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Hotel Diana

Property class: 2

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Photo gallery for Hotel Diana

A hotel entrance with two green umbrellas, potted plants, and a wooden entrance mat.
A breakfast buffet with various pastries, fruits, and a decorative rooster.
A plate of pastries dusted with powdered sugar.
A bathroom with a white sink, a mirror, a hairdryer, and a towel rack.
A room with a bed, a window with a metal grid, and a hanging light fixture.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $126
$107 nightly
$126 total
Total with taxes and fees
Sep 16 - Sep 17

Explore the area

View in a map
Via della Dogana 9, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪1 min walk‬
  • Place, Piazza Napoleone
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪29 min drive‬

Room options

View all photos for Triple Room

A hotel room with a large bed, a desk with a chair, a window with curtains, a wall with a floral pattern, and a small table with a vase.

Triple Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Camera Doppia

A room with a green door leading to a bathroom, a bed with a quilted cover, and a wall with a floral pattern.

Camera Doppia

9.4 out of 10
Exceptional
(13 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Camera Doppia in Depandance

A hotel room with a bed, a chair, a television, and a decorative wall piece.

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Camera singola con letto francese in Depandance

A hotel room with a bed, a nightstand with a lamp, a tray with breakfast items, and a painting of a historical building.

Camera singola con letto francese in Depandance

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lucca

Hotel Diana is centrally located in Lucca, a 3-minute walk from Piazza Napoleone and 6 minutes by foot from Guinigi Tower. .This hotel is 0.8 mi (1.3 km) from Piazza dell'Anfiteatro and 1.5 mi (2.4 km) from Puccini Museum.

What's nearby

  • Walls of Lucca - 1 min walk - 0.1 miles
  • Cathedral of St Martin - 2 min walk - 0.1 miles
  • Piazza Napoleone - 3 min walk - 0.2 miles
  • Guinigi Tower - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 7 min walk
  • Galileo Galilei Airport (PSA) - 36 min drive

Restaurants

  • ‪Fuori di Piazza - ‬3 min walk
  • ‪Da Ciacco - ‬4 min walk
  • ‪Bar Pasticceria Tessieri - ‬5 min walk
  • ‪Ristorante Caffetteria San Colombano - ‬3 min walk
  • ‪Undici Undici - ‬2 min walk

About this property

Hotel Diana

Hotel Diana offers 9 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. 22-inch LCD televisions come with digital channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 9 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon and a vending machine.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 22 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (roundtrip)
  • Uncovered self parking fee: EUR 22 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 01910090461
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number IT046017A14C6CZ9Q3

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 240 reviews
Rating 8 - Good. 64 out of 240 reviews
Rating 6 - Okay. 23 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aleksander Vikan

Liked: Cleanliness, staff & service, amenities
Great and easy stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel in a great location. Wonderful staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nhuhien

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely city and wonderful hotel. Love it here
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice staff.

Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, nice reception,clean room
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 2 Day Stay in Lucca

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quality for price. Great also the private parking at E20
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lucca

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Nicklas

Liked: Cleanliness, staff & service

One day in Lucca

Everything was close from the hotel, the staf was kindly and professional! Lucca is a very nice town with a complete wall around, at the evening we had a very nice dinner in the middle of the town!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Find near Piazza Napoleone

Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at Hotel Diana. I love it so much. The location is quieter than the more touristy areas and yet so close to everything you need. Cafes, restaurants, a self-serve laundromat, and landmarks are just minutes away. The staff are so nice. Fabrizio even remembered me from last year when I was on another Camino. What a treat to be remembered!! The breakfast which you can include for a modest fee, is worth it. I absolutely love the location and my room is always comfortable. It’s very clean and I appreciate the mid-day tidy of my room. Just around the corner, you can find opera on certain nights of the week. It really is convenient. It’s about a 10 minute walk from the train station and super easy to find. I can’t say enough lovely things about Hotel Diana.
Stayed 2 nights in Jun 2026