam beds, minibar

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 786 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Emperador Premium Room

Emperador Premium Room | Premium bedding, down comforters, memory foam beds, minibar

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Family Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 700 sq ft
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Emperatriz Premium Room

Emperatriz Premium Room | Premium bedding, down comforters, memory foam beds, minibar

Emperatriz Premium Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

9.4 out of 10
Exceptional
(41 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Tranquility Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Tranquility Deluxe Room

9.6 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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4.8 out of 5, Exceptional, 2,479 reviews
$254 nightly
The price is $279
May 5 - May 6
Total with taxes and fees
Barceló Torre de Madrid

About the neighborhood

Madrid

A stay at Barceló Emperatriz places you in the heart of Madrid, a 4-minute drive from National Prado Museum and 6 minutes from El Retiro Park. .This luxury hotel is 2.7 mi (4.4 km) from Royal Palace of Madrid.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Golden Mile - 3 min walk - 0.2 miles
  • U.S. Embassy - 5 min walk - 0.3 miles
  • ABC Serrano - 6 min walk - 0.4 miles
  • Azca Financial District - 8 min walk - 0.5 miles

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪El Jardín del InterContinental - ‬5 min walk
  • ‪Fanatico - ‬3 min walk
  • ‪federal - ‬3 min walk

About this property

Barceló Emperatriz

Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Mutis, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 938 out of 1140 reviews
Rating 8 - Good. 136 out of 1140 reviews
Rating 6 - Okay. 32 out of 1140 reviews
Rating 4 - Poor. 13 out of 1140 reviews
Rating 2 - Terrible. 21 out of 1140 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great: hotel, location , bedding, superb breakfast, pleasant waiters, concierge , room attendance BAD: receptionists: did not offer to sit down when checked in , neither said Good bye when left ! Please work on them !
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucilene

Stayed 2 nights in Jan 2026

10/10 Excellent

NELSON

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, nice hotel, nice people, breakfast delicious
Stayed 6 nights in Dec 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, amenities
Hotel , interessante , muito bem localizado, equipe prestativa e muito educada… nota dez , parabéns a todos
Stayed 3 nights in Jan 2026

2/10 Terrible

Javier, Miami

Stayed 6 nights in Jan 2026

10/10 Excellent

Claus

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and clean rooms
Stayed 5 nights in Dec 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Angel Miro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never dissapoint
Stayed 7 nights in Dec 2025

10/10 Excellent

Edil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never dissapoint!
Stayed 8 nights in Dec 2025

10/10 Excellent

ANA

Stayed 2 nights in Jan 2026

10/10 Excellent

Senat

Stayed 2 nights in Jan 2026

6/10 Okay

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
See my previous review of check in Room was quite small for price. The temperature in the room was hard to regulate in winter.
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonio, San juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything very good specially location
Stayed 3 nights in Jan 2026

8/10 Good

Andres

Traveled with partner
Liked: Staff & service, amenities
The hotel is starting to look worn out, jaded, or dated. The a/c room vents were extremely dirty. The shower's water temperature fluctuated too much, and there wasn't enough lighting in the rooms.
Stayed 8 nights in Dec 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
todo increible!
Stayed 5 nights in Dec 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente como siempre
Stayed 5 nights in Dec 2025

10/10 Excellent

Leonte

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente gracias por todo
Stayed 7 nights in Dec 2025

10/10 Excellent

dominic

Stayed 4 nights in Dec 2025

8/10 Good

RUBYNA

Stayed 5 nights in Dec 2025

10/10 Excellent

Iqbal, Atherton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Madrid we will highly recommend this place. It is true European hospitality with smiles all around. Very clean, rooms are great, service is amazing, breakfast is full of options and the staff ready to help and serve. We walked everywhere from the hotel and taxi always available in front of the hotel if you need one. BTW what we learned is ride sharing and taxi costs in Spain are the same, so take the taxi. Not to mention the price of this hotel is very reasonable compared to others. We stayed for a week
Stayed 6 nights in Dec 2025

10/10 Excellent

Alejandra De La Colina

Stayed 6 nights in Dec 2025

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service
Clean room, great staff, wonderful space!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronak

Everything about the hotel was great. Rooms, service, staff - everything
Stayed 4 nights in Dec 2025

6/10 Okay

Henry

Liked: Cleanliness
Disliked: Amenities
Hotel is tired
Stayed 1 night in Dec 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the chocolate muffins in my room 🌲🌲🌲🌲 make me feel special
Love my surprise 🌲🌲🌲🌲
Stayed 2 nights in Dec 2025