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Oaks Mackay Rivermarque Hotel

4.0 star property

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Photo gallery for Oaks Mackay Rivermarque Hotel

Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Outdoor pool
Laptop workspace, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available
$133
$121 nightly
$133 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
55-63 River Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪12 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

9.0 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Hotel Room-No Housekeeping

  • Sleeps 2

View all photos for 1 Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

1 Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Executive Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

1 Bedroom Executive Apartment

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

2 Bedroom Executive Apartment

  • Sleeps 4

View all photos for 2 Bedrooms Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

2 Bedrooms Apartment

  • Sleeps 4

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • Sleeps 2

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • Sleeps 2

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About the neighborhood

Mackay

With a stay at Oaks Mackay Rivermarque Hotel in Mackay (City Centre), you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. .This hotel is 0.4 mi (0.7 km) from Artspace Mackay and 0.5 mi (0.8 km) from Jubilee Park.

What's nearby

  • Caneland Central - 3 min walk - 0.2 miles
  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Jubilee Park - 7 min walk - 0.4 miles
  • Artspace Mackay - 7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Austral Hotel - ‬5 min walk
  • ‪Mojos - ‬7 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬6 min walk
  • ‪Noodle Paradise - ‬4 min walk

About this property

Oaks Mackay Rivermarque Hotel

Hotel in Mackay with a fitness center and a coffee shop
Oaks Mackay Rivermarque Hotel offers 71 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Stop by the hotel's restaurant, Marque Bar & Grill, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and an elevator. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
Marque Bar & Grill - This café serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 558 reviews
Rating 8 - Good. 189 out of 558 reviews
Rating 6 - Okay. 72 out of 558 reviews
Rating 4 - Poor. 35 out of 558 reviews
Rating 2 - Terrible. 20 out of 558 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

4/10 Poor

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Oaks pool customer service

Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Brooklyn

Traveled with group
Liked: Cleanliness, staff & service

Good 6/10

Hotel room was good, comfy beds but not good for a sleep in.. lots of sun light comes through the blinds early in the morning as blackout curtains are not used. Would be a lot better with blackout curtains. We were given a 10% card for the restaurant below and we were informed this was for all drinks/meals over the weekend - as we found out when ordering it is only dinner meals so that was a bit disappointing as we had brekky there everyday of our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet snd comfortable. Staff very friendly and efficient.
Stayed 1 night in Aug 2025

2/10 Terrible

Brendan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as corrupt as the 2020 US election. Arrived at 2.45pm and room wasn’t ready. Told to come back in half an hour. Finally checked in, bathroom floor wet and took about 3 hours to dry out. Next morning went for breakfast as it was included in the room, but told a water main had burst in the kitchen so no breakfast. Was told we would be credited breakfast, but haven’t seen a single cent credited. Tried contacting them twice, nothing but thieves and pimps running this joint.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Brady

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern apartment. Nice view. 10 out of 10
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Litsa

Stayed 1 night in Jun 2025

8/10 Good

Gracie

Liked: Cleanliness
I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025

10/10 Excellent

Redfield

Business traveler
Liked: Amenities
service was excellent
Stayed 1 night in Aug 2024

4/10 Poor

Litsa

Stayed 1 night in May 2025

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Stayed 3 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kylie

Traveled with partner
Liked: Staff & service
Unit was a bit run down, traffic noise was an issue too.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025