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Extended Stay America Suites Lubbock Southwest

2.5 star property

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Photo gallery for Extended Stay America Suites Lubbock Southwest

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free daily on-the-go breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$115
$100 nightly
$115 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
4802 S Loop 289, Lubbock, TX, 79414
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪2 min drive‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Parking included
  • Free WiFi
  • Air conditioning
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About the neighborhood

Lubbock

With a stay at Extended Stay America Suites Lubbock Southwest in Lubbock, you'll be within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 1.3 mi (2.1 km) from Lubbock Premiere Cinema and 2 mi (3.1 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 15 min walk - 0.8 miles
  • Lubbock Premiere Cinema - 2 min drive - 1.2 miles
  • Huneke Park - 3 min drive - 1.9 miles
  • Lubbock War Memorial - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 7.0 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Barnes & Noble Café - ‬16 min walk
  • ‪SONIC Drive-In - ‬16 min walk

About this property

Extended Stay America Suites Lubbock Southwest

Hotel in Lubbock with free parking
Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 92 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 35 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Property is also known as

Extended Stay America Lubbock
Extended Stay America Lubbock Southwest
Extended Stay America Southwest Hotel Lubbock
Extended Stay Lubbock
Lubbock Extended Stay
Extended Stay America Lubbock Southwest Aparthotel
Extended Stay America Lubbock Southwest Hotel
Extend Stay America Lubbock w
Extended Stay America Lubbock Southwest
Extended Stay America Suites Lubbock Southwest Hotel
Extended Stay America Suites Lubbock Southwest Lubbock
Extended Stay America Suites Lubbock Southwest Hotel Lubbock

Extended Stay America Suites Lubbock Southwest Reviews

Reviews

6.0
Rating 10 - Excellent. 97 out of 510 reviews
Rating 8 - Good. 103 out of 510 reviews
Rating 6 - Okay. 91 out of 510 reviews
Rating 4 - Poor. 98 out of 510 reviews
Rating 2 - Terrible. 121 out of 510 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Gisella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst stay ever!!! First day: the toilet was making a really bad noise, I reported and the employee said that he would send somebody to look at it and that did not happend! My husband had to fis it himself. We were close to the machine room (or something like that) because therr was a non stop sound like something turning on and off all night all day!! Then on my last night the AC stopped working and was dripping water! This time a nice employee helped us and gave us a different room
Stayed 4 nights in Oct 2025

6/10 Okay

Adrian

Traveled with family and small children
Disliked: Amenities
AC didn’t work and Heater was loud. Bed was small for a queen.
Stayed 1 night in Oct 2025

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves a -10 review. When we arrived there was a weird smell in the lobby. No luggage cart was available. When we got to the floor of our room the carpet was dirty and not vacuumed. The room itself was absolutely disgusting, old and beat up. The floor clearly hadn’t been mopped in a long time. The fridge was white originally, but covered in filth. The kitchenette area was so old I doubt it would work. The bathroom was abysmal; the toilet seat had urine on it, the bathtub was brown from lack of cleaning and the drain rusted out with no stopper. All of the furniture was old and battered the ac didn’t work. How they could rent it out to anyone is beyond us. We left and immediately found a new hotel and requested immediately refunds. Shame on them for misrepresenting their lodging as habitable.
Stayed 2 nights in Oct 2025

10/10 Excellent

windle

Liked: Cleanliness, amenities, property conditions & facilities
Hello
Stayed 2 nights in Sep 2025

4/10 Poor

Justin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was great, however the rooms are in horrible condition. Dirty and damaged. I stayed here due to the close proximity of my customers site. When I come back in a few months I will stay somewhere else and drive further.
Stayed 2 nights in Oct 2025

4/10 Poor

Beckie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly kitchen not enough bed linens old No coffeepot went to desk and asked for one but they had no coffee.or ice bucket. Breakfast is a joke oatmeal packets no milk or juice has cereal bar and muffin. Hot water in shower did not last very long.i will not stay there again I come to Lubbock often ioud music guest drinking beer outside the back exit door working on cars in parking lot.i don't think owner has a clue how to run a hotel .was not impressed at all.xedinitely not a 100 nte hotel it was old I feel like I am entitled to a refund of at least one nite
Stayed 2 nights in Sep 2025

2/10 Terrible

Kelli

Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Miles

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Price is good but what you receive is terrible.

Good news: The staff was polite & honest. Bad news: There was a strong odor of fried food on the 3rd floor. The first floor had random piles of debris in the hallway from the work being done up front. There was also an unusual smell on the first floor as well. None of the lamps in my hotel room worked along with the lamp near the bed being very dusty. There was a burweed on one of the body towels that scratched my girlfriend while she was drying off. The shower rod was rusty. There was a piece of black tape on the shower head that is barely hanging on along with a strong calcium buildup on it as well. The bathroom sink had a big crack in it. The bathroom sink had blue spots all over it. The dresser that the tv is on top of had various chipped paint spots on it while also being dusty on top. The tv was dusty as well. The recliner chair did not recline at all. I needed to take a bath after having a tough workout but there wasn’t a stopper in the tub. I called the front desk to ask for one & was politely told “we don’t have one”. There was also a spot of mold on the bar in the tub.
Shower bar with mold
Light in the kitchen of the room
Ceiling in the laundry room
Pile of debris in the hallway on the first floor
Stayed 2 nights in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Jun 2025

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in a pinch for the price

We had a reservation error in that hotel.com did not pay for room. 45 minutes on phone with hotel.com support and issue was resolved. Checkin staff was great but non smoking room had a previous smokerin it. We stayed 1 night great price.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Disliked: Amenities
My room was faced towards the West Loop 289. I could hear all the traffic all night. The traffic was so loud. It was hard to sleep very uncomfortable stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Jude

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So the staff here were lovely. The issue I had with the property wasn’t related to them. However, the room didn’t match the photos online. It was grimy and a little dirty inside. It had light switches that didn’t work too and a smelly bathroom. I could handle the room but there were also ton of people vaping outside in the hall and you can smell it in the room or had it blown on you and clearly a few people high on something. Overall, it was fine. I didn’t feel unsafe. But I wouldn’t stay again
Stayed 1 night in Jul 2025

8/10 Good

Glofer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is okay the place, staff,room until our sleep got interrupted because the fire alarm went off at almost 2 am. Was not able to go back to sleep.
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible. Don’t do it.

Terrible, horribly maintained hotel. Bunch of employees drinking beer in the lobby upon check in. Rooms in horrible condition. Old, needs updating, etc. Paint peeling and chipped, toilets old and disgusting, refrigerator old and crappy. TV sits lower than the bed. Will never stay there again and is an embarrassment to the brand.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Excellent servic
Stayed 2 nights in Jun 2025

6/10 Okay

Okwudili Mitchel

Traveled with partner
Disliked: Cleanliness
The front staff was absolutely amazing! Very kind, and friendly- and this was every encounter- not just one person. Every single staff member who assisted us was nice. I wasn't a fan of the room as it felt a little "damp" and very outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
The tv in my room went out for three days. I let them know about it and no one ever fixed it or helped me get a new room after I asked multiple times.It was dirty and the ppl working at the front desk for the most part were nowhere to be found.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Memorial Weekend Stay

there were m&ms on the floor of our room. elevator sounded and felt like a safety hazard. the door to room 226 didn’t close easily and we had to shove it to close.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ismael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Benjamin

Stayed 7 nights in Mar 2025