With a stay at Apartamentos Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 10 minutes by foot from Gran Via. .This aparthotel is 0.7 mi (1.1 km) from National Prado Museum and 0.3 mi (0.5 km) from Puerta de Alcalá.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Restaurants
Sala De Despecho - 1 min walk
Li-Onna - 2 min walk
Terraza Del Gijón - 3 min walk
Harrison 1933 - 3 min walk
Nomo Braganza - 2 min walk
About this property
Apartamentos Recoletos
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 meters.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Room service (during limited hours) is available.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking; discounts available
Area shuttle (surcharge) up to 5 m
Food and drink
Cookware, dishware, and utensils
Microwave
Refrigerator
Stovetop
Dining
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Living spaces
Separate dining area
Entertainment
Flat-screen TV with digital channels
Laundry
Laundry facilities
Laundry service
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
Connected to a convention center
Connected to a shopping center
In the city center
Near a metro station
Near a train station
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
132 units
4 floors
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Property is also known as
Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid
Apartamentos Recoletos Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 264 out of 718 reviews
10 - Excellent
264
Rating 8 - Good. 253 out of 718 reviews
8 - Good
253
Rating 6 - Okay. 126 out of 718 reviews
6 - Okay
126
Rating 4 - Poor. 49 out of 718 reviews
4 - Poor
49
Rating 2 - Terrible. 26 out of 718 reviews
2 - Terrible
26
8.2/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
DIEGO
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location
DIEGO
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Diego
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Diego
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Julio
Oct 27, 2025
Liked: Cleanliness, property conditions & facilities, communication
It’s a nice quiet hotel, close to museum and shopping.
Julio
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Mariela
Jan 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente cleaning services and the fact that it has lundry machines is excellent
Mariela
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Leia
Jun 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place at center of shopping area and park Will definitely stay here next time
Leia
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Richard
Sep 2, 2025
Liked: Cleanliness, amenities, communication
Excellent location
Richard
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Roberto
Jan 14, 2026
Liked: Cleanliness, communication
Perfect
Roberto
Stayed 14 nights in Dec 2025
Verified
8/10 Good
antonio
Jun 3, 2025
Liked: Cleanliness, amenities
Great location
antonio
Stayed 2 nights in May 2025
Verified
8/10 Good
Diana
Nov 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room clean, staff great. Rooms should be painted and beds not too comfortable
The location is excellent. It's a good place to stay in the middle of Madrid.
Kariluz
Stayed 1 night in May 2025
Verified
8/10 Good
Maria Amelia
Jan 18, 2026
Liked: Cleanliness, room comfort, communication
limited kitchen
Maria Amelia
Stayed 4 nights in Jan 2026
Verified
6/10 Okay
Matthew
Jan 25, 2026
Not clear from the website or on expedia that the property appears to be a repurposed office block. The walls were incredibly thin and this contributed to a noisy environment.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent, kindness of the personnel at the reception desk. Outstanding
JUAN FRANCISCO DE ASIS
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Mavel
Sep 6, 2025
Liked: Cleanliness, room comfort, communication
Excellent place !!
I only stayed there for two days, but I really enjoyed the tranquility and peace. The front desk was always ready to help, cleaning was done on time., the staff was very friendly, and I really appreciated the security. I will continue to book this same place when I return with my family.
Mavel
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Pamela
Sep 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly environment
Pamela
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Fernando
Jul 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location 👌
Fernando
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Leonardo
May 16, 2023
Liked: Cleanliness, room comfort, communication
Excellent location and price
Leonardo
Stayed 4 nights in May 2023
Verified
10/10 Excellent
Manuel
May 23, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. The staff are really helpful and the the hotel provides everything you need to have a pleasant stay.
Manuel
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Yanet
Sep 5, 2023
Liked: Cleanliness, property conditions & facilities, communication
The location is incredible good, you can walk every where, with shopping and resturants super close
Yanet
Stayed 7 nights in Aug 2023
Verified
10/10 Excellent
JUAN
Jun 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, close to everything
JUAN
Stayed 3 nights in May 2024
Verified
10/10 Excellent
Mabel
Jul 31, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed.
Extra beds. Clean sheets. Super great staff.
Mabel
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Norgaby
May 10, 2025
Liked: Cleanliness, room comfort, communication
I booked 2 rooms and both were good. We enjoyed our stay at apartamentos recoletos.