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Renaissance Lucerne Hotel

5.0 star property

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Photo gallery for Renaissance Lucerne Hotel

Exterior
View from property
Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk
Lounge
Lunch and dinner served, Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
$328
$309 nightly
$328 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
Pilatusstrasse 15, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Twin Beds, Non Smoking

32-inch flat-screen TV with satellite channels, TV

Studio Suite, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Junior Suite, 2 Twin Beds, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 2 Twin Beds, Non Smoking

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Lucerne

With a stay at Renaissance Lucerne Hotel, you'll be centrally located in Lucerne, steps from Chapel Bridge and within a 5-minute walk of KKL Lucerne. .This luxury hotel is 0.9 mi (1.5 km) from Lion Monument and 1 mi (1.6 km) from Lucerne Town Hall.

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 5 min walk - 0.3 miles
  • Lion Monument - 14 min walk - 0.8 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Thai Garden - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Penthouse - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Renaissance Lucerne Hotel

Renaissance Lucerne Hotel offers 87 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Mexican cuisine at Pacifico - South American, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Pacifico - South American - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Boca Grande Bar & Lounge - This bar specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boca Grande Bar & Lounge
  • Pacifico - South American

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Cribs (infant beds) are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Renaissance Lucerne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 517 reviews
Rating 8 - Good. 164 out of 517 reviews
Rating 6 - Okay. 44 out of 517 reviews
Rating 4 - Poor. 17 out of 517 reviews
Rating 2 - Terrible. 10 out of 517 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

keunmo

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Stayed 1 night in Jan 2026

10/10 Excellent

Treeza

Stayed 3 nights in Dec 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service
Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

VICTOR, KISSIMMEE

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Gurpreet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Apr 2025

6/10 Okay

Dora

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

VIKASH

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

King bed booked but queen bed joint was given

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Afsaneh

We really enjoyed it.
Stayed 2 nights in Dec 2024

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Stayed 4 nights in Sep 2024

8/10 Good

Minaj

Liked: Cleanliness, amenities
The hotel was in a good location. It was overpriced for what the hotel offered.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Darcey M

Stayed 1 night in Jul 2024