A stay at Royal Urban Macaé Hotel places you in the heart of Macaé, within a 15-minute walk of Imbetiba Beach and Campista Beach. .This hotel is 0.7 mi (1.2 km) from Macae City Park and 0.9 mi (1.4 km) from Municipal Theather.
What's nearby
Campista Beach - 5 min walk - 0.3 miles
Imbetiba Beach - 8 min walk - 0.5 miles
Macae City Park - 13 min walk - 0.7 miles
Verissimo de Melo Square - 16 min walk - 0.9 miles
Fort Marechal Hermes - 3 min drive - 1.4 miles
Getting around
Macae (MEA) - 17 min drive
Restaurants
Churrasquinho do Chico - 11 min walk
Habib's - 11 min walk
Subway - 13 min walk
Trem De Minas - 11 min walk
Restaurante Faizão - 17 min walk
About this property
Royal Urban Macaé Hotel
Royal Urban Macaé Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Make yourself at home in one of the 182 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 5 AM and 10 AM. A complimentary manager's reception is offered each day.
Royal Urban Macaé Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 5:00 AM to 10:00 AM
A bar/lounge
A restaurant
Free daily manager's reception
Things to do
2 outdoor pools
24-hour gym
Sauna
Steam room
Family friendly
2 outdoor pools
Laundry facilities
Separate bedroom
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
24-hour business center
Meeting rooms
Outdoors
Barbecue grill
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
13 floors
Banquet hall
Built in 2013
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Individual decor
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night
Property payment types
Important information
Optional extras
Rollaway bed fee: BRL 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Property is also known as
Royal Ocean Palace Hotel Macae
Royal Ocean Palace Hotel
Royal Ocean Palace Macae
Royal Ocean Palace
Royal Urban Macaé Hotel Hotel
Royal Urban Macaé Hotel Macaé
Royal Urban Macaé Hotel Hotel Macaé
Royal Urban Macaé Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unbelievable bad service. From check-in to have someone hitting my door very strongly and opened it at 8 AM. I was sleeping naked. They banged very strongly and never allowed any time to respond before opening the door. I pushed it back and locked it. It was an awful way for someone to wake me up. I had trouble sleeping and meetings with Asia and needed to drive long hours. I couldn't fall asleep again. It was unsafe for me to drive. I had to make so many stops for coffee and washing my face. Endless day. The hotel should really invest on training the staff to avoid such episodes from ever happening again.
Victor
Stayed 1 night in Jan 2025
Verified review
8/10 Good
Perla
Jun 21, 2026
Liked: Cleanliness, staff & service
O quarto que fiquei o colchão tinha vala, desconfortável, travesseiro muitos finos e pior foi o blackout que eram divididos e entraram luz por não se juntarem. A luz de fora e do sol deixa o quarto claro dificultando dormir..A luz de dentro do box não funcionava.
Agendei horário da limpeza e não foi cumprido tendo que esperar.
O café da manhã é bom mais se for depois das 9 h não há reposição, faltando coisas simples como suco e leite.
Estadia bem insatisfatória, com excessão do café da manhã que era ótimo, no demais não foi boa experiência. O controle do ar nao funcionava, se tratava de controle universal que não estava conectando com o ar, o hotel não fornece ponto de água potável conforme Lei Estadual nº 3.194/1999. Todas a solicitações os funcionários saiam com respostas que não resolviam, ex estou sozinho na recepção e não posso resolver agora, amanhã acionaremos a equipe de manutenção, e assim passamos a noite sem ar.
Pontos positivos: estrutura de lazer do hotel muito boa, academia simples mas funcional e café da manhã muito bom.
Pontos negativos: Ar condicionado de janela no quarto em pessimo estado e ralo do box entupido.
Gostei bastante do hotel. Quartos bons, limpos, roupa de cama limpas e cheirosa. Bom café da manhã.
O que não me agradou foi a tv que não era smartv. Mas é um ótimo custo benefício!
Café da manhã bem servido e de boa qualidade.
O quarto apesar de muito pequeno tinha uma boa cama.
Não tem cabide para colocar camisa social
Estacionamento é desproporcional ao tamanho do hotel e total de quartos.
Pedi Nota Fiscal ficaram de enviar por e-mail e não recebi, complicando minha prestação de contas.
Reservei o quarto luxo com hidromassagem, ao chegar na propriedade fui informado que não havia mais quarto na categoria que reservei, me colocaram em um quarto inferior, quarto pequeno e apertado que haviam marcas de mofo na parede, havia apenas uma toalha e não havia cobertor. Tudo teve que ser solicitado, cobertor foi dado apenas um cobertor e fino o que para um dia frio como estava não foi suficiente.
Fomos bem recebidos no hotel. Nosso quarto estava bem arrumado, mas não tinha toalhas para banho de todos os hospedes, nem toalha de rosto. As instalações eram bem novas com exceção da Tv que só pegava canais abertos. Tivemos um problema de vazamento na pia do banheiro, que foi solucionado pela manutenção. O que achei legal foi a reforma da área de lazer, aumentando a quantidade de mesas de sinucas e de totó, colocaram também um play 5 que pode ser usado sem custos por duas horas
Valeu o custo benefício, mas eles poderiam se preocupar com alguns detalhes que custam pouco e que fez com que a nossa experiência não fosse tão boa. A principal foi somente um travesseiro para cada um, pedimos outro, porque dormimos com dois travesseiros e disseram que não tinha. Fiquei com dores no pescoço por causa desse detalhe. Outro detalhe é não ter secador de cabelo. A ducha higiênica não tem, ítem essencial na vida de um ser humano... Rsss. São detalhes baratos e que fazer a diferença. Quanto a acomodação foi, ok. Funcionários ótimos. Bem localizado. Café da manhã, poderiam estender até às 11 horas, que está viajando para descansar, café terminando às 10 horas é muito cedo. De resto é tudo muito bom.