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The Marco Polo

4.0 star property

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Photo gallery for The Marco Polo

Front of property
Free toiletries, hair dryer, bathrobes, towels
Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $99
$90 nightly
$99 total
Total with taxes and fees
Jul 7 - Jul 8

Explore the area

View in a map
46 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪20 min walk‬
  • Place, Mackay Regional Botanic Gardens
    ‪2 min drive‬
  • Place, Harrup Park
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for Standard King Room - Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

Standard King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

9.2 out of 10
Wonderful
(40 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Spa Room

Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Mackay Oceanside Central Hotel
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 749 reviews
$80 nightly
The price is $80
Jul 17 - Jul 18
Total with taxes and fees
Mackay Oceanside Central Hotel

About the neighborhood

Mackay

Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. .This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.

What's nearby

  • Caneland Central - 20 min walk - 1.1 miles
  • Mackay Enertainment and Convention Centre - 20 min walk - 1.1 miles
  • Mackay Regional Botanic Gardens - 2 min drive - 1.0 mile
  • Harrup Park - 4 min drive - 1.4 miles
  • Bluewater Lagoon - 4 min drive - 1.6 miles

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 7 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪KFC - ‬17 min walk
  • ‪KFC - ‬2 min drive
  • ‪Subway - ‬7 min walk

About this property

The Marco Polo

The Marco Polo offers 38 air-conditioned accommodations with coffee/tea makers and bathrobes. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including concierge services.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay

The Marco Polo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 715 reviews
Rating 8 - Good. 212 out of 715 reviews
Rating 6 - Okay. 86 out of 715 reviews
Rating 4 - Poor. 21 out of 715 reviews
Rating 2 - Terrible. 21 out of 715 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was perfect, beautiful shower & the softest most amazing beds & pillows. It is the only motel we stay in when we go to Mackay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Staff were amazing and the room was perfect.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities
Staff courteous room clean very spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vinaisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was quite awesome.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities
Comfortable room. Great to have the additional amenity of a microwave and small bench as well as crockery and cutlery. Fully covered parking right outside the room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed by very friendly staff who were accommodating to our early arrival and very impressed by the room cleanliness. Would absolutely stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Barry

Liked: Property conditions & facilities, room comfort
The Manager/Owner he was very easy going he had an awesome attitude which has reflected through his staff who were very funny and hard workers which our rooms were clean during our stay clean towels everyday and air con was perfect. Our stay at Marco Polo was awesome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, filled all our needs
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Georga

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and lovely workers, close and convenient
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, combfortable & quiet. I'll be staying here again. Cheers, Josh
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to the city which was great for us
Stayed 1 night in May 2025
Verified

8/10 Good

Nimrat

Liked: Cleanliness, property conditions & facilities
Yes room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will stay again .
Stayed 1 night in Nov 2024
Verified

8/10 Good

Marrianne

Liked: Staff & service, property conditions & facilities
Noisy as in flight path, but bearable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Mackay, i would definitely stay again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andre

A very good hostel, thank you
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

rex

Liked: Cleanliness, staff & service, amenities
Have stayed here previously and also at a lot of Motels in Mackay I must say the improvements at this property are exceptional Room was in impeccable condition spotless, bed very good and staff extremely friendly Well worth a visit!!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming. The room was amazing. Will stay again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kaela

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, comfortable ☺️
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Genevive

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super friendly and easy to reach.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service
The room was clean and had fairly recently been updated, parking was easy, location was great across the street from a lovely beach. The restaurant was not accessible, we were told it was reserved 6 months in advance so it was probably very good but disappointed that we could not eat there but there were other restaurants within walking distance.
Stayed 1 night in Nov 2025