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Axel Hotel Madrid - Adults Only

4.0 star property

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Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Flat-screen TV
Lobby
Premium bedding, minibar, in-room safe, desk
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry
$306
$278 nightly
$306 total
Total with taxes and fees
Dec 13 - Dec 14

Explore the area

View in a map
Atocha 49, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(43 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

  • 549 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Madrid

Located in Madrid (Madrid Centro), Axel Hotel Madrid - Adults Only is within a 10-minute walk of Puerta del Sol and Plaza Mayor. .This boutique hotel is 0.7 mi (1.1 km) from Gran Via and 0.5 mi (0.7 km) from Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.5 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Acid Bakehouse - ‬2 min walk
  • Sky Bar
  • ‪La Merecida - ‬2 min walk
  • ‪Brunchit - Las Letras - ‬1 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and a 24-hour front desk
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Axel Hotel Madrid - Adults Only. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 8 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

6/10 Okay

Dennis M

Stayed 3 nights in Aug 2025

8/10 Good

timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Average hotel rooms that could use a make over
Stayed 3 nights in Aug 2025

10/10 Excellent

Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Roderick

Traveled with partner
Liked: Cleanliness, staff & service
Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.
Stayed 21 nights in Aug 2025

6/10 Okay

Alejandro, Weehawken

Traveled with family
Liked: Amenities
recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service

Una experiencia muy agradable

No es nuestra primera vez en este hotel y nuestra experiencia siempre es muy agradable. Celebrabamos nuestro 9 aniversario en el hotel. Para nuestra sorpresa el equipo de Axel Madrid nos dejo una nota felicitandonos nuestro aniversario, además unos chocolates y una botella de champan. Son estos pequeños gestos los que marcan la diferencia. Lo único que resaltaría es que hacía calor en la habitación y el colchón esta vez nos resultó un poco incómodo se nos clavavan los hierros dle colchón pero no quisimos molestar a recepción, por lo que no les dijimos nada.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to everything. We loved the space and staff that made our stay very pleasant.
Stayed 4 nights in Jul 2025

8/10 Good

Jaspaul

Stayed 3 nights in Jun 2025

6/10 Okay

faisal, Year

Disliked: Amenities
The location near the city centre is a plus. The hotel itself is very basic in its services .
Stayed 5 nights in Jun 2025

4/10 Poor

Alfredo

Liked: Property conditions & facilities
Disliked: Amenities
We arrived and the
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Stayed 3 nights in Jun 2025

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch
Stayed 4 nights in May 2025

10/10 Excellent

Italia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff super gentile. Cibo ottimo. Posizione eccellente.
Stayed 3 nights in Mar 2025

8/10 Good

Morten Holm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kein

Stayed 9 nights in May 2025

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I left on a Saturday and I had an early flight so I was not able to have my breakfast that I pre-paid for. Also. I wanted to order sandwich at the sky bar but it would have taken an hour to get. There were events at the hotel but guest were not notified in advance.
Stayed 3 nights in May 2025

8/10 Good

Hugo

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location rightion the heat of Atocha
Stayed 2 nights in May 2025