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AYZ Juan de Mena - Auto check-in property

Property class: 2

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Photo gallery for AYZ Juan de Mena - Auto check-in property

A multi-story building with a classic architectural style, featuring balconies and a corner entrance.
A sidewalk with parked cars and a row of buildings with ornate architectural details.
A hotel room with a bed, a desk, a chair, a window with curtains, a stone wall, and a clock.
A modern interior with a brick accent wall, a staircase, and a large window.
A bench on a tiled sidewalk with a building featuring a metal gate and a blue sign.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $148
$135 nightly
$148 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
Calle Alfonso XI 11, Madrid, 28014
  • Place, National Prado Museum
    ‪3 min walk‬
  • Place, El Retiro Park
    ‪3 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a small table with candles, and a painting on the wall.

Double Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Private Bathroom

A modern hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Double Room, 1 Double Bed, Private Bathroom

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a painting on the wall.

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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The price is $127
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Madrid

AYZ Juan de Mena - Auto check-in property is centrally located in Madrid, a 4-minute walk from El Retiro Park and 6 minutes by foot from National Prado Museum. .This guesthouse is 0.6 mi (1 km) from Gran Via and 1.5 mi (2.4 km) from Puerta del Sol.
View more Guest Houses in MadridOpens in a new window

What's nearby

  • National Prado Museum - 3 min walk - 0.2 miles
  • El Retiro Park - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 14 min walk - 0.8 miles

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Em Sherif Madrid - ‬3 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪Pictura - ‬4 min walk
  • ‪James Joyce Irish Pub Madrid - ‬5 min walk
  • ‪Vinitus - ‬4 min walk

About this property

AYZ Juan de Mena - Auto check-in property

AYZ Juan de Mena - Auto check-in property offers 6 air-conditioned accommodations with hair dryers. This Madrid guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
Make yourself at home in one of the 6 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided on request.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 220 reviews
Rating 8 - Good. 60 out of 220 reviews
Rating 6 - Okay. 33 out of 220 reviews
Rating 4 - Poor. 18 out of 220 reviews
Rating 2 - Terrible. 31 out of 220 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spaces were extremely clean, the location was great, really near to Prado Museum
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, easy access into the building and in a great neighbourhood!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Was a very clean place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The place is very nice and modern. The contactless check-in and check-out process is very easy. However, if you get a room on the basement floor you can hear the street noise very clearly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and conveniently located
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente !!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room with walkable distance to the centre
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Total automatized easy check in and out. Close to transportation, historic and tourist places.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Cleanliness
.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is. There was noise from loud music late into the night.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
All digital check in and correspondence. Had issues with door, and delayed response. There is no person to talk to, it’s done online through a bot. Registering was online, with glitches in the process. Basement room, smelled like a basement, damp, leaky shower. Poor signage, and hard to find at night. No refund on cancellation. Only redeeming things were, good location, and quiet, otherwise avoid .
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guay
Stayed 1 night in Jun 2023
Verified review

8/10 Good

It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness

Good location, quiet, no window

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness
The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself. The room was clean and comfortable (smells of damp though, it needs a dehumidifier). For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Worst and most terrible service ever Close this place down
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Stayed 1 night in Dec 2024