With a stay at Apartamentos Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. .This aparthotel is 0.5 mi (0.8 km) from Gran Via and 0.3 mi (0.5 km) from Plaza de Cibeles.
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 meters.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Room service (during limited hours) is available.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking; discounts available
Area shuttle (surcharge) up to 5 m
Food and drink
Cookware, dishware, and utensils
Microwave
Refrigerator
Stovetop
Dining
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Living spaces
Separate dining area
Entertainment
Flat-screen TV with digital channels
Laundry
Laundry facilities
Laundry service
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
Connected to a convention center
Connected to a shopping center
In the city center
Near a metro station
Near a train station
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
132 units
4 floors
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Property is also known as
Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid
Apartamentos Recoletos Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice area! Nearby numerous train and bus lines. Staff are helpful and there is baggage check if you need before or after checking in.
Michael
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
DIEGO
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location
DIEGO
Stayed 3 nights in Nov 2025
Verified review
10/10 Excellent
Diego
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Diego
Stayed 2 nights in Nov 2025
Verified review
8/10 Good
Julio
Oct 27, 2025
Liked: Cleanliness, property conditions & facilities, communication
It ’s a nice quiet hotel, close to museum and shopping.
Julio
Stayed 2 nights in Oct 2025
Verified review
8/10 Good
Sue
May 15, 2026
Liked: Check-in, communication
The hotel needs to do a better maintenance job. A fresh paint everywhere will help the appearance. Otherwise it is a relatively clean and utilitarian hotel.
There some minor issues (missing TV remote & safety box), that were solved promptly.
The room was spacious.
Marianela
Stayed 3 nights in Mar 2026
Verified review
6/10 Okay
David
Apr 27, 2026
Liked: Cleanliness, check-in
The location was perfect for what we needed a the one night we stayed. We chose it mainly for the close proximity to a train station to get to the airport. The young woman who checked us in was very nice and helpful. There was a lot of work being done in the hotel so it appears that they are making improvements. Our room was good sized but very sparse. We had a large open area with little furniture. Felt very strange. The bed was very comfortable
David
Stayed 1 night in Apr 2026
Verified review
6/10 Okay
Sue
May 28, 2026
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
No response from hotel when texting using hotels.com app. Other hotels have responded to my questions.
Also, AC was leaking water. Had to turn off when it was 95 degrees in Madrid.
It's an older property, and it shows. It seems they need to improve maintenance a bit. There are areas where walls were fixed, but never painted, missing ceiling tiles, etc. The door to our bathroom was damaged and you could only slide it open partway. Nothing major, but issues they could take care of.
The room should come with tea/coffee fixings. Small things would be a big improvement.
Philip
Stayed 1 night in May 2026
Verified review
10/10 Excellent
JUAN FRANCISCO DE ASIS
Sep 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent, kindness of the personnel at the reception desk. Outstanding