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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Triple Room, City View
Room with view
269 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Triple Room, River View
269 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double Room Single Use, City View
Room with view
1 Queen Bed
Room sleeps 1 guest
Select dates to see price
Double Room, City View (Queenroom)
Room with view
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite with Sofa Bed
334 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Double or Twin Room, City View
Room with view
269 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Hot Tub, River View (with Balcony)
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double or Twin Room, River View
215 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Romantic Suite, 1 King Bed, Balcony, River View
431 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, River View
334 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, River View
1 Queen Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Luxury Lucerne hotel in Old Town Lucerne with 24-hour business center

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Laundry facilities
Smoke-free property

A stay at Hotel Des Balances places you in the heart of Lucerne, steps from Lucerne Town Hall and Rosengart Collection. This 4-star hotel is 15.8 mi (25.4 km) from Burgenstock and 0.1 mi (0.1 km) from Mill Bridge.

Make yourself at home in one of the 56 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 1970 square feet (183 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1970 square feet (183 square meters) include conference space. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hotel Des Balances is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 183
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 1970
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 56
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • iPod docking station
  • Heating
  • Bedsheets provided
  • Number of bathrooms - 1
  • Electrical adapters/chargers

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

One child stays free

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Staffed front desk

Smoke detector

Masks are compulsory at the property for guests without full COVID-19 vaccination

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must be of specific type(s): Antigen

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Minimum age for negative COVID-19 test result requirement: 18

Minimum age for proof of COVID-19 vaccination requirement: 18

COVID-19 vaccine must have been received a minimum number of days before check-in: 15

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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