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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Studio Executive
376 square feet
1 King Bed 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
One Bedroom Executive Apartment
645 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Apartment, 2 Bedrooms
861 square feet
2 King Beds and 1 Twin Sofa Bed
Room sleeps 5 guests
(up to 6 children)
Select dates to see price
Studio
376 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
One Bedroom Apartment
645 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Two Bedroom Apartment
861 square feet
2 King Beds 4 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel, walk to Queens Park Orchid House

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at Quest Mackay on Gordon in Mackay, you'll be near the beach, within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. This luxury hotel is 0.7 mi (1.2 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Jubilee Park.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Quest Mackay on Gordon features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Mackay on Gordon is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Number of outdoor pools - 1
  • Newspapers in lobby (surcharge)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Conference space
  • Business center
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 115

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Thai
  • Arabic
  • Filipino

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Microwave
  • Cookware, dishware, and utensils
  • DVD player
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 42
  • Housekeeping - weekdays only
  • Connecting/adjoining rooms available
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of beds 3
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Quest Mackay on Gordon has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10–25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mackay Gordon
  • Mackay Quest
  • Quest Gordon Apartment Mackay
  • Quest Mackay
  • Quest Mackay Gordon
  • Quest Mackay Gordon Apartment
  • Quest Gordon
  • Quest Mackay on Gordon Hotel
  • Quest Mackay on Gordon Mackay
  • Quest Mackay on Gordon Hotel Mackay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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