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Aparthotel

Riviera Mackay

Property class: 4

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Photo gallery for Riviera Mackay

A beach with clear blue water, sandy shore, and dense green foliage.
A swimming pool with a water slide, surrounded by palm trees and a multi-story hotel building.
A modern hotel room with a bed, a bedside table with a lamp, and two framed artworks on the wall.
A balcony with a round table and yellow chairs, overlooking a body of water and a bridge.
A wooden boardwalk through a dense forest with large trees and lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space
The current price is $162
$162 nightly
$162 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
5 - 7 Nelson St, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Apartment with balcony

A modern bedroom with a large bed, a nightstand, a lamp, and a patterned wall.

One Bedroom Apartment with balcony

  • Sleeps 2

View all photos for One Bedroom Riverview Apartment with balcony

A modern living room with a sofa, yellow chairs, a glass table, and a balcony with a view of the sea.

One Bedroom Riverview Apartment with balcony

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with balcony

A bedroom with a bed, two bedside lamps, a ceiling fan, and a patterned wall.

One Bedroom Apartment with balcony

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Riverview Apartment with balcony

A modern living room with a round coffee table, a sofa, and a yellow dining area.

Two Bedroom Riverview Apartment with balcony

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Apartment with balcony

A modern hotel room with a bed, a bedside table with a lamp, and two framed artworks on the wall.

Two Bedroom Apartment with balcony

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Premium Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Riviera Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Riviera Apartment

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Mackay

A stay at Riviera Mackay places you in the heart of Mackay, steps from Bluewater Lagoon and 3 minutes by foot from Caneland Central. .This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Caneland Central - 3 min walk - 0.2 miles
  • Jubilee Park - 7 min walk - 0.4 miles
  • Artspace Mackay - 7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪Jamaica Blue - ‬9 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪Red Rooster - ‬7 min walk

About this property

Riviera Mackay

Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 7 per day)
  • Covered extended parking on site (AUD 7 per day)

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AUD 50.00

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.9 percent for credit card payments

The front desk is open Monday to Friday (9:00 AM – 11:30 PM), Saturday to Saturday (9:00 AM – 11:30 PM), and Sunday to Sunday (9:00 AM – 11:30 PM)

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 7 per day
  • Covered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riviera Mackay Apartment

Riviera Mackay

Riviera Mackay Mackay

Riviera Mackay Aparthotel

Riviera Mackay Aparthotel Mackay

Riviera Mackay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 463 reviews
Rating 8 - Good. 102 out of 463 reviews
Rating 6 - Okay. 25 out of 463 reviews
Rating 4 - Poor. 17 out of 463 reviews
Rating 2 - Terrible. 1 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colin

Liked: Cleanliness, check-in, communication, listing accuracy
Nice location and good accommodation!
Stayed 1 night in May 2026
Verified review

8/10 Good

Katjy

Liked: Cleanliness, check-in, communication, listing accuracy
Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic overnight stay here. Unit very clean, with lovely views of the river. Polite and friendly staff. Will definitely be back if we need Mackay accom again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room Staff extremely helpful and pleasant
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, room comfort, communication
As always i enjoy my stay here.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Trinity

Liked: Cleanliness, listing accuracy
The photos show a pool area suggesting that it has its own swimming pool, but it is near the local pool in town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kellee

Liked: Cleanliness, check-in, communication, listing accuracy
Close to the lagoon and Canelands. Clean map seen room. Nice view.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Nice place to stay, very convenient to town.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Michae

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect. great view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, amenities, communication
Check in was seamless, the apartment clean and in good condition. We like the location, close to everything
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

tony

Liked: Check-in, communication
Recommend extra keys for guests who have more than one person in their group. Room was clean but furniture, walls , bathrooms all dated
Stayed 3 nights in May 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, check-in, communication, listing accuracy
Well stocked spacious apartment with great view of the river. Conveniently positioned close to shopping centre. Modern appliances and well maintained. Minor issues were, strictly only one room access card allowed, which can be inconvenient with two people, and no shelves in the cupboard. Otherwise recommended.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Great location with friendly staff. Thoroughly enjoyed our stay
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, property conditions & facilities, communication
Good facilities and friendly staff made the stay very enjoyable
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and room
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Jenni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and river view.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Paris

Liked: Cleanliness, amenities
Was a nice and quiet room and very spacious
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, room comfort, communication

2nd stay

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Nikki is great
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location, close to shops, dining, public transport. Great rooftop deck area!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

james

Liked: Cleanliness, room comfort, communication

Enjoyable accomodation

Close to shops & restaurants, with easy parking and laundry in the unit for easy washing if you're on a long stay.
Stayed 4 nights in Mar 2023
Verified review

6/10 Okay

Erin

Liked: Cleanliness, check-in, communication, listing accuracy
Unable to use some of the appliances as we’re out of order. Very disrespectful people in other apartments on the last night . With doors slamming and music way to loud .
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, room comfort, communication

Riviera is the Best

The best place to stay in Mackay
Stayed 7 nights in Apr 2024