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Quest Mackay on Gordon

4.5 star property

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Photo gallery for Quest Mackay on Gordon

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Studio Executive | Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $122
$111 nightly
$122 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪15 min walk‬
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

9.2 out of 10
Wonderful
(27 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(15 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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The price is $129
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Mackay

With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. .This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.

What's nearby

  • Artspace Mackay - 10 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Bluewater Lagoon - 15 min walk - 0.8 miles
  • Caneland Central - 15 min walk - 0.8 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Woodman's Axe - ‬6 min walk
  • ‪The Dispensary - ‬5 min walk

About this property

Quest Mackay on Gordon

Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 469 reviews
Rating 8 - Good. 109 out of 469 reviews
Rating 6 - Okay. 20 out of 469 reviews
Rating 4 - Poor. 15 out of 469 reviews
Rating 2 - Terrible. 5 out of 469 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very quiet and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Room is good, staff were really friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location We asked for quiet room , it was Bed comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with our apartment Very roomy Excellent facilities. Would definitely stay there again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, thank you Quest team
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Quest is always fab. Would recommend.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were amazing. Very friendly and helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. My only complaint - the dishwasher needs to be replaced.
Stayed 1 night in Dec 2025