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Hotel Delfino

Property class: 3.5

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Photo gallery for Hotel Delfino

Seasonal outdoor pool, pool umbrellas, sun loungers
Junior Suite, Partial Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
$156
$140 nightly
$156 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
Via Casserinetta 6, Lugano, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪10 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪11 min walk‬
  • Place, Via Nassa
    ‪11 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Double Room, Balcony, Lake View

Terrace/patio

Panoramic Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Partial Lake View

Junior Suite, Partial Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Partial Lake View

7.0 out of 10
Good
(6 reviews)
  • Partial lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Delfino Suite

Terrace/patio

Delfino Suite

  • 495 sq ft
  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Lugano

With a stay at Hotel Delfino, you'll be centrally located in Lugano, within a 10-minute drive of Lake Lugano and Gabriele and Anna Braglia Foundation. .This golf hotel is 0.4 mi (0.7 km) from Art Museum Lugano and 0.5 mi (0.8 km) from Museo delle Culture.

What's nearby

  • MASILugano Museum of Art of Italian Switzerland - 10 min walk - 0.5 miles
  • Santa Maria degli Angeli - 11 min walk - 0.6 miles
  • LAC Lugano Arte e Cultura - 11 min walk - 0.6 miles
  • Via Nassa - 11 min walk - 0.6 miles
  • Piazza della Riforma - 18 min walk - 1.0 mile

Getting around

  • Lugano-Paradiso - 11 min walk
  • Lugano Funicular Station - 19 min walk
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪GourmetBar - ‬7 min walk
  • ‪Snack Ok Bar - ‬3 min walk
  • ‪Breakfast Lounge at Hotel Splendide Royal - ‬6 min walk
  • ‪Addis - ‬9 min walk

About this property

Hotel Delfino

Hotel Delfino offers 50 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Regional cuisine at Restaurant Delfino, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Restaurant Delfino - This poolside restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (CHF 18 per day)
  • Extended parking on site (CHF 18 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of CHF 32
  • Snack bar/deli

Restaurants on site

  • Restaurant Delfino

Things to do

  • 18-hole adjacent golf course
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1972
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 50.0 per night
  • Hosted evening meal: CHF 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2286

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Delfino Lugano
Hotel Delfino Lugano
Delfino Hotel Lugano
Hotel Delfino Hotel
Hotel Delfino Lugano
Hotel Delfino Hotel Lugano

Hotel Delfino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 405 reviews
Rating 8 - Good. 181 out of 405 reviews
Rating 6 - Okay. 40 out of 405 reviews
Rating 4 - Poor. 14 out of 405 reviews
Rating 2 - Terrible. 6 out of 405 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Laurel

Liked: Cleanliness, room comfort
Its an alright hotel, it's a bit outdated, and the room was fine but nothing special. The listing also says it's in the center of town, and it is about a twenty-minute walk or a mile from Paradiso.
Stayed 1 night in Jan 2026

4/10 Poor

Greg

Traveled with partner
Disliked: Cleanliness, staff & service
The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy
peeling wall paper
peeling wallpaper
What is this?
Stayed 2 nights in Sep 2025

8/10 Good

Joanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and dining room except tables weren’t cleared promptly
Stayed 2 nights in Sep 2025

6/10 Okay

Liliya

Traveled with partner
Liked: Cleanliness, staff & service
I think it's the best value for money in Lugano, trains nearbyby are frequent but quieter than US. Bed was hard and I would suggest bringing your own pillow. Staff were ecellent and friendly and the breakfast was limited but fairly priced. It's a difficult uphill, upstair walk from the lake so be in shape.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyriaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, convenient property very walkable/busable to both Lugano center and Paradiso.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Timeless summer spot

Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy A, Brunswick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
Stayed 1 night in Jun 2025

10/10 Excellent

Whitney, Richmond

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.
Stayed 3 nights in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!
Stayed 4 nights in May 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.
Stayed 1 night in May 2025

10/10 Excellent

Genma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.
Stayed 3 nights in Nov 2024

4/10 Poor

Ashley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very dated decor and basic furnishings. Room was cramped and the walls were very thin. Had a room with a connecting door and could hear everything in the adjoining room. Difficult to get a good night’s sleep and do any work in the morning. Location is okay but not particularly scenic for Lugano. Staff at reception were very friendly and welcoming. Lugano is expensive but at over 200 CHF a night this felt very overpriced.
Stayed 2 nights in Oct 2024

8/10 Good

Juelf

Liked: Cleanliness, staff & service, property conditions & facilities

very pleasant, access a little obscure by car

Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Great breakfast and hotel!
Stayed 5 nights in Sep 2024

6/10 Okay

Lingadahalli

Good place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Farzana

Except for no fan in the junior suite section, all was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a pool. Bus stop within 1 block. Easy walk to lakeside promenade.
Stayed 2 nights in Aug 2024

8/10 Good

william, Harvey Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey, Lake Oswego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Vitaliy

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and needs to be updated
Stayed 1 night in Jul 2024

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Attention le prix du stationnement et le petit-déjeuné n’est pas inclus dans le prix, sinon superbe hôtel et bon service, les gens à l’accueil sont agréables
Stayed 1 night in Jul 2024