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Aparthotel

Résidence Les Balcons de l'Yse

Property class: 3

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Photo gallery for Résidence Les Balcons de l'Yse

A stone building with a sloped roof, overlooking a valley with a town and mountains.
A wooden staircase leading to a balcony with a view, a dining area with chairs and a table, and a cozy seating area with cushions.
A cozy room with a stone wall, wooden ceiling beams, a leather sofa, a wooden table, and a fireplace.
A wooden deck with white railings and lounge chairs, overlooking a mountainous landscape.
An indoor swimming pool with clear glass walls, a tiled floor, and a ceiling with recessed lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym

Explore the area

View in a map
2 Route des Astes, Luz-Saint-Sauveur, Hautes-Pyrénées, 65120
  • Place, Col du Tourmalet
    ‪11 min walk‬
  • Place, Templar Church of Luz-Saint-Sauveur
    ‪12 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪37 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪51 min drive‬

Room options

View all photos for Chalet Duplex T4, 3 bedroom

A dining area with a white table and chairs, a lamp, and a wooden staircase.

Chalet Duplex T4, 3 bedroom

  • 721 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Duplex T4, 3 bedrooms

A bedroom with a bed, bedside lamps, and a window.

Duplex T4, 3 bedrooms

  • 700 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Classic Studio

A bedroom with a large bed, a flat-screen TV mounted on the wall, and a kitchenette with a microwave and a dishwasher.

Classic Studio

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment T2, 1 bedroom

A compact kitchen with a sink, microwave, and wooden cabinets. There is a dining area with a table and chairs, and a view of a balcony through a glass door.

Apartment T2, 1 bedroom

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment Deluxe T2, 1 bedroom

A balcony with a stone wall, a dining area with a table and chairs, and a view of a green landscape.

Apartment Deluxe T2, 1 bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Comfort Apartment, 1 Bedroom

A bedroom with a large bed, a wooden headboard, two bedside lamps, a window with curtains, and a small shelf.

Comfort Apartment, 1 Bedroom

  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

A modern kitchen with a wooden dining table and chairs, a built-in microwave, and a TV mounted on the wall.

Premium Apartment

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

A room with a bunk bed, a single bed, and a nightstand with a lamp.

Standard Apartment

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Superior Studio

A balcony with a view of mountains, a bed, a TV, and a lamp.

Superior Studio

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

A bedroom with a skylight, wooden flooring, and a white bed.

Deluxe Apartment

  • 657 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 3 Twin Beds

View all photos for Superior Apartment

A bedroom with a bed, a nightstand, a desk, and a window with curtains.

Superior Apartment

  • 657 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

A compact kitchen with wooden cabinets, a microwave, and a coffee maker. There is a dining area with a white table and chairs.

Classic Apartment

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

A modern living room with a wooden dining table, black chairs, a beige sofa, and a large window with a view of trees.

Comfort Apartment

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

A modern kitchen with white cabinets, a microwave, and a dishwasher. There is a dining area with a wooden table and black chairs. A television is mounted on the wall above the table.

Family Apartment

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Luz-Saint-Sauveur

Located in Luz-Saint-Sauveur, Résidence Les Balcons de l'Yse is in the mountains, within a 15-minute walk of Col du Tourmalet and Templar Church of Luz-Saint-Sauveur. .This aparthotel is 5.2 mi (8.4 km) from Bareges Ski and 7 mi (11.3 km) from Tournaboup Ski Lift.
View more Aparthotels in Luz-Saint-SauveurOpens in a new window

What's nearby

  • Col du Tourmalet - 11 min walk - 0.6 miles
  • Templar Church of Luz-Saint-Sauveur - 12 min walk - 0.7 miles
  • Basilica of Our Lady of the Rosary - 37 min drive - 22.0 miles
  • Massabielle Grotto - 38 min drive - 22.2 miles
  • Sanctuary of Our Lady of Lourdes - 38 min drive - 22.2 miles

Getting around

  • Lourdes Station - 28 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 51 min drive

Restaurants

  • ‪La Taverne Café - ‬13 min walk
  • ‪BrewPub - ‬11 min walk
  • ‪Brasserie De Bigorre Cauterets - ‬23 min drive
  • ‪Mökki - ‬26 min drive
  • ‪Café le Paris - ‬23 min drive

About this property

Résidence Les Balcons de l'Yse

Résidence Les Balcons de l'Yse offers 60 accommodations. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Housekeeping is offered on request and irons/ironing boards can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. 80-cm flat-screen televisions can provide entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on request.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and a television in a common area.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Ski

  • Ski passes

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • Towels provided

Living spaces

  • Living room

Entertainment

  • 80-cm flat-screen TV
  • Piano
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 9 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • In the mountains

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 60 units
  • Housekeeping (on request)
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 9 for check-in between 8:00 PM and 9:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during March, April, May, October, and November:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.
  • Cleaning fee: EUR 60 per accommodation, per stay
  • Administrative fee: EUR 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee: EUR 9 for check-in between 8:00 PM and 9:00 AM
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 4:00 PM to 8:00 PM

Property is also known as

Résidence Balcons l'Yse Aparthotel Luz-Saint-Sauveur
Résidence Balcons l'Yse Aparthotel
Résidence Balcons l'Yse Luz-Saint-Sauveur
Résidence Balcons l'Yse
Residence Les Balcons De L'yse
Résidence Les Balcons de l'Yse Aparthotel
Résidence Les Balcons de l'Yse Luz-Saint-Sauveur
Résidence Les Balcons de l'Yse Aparthotel Luz-Saint-Sauveur

Résidence Les Balcons de l'Yse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 90 reviews
Rating 8 - Good. 34 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great views. Comfortable stay.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Rooms with great views and bike storage. Very nice place. Reception most helpful.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly located between key stations. Afoordable price.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

sublime service and picturesque

Staff mathieu and alice were absolutely fantastic and were excellent support and advocates. it's a stroll to the village; plenty space parking. great wifi and the rooms just right size with great doonas/quilts. and hikes and walks within walking distance
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amenities and staff were fantastic and the flat lovely and well-equipped. The view from the terrace was great! Given that it was on the more expensive side it would be nice if cleaning could be included in the price, though we understand it is not in usual to have to clean apartments prior to checkout in this area.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Room comfort, communication
Super personnel
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Accueil sympathique piscine agréable même si on aurait souhaité des créneaux d'ouverture plus larges .
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El apartamento era muy cómodo, estaba limpio y bien mantenido. Buenas vistas al bosque una terraza muy cómoda. Está a las afueras del pueblo pero se puede llegar al centro caminando en 10 min. Muy recomendable
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Bonjour, Le logement n’était pas réellement propre à notre arrivée… De la poussière, des cheveux, un peu de terre… Un seul rouleau de papier toilette dans un appartement pour huit. Un four micro-ondes minuscule. Pas d’éponge, pas de produits vaisselle… Une seule tablette lave-vaisselle.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Bien
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Tres bien manque un peu d équipements ustensils cuisine.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Un très bel accueil de la jeune fille de la réception. Encore merci à elle En revanche un fort décalage entre la vue de la chambre, ou devrais je dire l’absence de vue et les photos lors de la réservation. Nous nous attendions à la vue présentée sur le site (chaîne des Pyrénées). Or notre chambre était au moins 1…..derrière le bâtiment, avec vue sur la terrasse des voisins. Il aurait été préférable d’annoncer directement qu’il y avait cette éventualité lors de la réservation.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Bel établissement

Très bon établissement, par contre une voiture ou un vélo sont nécessaires car un peu au dessus de la ville. Belle piscine, 1 ou 2 transats en plus serait appréciable.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Agréable

Séjour agréable. Petit studio idéal pour deux
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nickel

Ras personne qui gère les lieux, à l'ecoute,attentif et réactif
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appartement spacieux et confortable. Vue magnifique sur le village de Luz. Petit bémol sur la salle de bain : peinture et joints à rafraichir, pas de WC séparé (alors qu'il y aurait la place), un toute petite vasque sans miroir ni étagère pour poser les affaires.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Appartement agréable, propre avec un balcon et sa vue sur les montagnes. Le petit plus , l' accès à une piscine intérieure, une salle de sport et un billard. Le personnel est agréable et est à notre ecoute. Nous recommandons.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Communication
Nous avons été très surpris dès notre arrivée car nous pensions bénéficier des services d’un hôtel (comme indiqué sur la fiche Google) mais il n’en est rien! pas de petits déjeuner, pas de restauration, il faut faire son ménage, faire les lits et le strict minimum ( produit vaisselle, éponge,..) à dû être réclamé sinon rien. Le prix est beaucoup trop élevé pour le service rendu! Surtout que des frais de gestion supplémentaires vous sont demandés sur place, la prestation ne vaut absolument pas le prix. Le seul point positif est l’endroit plutôt agréable et la vue. Pour le reste, passez votre chemin.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
Manque de place de parking, pas de four dans l’appartement
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Séjour en familles

Week-end à 8 (2 couples avec 4 enfants), l’appartement était propre, avec un grand balcon et une très jolie vue. Très bien adapté pour 2 familles avec ses 2 salles de bain. La piscine et le sauna sont très appréciables après une journée sur les pistes. Très satisfait
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien situé
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tuvimos un problema en la habitación asignadas sin dudar nos realojaron en un apartamento superior, con más plazas y servicios sin cargo alguno. Muy agradecidos por la decisión y atención del encargado o propietario . Si se da la ocasión volveremos sin duda. Gracias .
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Communication

Belle vue

L’appartement n’était pas nettoyé (sol sale, toile d’araignée) La literie n’était pas confortable matelas plus sur matelas (beaucoup trop mous)
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
séjour très agréable, logement propre et bien équipé, parking, piscine de bonne taille avec vue sur la montagne
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Parfait

Parfait
Stayed 2 nights in Mar 2023