With a stay at Tru by Hilton Lubbock Southwest in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and Water Rampage. .This hotel is 1.4 mi (2.3 km) from Ballet Lubbock and 2.4 mi (3.8 km) from West End Center.
What's nearby
Water Rampage - 14 min walk - 0.8 miles
Ballet Lubbock - 19 min walk - 1.0 mile
University Medical Center - 8 min drive - 7.5 miles
Texas Tech University - 8 min drive - 7.2 miles
Buddy Holly Center - 11 min drive - 10.7 miles
Getting around
Preston Smith Intl. Airport (LBB) - 17 min drive
Restaurants
Starbucks - 19 min walk
McDonald's - 19 min walk
Sonic Drive-In - 2 min drive
Sonic Drive-In - 19 min walk
Braum’s - 17 min walk
About this property
Tru by Hilton Lubbock Southwest
Tru by Hilton Lubbock Southwest offers 98 accommodations with safes and hair dryers. 55-inch LCD televisions come with cable channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Lubbock Southwest. A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary on-the-go breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 5.40 per day)
Wheelchair-accessible van parking available
Food and drink
Free on-the-go breakfast available daily
Coffee and tea in common areas
Things to do
Billiards/pool table
Gym
Outdoor pool
Family friendly
Grocery/convenience store
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: USD 5.40 per day
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock
Tru by Hilton Lubbock Southwest Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 536 out of 1000 reviews
10 - Excellent
536
Rating 8 - Good. 230 out of 1000 reviews
8 - Good
230
Rating 6 - Okay. 129 out of 1000 reviews
6 - Okay
129
Rating 4 - Poor. 57 out of 1000 reviews
4 - Poor
57
Rating 2 - Terrible. 48 out of 1000 reviews
2 - Terrible
48
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Marie
Jan 16, 2026
Liked: Cleanliness, staff & service, amenities
Beautiful room. Very clean. Well maintained. Excellent continental breakfast. I would definitely recommend and stay again.
The room was clean, kinda small but clean. The hotel was clean overall. Staff was friendly. They now charge $3.99 per night for parking, that's not really a thing in Lubbock, TX. Hell, there stupid parking pass to hang on your mirror probably cost them half of that...
Did not eat the breakfast.
Room temp was comfortable.
Thomas
Stayed 1 night in Dec 2025
10/10 Excellent
Kevin
Business traveler
Dec 15, 2025
Liked: Cleanliness, staff & service, amenities
No surprises!
Kevin
Stayed 1 night in Dec 2025
10/10 Excellent
Thomas
Business traveler
Dec 13, 2025
Yes
Thomas
Stayed 7 nights in Dec 2025
10/10 Excellent
Paula Ann
Dec 13, 2025
Liked: Cleanliness, staff & service, amenities
Kaden was very nice and check-in was flawless.
Paula Ann
Stayed 1 night in Dec 2025
6/10 Okay
Veronica
Dec 10, 2025
Disliked: Cleanliness
Veronica
Stayed 1 night in Dec 2025
10/10 Excellent
Lane
Dec 9, 2025
Lane
Stayed 1 night in Dec 2025
4/10 Poor
Amy
Traveled with family
Dec 8, 2025
Disliked: Cleanliness, staff & service, amenities
Not sure where to start. Parking was awful. There was hardly any handicap spaces. The ONE that I saw in the front was taken by someone that was NOT handicapped or at least didn’t put up their placard. Most of their handicap parking was in the BACK of the building and you can’t even access the building from the back. Check in was easy and fast almost too fast. Room was small. Guess they’re going for more compact rooms. Bed was hard and the bedding was dirty. The window shade was broken. There was no TV guide in the room. Later found out they were at the front desk. Not sure why I wasn’t told that at check in. Seemed like the clerk at check in wanted to get me checked in and done as fast as possible. There was no soap in my bathroom. The bathroom was big which was nice but the shower door did not close so when I got out of the shower the floor was soaked and this is a HUGE issue in this hotel. Booked another room for my stepmom and the exact same issue in her bathroom. This hotel is a CHEAP version of the Hilton’s I guess. Saturday night I couldn’t find anyone at the front desk to report an issue. There were some kids just playing pool but nobody wonder around. I will NEVER stay in one of these and do NOT RECOMMEND.