A stay at Royal Urban Macaé Hotel places you in the heart of Macaé, within a 15-minute walk of Imbetiba Beach and Campista Beach. .This hotel is 0.7 mi (1.2 km) from Macae City Park and 0.9 mi (1.4 km) from Municipal Theather.
What's nearby
Campista Beach - 5 min walk - 0.3 miles
Imbetiba Beach - 8 min walk - 0.5 miles
Macae City Park - 13 min walk - 0.7 miles
Imbetiba Point Lighthouse - 13 min walk - 0.7 miles
Fort Marechal Hermes - 4 min drive - 1.4 miles
Getting around
Macae (MEA) - 17 min drive
Restaurants
Churrasquinho do Chico - 11 min walk
Padaria do Português - 13 min walk
Habib's - 11 min walk
Subway - 13 min walk
Trem De Minas - 11 min walk
About this property
Royal Urban Macaé Hotel
Royal Urban Macaé Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Make yourself at home in one of the 182 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 5 AM and 10 AM. A complimentary manager's reception is offered each day.
Royal Urban Macaé Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 5:00 AM to 10:00 AM
A bar/lounge
A restaurant
Free daily manager's reception
Things to do
2 outdoor pools
24-hour gym
Sauna
Steam room
Family friendly
2 outdoor pools
Laundry facilities
Separate bedroom
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
24-hour business center
Meeting rooms
Outdoors
Barbecue grill
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
13 floors
Banquet hall
Built in 2013
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Individual decor
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night
Property payment types
Important information
Optional extras
Rollaway bed fee: BRL 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Property is also known as
Royal Ocean Palace Hotel Macae
Royal Ocean Palace Hotel
Royal Ocean Palace Macae
Royal Ocean Palace
Royal Urban Macaé Hotel Hotel
Royal Urban Macaé Hotel Macaé
Royal Urban Macaé Hotel Hotel Macaé
Royal Urban Macaé Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unbelievable bad service. From check-in to have someone hitting my door very strongly and opened it at 8 AM. I was sleeping naked. They banged very strongly and never allowed any time to respond before opening the door. I pushed it back and locked it. It was an awful way for someone to wake me up. I had trouble sleeping and meetings with Asia and needed to drive long hours. I couldn't fall asleep again. It was unsafe for me to drive. I had to make so many stops for coffee and washing my face. Endless day. The hotel should really invest on training the staff to avoid such episodes from ever happening again.
Fiquei no quarto 412 e o Ar condicionado não gelava. Wifi não funcionava. Jantar pedi um escalope de alcatra e a carne veio pelancuda. Enfim, pelo menos foi só para pernoitar.
FILIPE
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Marcio Salles
Feb 24, 2026
Disliked: Staff & service
Pessoal do atendimento deixou de me atender duas vezes, uma, quando pedi para ligar a sauna e me pediram para aguardar. Acabei por desistir após meia hora de espera.
A segunda, quando desci à recepção para saber como faria para passar uma camisa. Me disseram que aguardasse, pois alguém me levaria um ferro de passar roupa no quarto, o que não ocorreu.
O pior entretanto foi dormir quatro noites perturbado pelo ar condicionado do apto vizinho, cuja exaustora envelhecida e enferrujada, instalada na varanda, produzia um ruído infernal, mais parecendo uma turbina de avião.
O ar do quarto era da mesma forma barulhento.
O café da manhã pode melhorar, bastando copiar dos outros hotéis de mesmo nível.
Marcio Salles
Stayed 3 nights in Feb 2026
Verified
4/10 Poor
Gabriella
Feb 23, 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
A única coisa boa no hotel foi o café da manhã.
No quarto tudo tinha vazamento, inclusive colocaram um balde para o ar condicionado, no banheiro também tinha muito vazamentos. A piscina nunca era limpa, inclusive nem consegui entrar, não tinha um chuveirão também próximo da piscina, uma pena, pois a localização é muito boa. O Hotel tinha tudo para ser magnífico.
Gabriella
Stayed 3 nights in Feb 2026
Verified
4/10 Poor
Lucas
Feb 23, 2026
Então, tivemos alguns problemas
Lucas
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Erik
Feb 23, 2026
Liked: Cleanliness, staff & service, amenities
Ótima
Erik
Stayed 1 night in Jan 2026
Verified
8/10 Good
Alexsandro
Feb 21, 2026
Liked: Cleanliness, amenities
Já é a terceira vez que fico no hotel, sempre fiquei em quartos novos, dessa vez nos colocaram em um quarto velho, com um ar condicionado manual e bem barulhento, uma Tv bem velha e a internet não estava funcionando direito. Mas o café como sempre maravilhoso.
Alexsandro
Stayed 1 night in Feb 2026
Verified
8/10 Good
MARCOS ANTONIO
Feb 18, 2026
Liked: Cleanliness, staff & service, amenities
Hotel com boa estrutura, café da manhã muito bom, bom quarto com boas camas, duas pequenas piscinas.
MARCOS ANTONIO
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Mariene
Feb 16, 2026
Liked: Cleanliness, staff & service, amenities
Equipe
Mariene
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
Napoleao
Feb 15, 2026
Liked: Cleanliness, amenities
Ar condicionado não gelava
Napoleao
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
Daniel
Feb 13, 2026
Liked: Cleanliness
O ar condicionado de janela não estava funcionando, só estava ventilando, e a geladeira ligada estava descongelada (nossa comida iria estragar), o quarto de casal só tinha uma toalha. O técnico foi analisar o ar e pediu para esperar gelar, esperei 1h e o quarto extremamente quente. Solicitei a mudança de quarto, um recepcionista (que nem estava nos atendendo) quis discutir que na reserva não garante ar condicionado split, extremamente grosso, zero educação! Pagamos caro para ter conforto, se é para passar calor deveriam colocar para os hóspedes levarem o ventilador de casa.
Outros dois atendentes (uma senhora e um homem) foram bem atenciosos em resolver a demanda. Nos trocaram de quarto, onde o ar e a geladeira estavam funcionando.
Daniel
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Lorena
Feb 7, 2026
Liked: Cleanliness, amenities
O hotel é novo, porém alguns quartos ainda possuem ar-condicionado de janela que NÃO FUNCIONA! Alguns funcionários são extremamente difíceis de negociar, o cliente paga caro e tem que ficar implorando para trocar de quarto. Mandam a manutenção olhar, não conseguem ajustar (pois não está funcionando) e é uma grande burocracia para troca. É absurdo pagar caro para ficar no calor!!
Lorena
Stayed 1 night in Jan 2026
Verified
8/10 Good
Carol
Jan 22, 2026
Liked: Staff & service, amenities
Adoro o hotel, 6x
Em vista dos da região o melhor, silencioso e bom para descanso em dias de trabalho.
Pontos a melhorar: Tv smart nos quartos e limpeza
Carol
Stayed 1 night in Oct 2025
Verified
2/10 Terrible
Jessica
Jan 21, 2026
Disliked: Cleanliness, staff & service, amenities
Ar condicionado com barrulho e quarto com cheiro de mofo sem suporte da equipe
Local tranquilo, bom café da manhã, quarto legal.
Só senti falta da tv ser smart, mas como foi apenas 1 dia deu pra superar rs
Edjair
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Miguel S
Jan 9, 2026
Liked: Cleanliness, staff & service, amenities
Quarto bom, closet na medida certa, chuveiro com pressão e uma linda vista para o mar. O atendimento continua excelente e as instalações do hotel melhoraram muito desde a última vez que nos hospedamos, o restaurante em que é servido o café da manhã ganhou uma repaginada, o salão de jogos e o rooftop também foram melhor equipados, estão de parabéns!