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Aparthotel

Pacific Sands Apartments

Property class: 4.5

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Photo gallery for Pacific Sands Apartments

A modern kitchen with a central island, a dining area with chairs, and a view of the outdoors.
A modern living room with a sofa, coffee table, and TV. There is a dining area with chairs and a table in the background.
A modern reception area with a wooden counter, pendant lighting, and a large window offering a view of the outdoors.
A balcony with a white table and chairs, a view of the sea and buildings in the distance.
A hotel room with a large bed, a view of the beach through the window, and a sliding door leading to a balcony.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
The current price is $128
$117 nightly
$128 total
Total with taxes and fees
Oct 20 - Oct 21

Explore the area

View in a map
3 Kirribilli Avenue, East Mackay, QLD, 4740
  • Place, Town Beach
    ‪13 min walk‬
  • Place, Ken Burgess Orchid House
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A modern living room with a round glass table, beige sofa, and yellow armchairs. A ceiling fan and recessed lighting are visible.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A neatly made bed with a grey and white duvet, two black pillows, and a grey throw. There is a framed picture of a sunset on the wall above the bed, and two bedside lamps on either side.

Apartment, 2 Bedrooms

  • Ocean view
  • 764 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Executive Room with Balcony

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

King Executive Room with Balcony

  • Lake view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Room Studio

A modern hotel room with a large bed, a headboard, a nightstand, a lamp, a ceiling fan, and a window with a view of the beach.

King Room Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

A hotel room with a large bed, a bedside table with a lamp, a chair, and a door leading to a bathroom.

Executive Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a bed, a nightstand, a lamp, and a painting on the wall.

Executive Apartment, 2 Bedrooms

  • 75 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

A hotel room with a bed, a chair, a nightstand, a ceiling fan, a window with a view, and a framed picture on the wall.

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 371 reviews
$75 nightly
The price is $83
Oct 20 - Oct 21
Total with taxes and fees
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About the neighborhood

Mackay

Located in Mackay (East Mackay), Pacific Sands Apartments is within a 5-minute drive of Mackay Enertainment and Convention Centre and Harrup Park. .This beach aparthotel is 2.1 mi (3.3 km) from Bluewater Lagoon and 2.1 mi (3.4 km) from Caneland Central.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Town Beach - 13 min walk - 0.7 miles
  • Ken Burgess Orchid House - 15 min walk - 0.8 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Caneland Central - 4 min drive - 2.1 miles
  • Mackay Marina Village & Shipyard - 10 min drive - 5.8 miles

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Shop Mackay - ‬16 min walk
  • ‪Primal - ‬3 min drive
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪The Dispensary - ‬3 min drive

About this property

Pacific Sands Apartments

Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 51 individually decorated guestrooms, featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided weekly.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Pacific Sands Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 483 reviews
Rating 8 - Good. 160 out of 483 reviews
Rating 6 - Okay. 69 out of 483 reviews
Rating 4 - Poor. 27 out of 483 reviews
Rating 2 - Terrible. 20 out of 483 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location for a beach walk and good undercover parking =)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always an amazing stay
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Room was alright. No places to eat nearby. Uber will deliver. Car park is locked and undercover.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff where amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, staff helpful and friendly
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Nicely sized and comfortable rooms.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place close to beach with excellent views at night also.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Easy checking in and the staff where very friendly and helpful
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Parking was secure and access to the room was easy once I got in. The room was temperate and comfortable but the Apartment building is new and getting onto town was a drive away. After driving 6 hours to get there I would have preferred to have been told prior to arrival that I needed my car to go shopping or our out to dinner.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay but the experience is let down by terrible WiFi
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Fantastic place to stay. Close to lord of fun things and the beach.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice Hotel

Friendly staff, clean rooms. Really nice showers.
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was spacious snd reasonably priced.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Quiet location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent / nice quite apartment.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with ocean views
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025