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DoubleTree by Hilton Lubbock University Area

4.0 star property

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Photo gallery for DoubleTree by Hilton Lubbock University Area

Bar (on property)
Suite, 2 Bedrooms, Pool View | View from room
Lobby
Terrace/patio
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$136
$118 nightly
$136 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
505 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Place, Buddy Holly Center
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Pool View

Suite, 2 Bedrooms, Pool View | Living area | Flat-screen TV

Suite, 2 Bedrooms, Pool View

7.8 out of 10
Good
(6 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Corner

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Corner Room

  • Sleeps 4

Corner King Room

  • Sleeps 4

King Room

  • Sleeps 4

King Room with Balcony

  • Sleeps 4

1King Ste Mobility/Hearing Access W/Ri Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Balcony Room with 2 Queen Beds

  • Sleeps 4

Two Room King Suite

  • Sleeps 4

1 King Bed 2 Room Suite Overlooking Pool

  • Sleeps 4

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 4

Similar properties

Lobby
Embassy Suites Lubbock
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, 1,101 reviews
$98 nightly
The price is $112
Mar 22 - Mar 23
Total with taxes and fees
Embassy Suites Lubbock

About the neighborhood

Lubbock

With a stay at DoubleTree by Hilton Lubbock University Area in Lubbock (Downtown Lubbock), you'll be within a 5-minute drive of Texas Tech University and Lubbock Memorial Civic Center. .This hotel is 0.5 mi (0.8 km) from Fresenius Medical Care at Lubbock Heart Hosptial and 0.6 mi (0.9 km) from Louise Hopkins Underwood Center for the Arts.

What's nearby

  • Lubbock Memorial Civic Center - 5 min walk - 0.3 miles
  • Jones AT&T Stadium - 2 min drive - 1.9 miles
  • Buddy Holly Center - 2 min drive - 1.2 miles
  • Blue Light Live - 2 min drive - 1.2 miles
  • Texas Tech University - 4 min drive - 3.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Paint Rock Coffee Co. - ‬14 min walk
  • ‪BierHaus Lubbock - ‬16 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

DoubleTree by Hilton Lubbock University Area

DoubleTree by Hilton Lubbock University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 140 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Grab a bite to eat at Claraboya Scratch Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Claraboya Scratch Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 to 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 717 reviews
Rating 8 - Good. 130 out of 717 reviews
Rating 6 - Okay. 59 out of 717 reviews
Rating 4 - Poor. 41 out of 717 reviews
Rating 2 - Terrible. 43 out of 717 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and facility. Family friendly. Didn’t get to try but the restaurant looked hoppin’.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerard

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not clean and we got the suite over the pool and bar area. Keeps you up till midnight or 1 until bar closes. No extra covers upon request. Front desk was very apologetic and attempted to correct issues. The young lady Sundry morning to sit us was not very pleasant. For breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Vandon

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer, Fort Worth

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Deeply Disappointing Stay If I could give zero stars, I would. I understand that game weekends come at a premium, but charging $300 a night for rooms that normally run around $100 is one thing - delivering the bare minimum is another. Shockingly, even that didn't happen here. Our room was falling apart and dirty from the moment we walked in. The TV, shower head, and toilet paper holder were all coming out of the wall. There was mold, stained bedding, and an overall level of neglect that was completely unacceptable for any hotel, let alone a Hilton-branded property. Housekeeping never came. When we asked the front desk if they could at least refresh towels and bedding while we went out for dinner, we were met with eye rolls and an attitude that made it clear we were an inconvenience. And what did they do? The absolute least. They dropped off "clean" towels and threw a new mattress cover on top of the same stained comforter. They didn't clean, didn't remove dirty towels (which we had placed in the shower clearly to be taken), didn't refresh anything, didn't pick up a thing. For $300 a night, I expected at least a clean, functional room and basic hospitality. Instead, we received a broken, dirty room and dismissive service. If there had been any availability elsewhere, we would have left immediately. I will never stay here again, and I will never recommend this hotel to anyone. They should be ashamed of themselves.
Stayed 2 nights in Nov 2025

8/10 Good

Noe

Stayed 1 night in Nov 2025

10/10 Excellent

Carri

Stayed 1 night in Nov 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower was leaking from the ceiling and causing the paint and ceiling to get wet when water was running. Looked like someone tried to fix but didn't get it from leaking and patched the ceiling anyway.
Stayed 2 nights in Nov 2025

8/10 Good

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Arjeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the staff was very friendly and very polite. Overall I enjoyed the stay and will definitely be back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Anton

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The restaurant was amazing, room new , clean. Staff very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms are clean, comfortable and staff is courteous but the restaurant (Claraboya) completely derails this otherwise lovely hotel. They played live music from a fairly poor musician strumming his guitar at 7:30am and due to the centralized location everything reverberat s throughout the building and was too loud to sleep in the room. We met some friends for drinks and appetizers in Claraboya and were asked to move to the bar (rather than a table) so the restaurant could save tables for dinner—yet when we left there were still empty tables. Not impressed. We have stayed at 6 other Lubbock hotels around the University for Texas Tech games and this was my worst experience. Many better options around the University area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always love staying here! The staff is great and it’s so clean!
Stayed 1 night in Nov 2025

2/10 Terrible

Jai

Disliked: Cleanliness, staff & service, amenities
When we first got there they lost our reservation, when we got to the room things seemed okay later the first night as I was about to go to bed I see a throw up stain not cleaned at all , I then start to notice how the rest of the room is dirty with dust on just about everything , I didn’t even shower because I was so thrown off , THEN THE SECOND NIGHT HAPPENED AND THIS IS WHEN WE KNEW WE WERENT STAYING ( BED BUGS ) they have bed bugs … I booked this place because it was expensive and seemed nice .. looks are deceiving
Bed bug on couch
Bed bug on couch
bed bug on couch
Throw up on wall
Stayed 2 nights in Oct 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

ESTEVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy. Staff was friendly. It smelled great. Bed was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamim

Liked: Staff & service, amenities, property conditions & facilities
New , Clean and quiet .
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly people
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The food is hands down the best of any hotel in the Lubbock market. Overall, the rooms are clean, modern, and has soft beds. The people are accommodating. I like it overall.
Stayed 2 nights in Oct 2025