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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
$72
$60 nightly
$72 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(71 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(23 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

8.2 out of 10
Very good
(58 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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4.3 out of 5, Excellent, 321 reviews
$70 nightly
The price is $84
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Luton

A stay at Thistle Express London Luton places you in the heart of Luton, steps from Luton Mall and Cineworld Luton. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 0.7 mi (1.1 km) from University of Bedfordshire.

What's nearby

  • Luton Mall - 1 min walk - 0.1 miles
  • Cineworld Luton - 2 min walk - 0.1 miles
  • University of Bedfordshire - 6 min walk - 0.4 miles
  • Grosvenor Casinos - 8 min walk - 0.5 miles
  • Kenilworth Road Stadium - 14 min walk - 0.7 miles

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Punjab Restaurant & Bar - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Great Northern - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 545 out of 1309 reviews
Rating 8 - Good. 388 out of 1309 reviews
Rating 6 - Okay. 194 out of 1309 reviews
Rating 4 - Poor. 76 out of 1309 reviews
Rating 2 - Terrible. 106 out of 1309 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Located at the Heart of Luton City Centre. - The hotel is very close to Luton Point Shopping Centre. Just two mins walk outside the hotel. - Cheap price with inclusive breakfast. Paid 63 pounds for 1 night for 3 people during off peak season. - Clean. Lots of towels to use. - With 24 hours free access to tea and coffee machine next to the reception. - Room windows can be open for fresh air. Cons: - Just some parts of facilities need renovating. - Even though you book for the hotel. You can’t have a free parking in their parking lot. It costs 15 pounds for 24 hours parking. Expensive than other nearby car parks.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Room was dirty rude staff verry noisy all night
Stayed 1 night in Oct 2025

10/10 Excellent

Kristian

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good as usual
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort
…
Stayed 1 night in Oct 2025

8/10 Good

Baldeesh

Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's Luton Town Centre....

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buffet good
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Stayed 1 night in Oct 2025

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities

Definitely wouldn’t stay here again.

Firstly the hotel is difficult to find. Being on foot and walking around Luton town centre on a Saturday night in the dark alone was not ideal. Eventually found it after calling reception and walking over a big ramp. Poor service and poor standards from arrival. I was put on the top floor despite my poor mobility. I got to my room to find the tv did not work. It could not be fixed so ended up watching my own iPad all evening. Luckily the WiFi connection is good. Dirty shower and really poor standard of decoration in what is a very small room, so you notice things more. Heating was on when it absolutely did not need to be, so had to have window open all night which meant wind whistling and keeping me awake. Didn’t sleep well. Couldn’t try breakfast as I was nil by mouth as I had an operation the day after my stay - was feeling very alone and vulnerable having travelled all day, so to end up at a rubbish hotel was incredibly disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location

Clean rooms, friendly staff, good Wi-Fi. Stayed overnight.
Stayed 1 night in Oct 2025

2/10 Terrible

Adrienne

Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
V good no problems
Stayed 3 nights in Oct 2025

8/10 Good

Dee

Stayed 1 night in Oct 2025

6/10 Okay

Tim

Liked: Staff & service
Disliked: Room comfort
Bit of an old unit best accessed from the shopping centre. It does a job for the price and the staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

KP Love, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience.
Stayed 1 night in Sep 2025

4/10 Poor

Aly

Breakfast was ok but it is a cashless hotel so better be prepared
Stayed 1 night in Sep 2025

8/10 Good

Pradip

Stayed 1 night in Sep 2025

6/10 Okay

Adi

Liked: Staff & service, amenities, property conditions & facilities
There was rubish under the bed otherwise was perfect for a short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kinga

Stayed 1 night in Jun 2025