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Arc House Madrid

Property class: 1

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Photo gallery for Arc House Madrid

A hallway with artwork on the walls, wooden flooring, and a ceiling light.
A living room with grey sofas, a yellow table, and colorful wall art.
A bedroom with a bed, a wardrobe, and two wall-mounted paintings.
A room with a brick wall, wooden doors, and a colorful abstract painting.
A hallway with wooden flooring, a metal railing, and artwork on the walls.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $89
$81 nightly
$89 total
Total with taxes and fees
Nov 2 - Nov 3

Explore the area

View in a map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

Basic Double Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for maximum 10 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory 12 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 6 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 4 people

A bunk room with three bunk beds, a wardrobe, and a brick wall.

One bed in a Mix Shared Dormitory for 4 people

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Female Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 552 reviews
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The price is $84
Nov 4 - Nov 5
Total with taxes and fees
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About the neighborhood

Madrid

With a stay at Arc House Madrid , you'll be centrally located in Madrid, steps from Puerta del Sol and 6 minutes by foot from Plaza Mayor. .This hotel is 0.3 mi (0.5 km) from Gran Via and 0.5 mi (0.9 km) from National Prado Museum.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Preciados Street - 2 min walk - 0.1 miles
  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk
  • ‪VIPS - ‬1 min walk

About this property

Arc House Madrid

Arc House Madrid offers 23 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms with hair dryers are provided.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include express check-out, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer (on request)

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 4
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Arc House Madrid Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 71 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 10 out of 142 reviews
Rating 4 - Poor. 10 out of 142 reviews
Rating 2 - Terrible. 25 out of 142 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Everything is nearby, a nice ice cream place just a few steps from the door, and plenty of restaurants around. Even though the place is located in a very busy area, the place is very quiet.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleanness safety and great find
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service
The first was extremely cheap, and we all just needed to be there for hours (we didn't stay overnight), so we chose a shared room. It is a budget hotel, so yes, it is going to smell funny, the bathrooms won't be very clean and tidy, and you won't have any fancy accommodations, furniture, or pretty much anything else. So it works for us, but I won't stay longer than one night.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad and unprofessional service
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o serviço de atendimento
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for visitor
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza muy mal
Stayed 10 nights in Apr 2026