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Palazzo Alexander Hotel

4.0 star property

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Photo gallery for Palazzo Alexander Hotel

Junior Suite Tosca with balcony | Balcony view
Junior Suite Tosca with balcony | Bathroom | Shower, free toiletries, hair dryer, bidet
Lounge
Breakfast meal
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
  • Room service
The current price is $219
$189 nightly
$219 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Via Santa Giustina 48, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪5 min walk‬
  • Place, Palazzo Pfanner
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪37 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down comforters, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, individually furnished

Standard Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Down comforters, minibar, in-room safe, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Similar properties

Front of property
San Luca Palace Hotel
Lucca Historical Center
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 453 reviews
$125 nightly
The price is $148
Jun 21 - Jun 22
Total with taxes and fees
San Luca Palace Hotel

About the neighborhood

Lucca

A stay at Palazzo Alexander Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Palazzo Mansi National Museum. .This golf hotel is 12.3 mi (19.7 km) from Leaning Tower and 13 mi (20.9 km) from Arno River.

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 5 min walk - 0.3 miles
  • Palazzo Pfanner - 5 min walk - 0.3 miles
  • Piazza dell'Anfiteatro - 8 min walk - 0.5 miles
  • Lucca Roman Amphitheatre - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 15 min walk
  • Florence Airport, Peretola (FLR) - 57 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬3 min walk
  • ‪Caffè Manon Lescaut - ‬4 min walk
  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪pizzeria itaco - ‬2 min walk

About this property

Palazzo Alexander Hotel

Palazzo Alexander Hotel offers 12 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 50-inch Smart televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1100
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Palazzo Alexander Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 550 out of 764 reviews
Rating 8 - Good. 177 out of 764 reviews
Rating 6 - Okay. 28 out of 764 reviews
Rating 4 - Poor. 6 out of 764 reviews
Rating 2 - Terrible. 3 out of 764 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a quiet location. Staff were very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

gareth

Liked: Cleanliness, property conditions & facilities
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Front of hotel
Rooms are named not numbered
Front of hotel
Breakfast menu
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alytheia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, close to everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, friendly and warm service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and lovely host
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mozhgan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities
Incredibly kind staff!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned and hands on, Their hospitality was fantastic. A great place to stay!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Always love staying at this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Huana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Corydon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly and helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in all of Lucca

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Joacim David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with excellent service. Delicious breakfast, lovely room with well-functioning air conditioning. Clean and fresh. A hotel that is truly recommended.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nigella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff. Would highly recommend.
Stayed 2 nights in Aug 2024