MCM Eleganté Hotel & Suites

3.5 star property

Choose dates to view prices

Photo gallery for MCM Eleganté Hotel & Suites

Interior
Lobby sitting area
Interior
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$102
$89 nightly
$102 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(110 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(32 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the neighborhood

Lubbock

A stay at MCM Eleganté Hotel & Suites places you in the heart of Lubbock, within a 5-minute drive of Lubbock Memorial Civic Center and Buddy Holly Center. .This hotel is 1.3 mi (2.1 km) from Jones AT&T Stadium and 1.7 mi (2.8 km) from Texas Tech University.

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.2 miles
  • Blue Light Live - 17 min walk - 0.9 miles
  • Buddy Holly Center - 19 min walk - 1.0 mile
  • Jones AT&T Stadium - 2 min drive - 2.1 miles
  • Texas Tech University - 4 min drive - 1.4 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 293 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by Rustler Cafe for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 671 out of 1194 reviews
Rating 8 - Good. 248 out of 1194 reviews
Rating 6 - Okay. 146 out of 1194 reviews
Rating 4 - Poor. 72 out of 1194 reviews
Rating 2 - Terrible. 57 out of 1194 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

2/10 Terrible

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2025

10/10 Excellent

Talina

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, fresh and delicious breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

MATTHEW

Stayed 1 night in Dec 2025

8/10 Good

Danyelle

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Ethan

Stayed 1 night in Nov 2025

8/10 Good

Terry

Liked: Cleanliness, amenities
Staff was wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

Lance

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nahum

Liked: Cleanliness, amenities
It was clean, quiet and staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Tharine

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Great staff! Breakfast was really good!!
Stayed 1 night in Nov 2025

8/10 Good

Sameer

Stayed 1 night in Nov 2025

6/10 Okay

Sheila

Stayed 1 night in Nov 2025

8/10 Good

Sameer

Stayed 1 night in Nov 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eva is an extremely rude and disrespectful person to be working at a front desk. I called before booking to ensure a crib could be located, the man on the phone when I called on 11/22 around 8am told me very kindly that they do have cribs and to mention it in the notes, and I did so. Eva decided she would give me major attitude when I showed up because I needed said crib and “the newer person may not know where it is” Eva, that’s not anyone’s problem but yours and your worker. I don’t know where the crib is, but you have one so you can go find it if your employees can’t. Train them better, maybe. The rooms were atrociously hot and you can’t turn down the air past 66 for AC. Diabolical. We will never come back, don’t worry Eva you won’t have to get us a crib for around Christmas. The Residence Inn will do us much better.
Stayed 1 night in Nov 2025

2/10 Terrible

Kei, DENVER

Traveled with family and small children
We're told that they can not check-in anyone since all system are down. (its not power outage) I understand there was nothing that hotel staff could've done, but I would still rate this business, because they should have some backup plan for such situations.
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

4/10 Poor

Mari

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Área was unsafe too many homeless around the area. At check in, clerk announced to other male guests standing by, the fact that I was traveling alone with my daughter, our room number and asked for my phone number which she repeated loudly. I also could not sleep on my last night there, due to a woman fighting outside my window
Stayed 2 nights in Nov 2025

8/10 Good

beverly

Stayed 1 night in Nov 2025