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Best Western The Hatfield Hotel

3.5 star property

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Serves lunch and dinner
Outdoor wedding area
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
$96
$80 nightly
$96 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪3 min walk‬
  • Place, Hollywood Cinema
    ‪4 min walk‬
  • Place, The Marina Theatre
    ‪16 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 767 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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Dec 14 - Dec 15
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About the neighborhood

Lowestoft

With a stay at Best Western The Hatfield Hotel in Lowestoft, you'll be within a 10-minute drive of Norfolk Broads and South Beach. .This hotel is 0.7 mi (1.2 km) from Hollywood Cinema and 1 mi (1.7 km) from The Seagull Theatre.

What's nearby

  • South Beach - 3 min walk - 0.2 miles
  • Hollywood Cinema - 4 min walk - 0.3 miles
  • The Marina Theatre - 16 min walk - 0.9 miles
  • Lowestoft Harbour - 5 min drive - 2.3 miles
  • Norfolk Broads - 5 min drive - 1.8 miles

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪The Plough & Sail - ‬4 min walk
  • ‪Spring Tide - ‬6 min walk
  • ‪East Point Pavilion - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Harbour Inn - ‬6 min walk

About this property

Best Western The Hatfield Hotel

Hotel in Lowestoft with a 24-hour front desk and a restaurant
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at LT1 Fish and Chips & More, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 10:30 AM.
LT1 Fish and Chips & More - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Terrace - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 191 out of 466 reviews
Rating 8 - Good. 174 out of 466 reviews
Rating 6 - Okay. 68 out of 466 reviews
Rating 4 - Poor. 20 out of 466 reviews
Rating 2 - Terrible. 13 out of 466 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and convenient location. Decent breakfast and comfortable beds. Just a few minutes walk from train station.Had no issues whilst and and would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Hatfield Hotel

Welcoming hotel and very conveniently located
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

6/10 Okay

Rossana

Traveled with partner
Liked: Staff & service
I’d booked a deluxe room overlooking the sea view was great but room was very below standard the bed was like sleeping on a rock and the pillows were awful the bathroom was not the standard of a deluxe the shower was so hard to turn on/off tv too close to wardrobe and no plugs near the bed! Altogether very disappointing far too much money for what we had!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very tired but i know it is one of the rooms still to be renovated. However the main problem was that the mattress sloped downwards and i moved in my sleep and fell out of bed at 4 am! I hurt myself on the bedside cabinet as i fell and grazed my arm and badly bruised my shoulder. The mattress is unfit for use and needs replacing.
Stayed 1 night in Aug 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

raymond

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
I liked the friendliness of the staff, the room was a nice size, but the bed was a bit old. I would have liked a few more food options on the menu The shower over the bath was unusable for me as the side was to tall and there was no handrail Even though there was a lift we still had to cope with to many stairs for myself and my husband The hot water was far to hot, care homes, schools and other public places sould be around 44%C
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel generally down at heel. Staff super stressed and too few. Check in experience not great; agreeing one hour extra to check out seemed to stress out receptionist (who was also serving at the bar). Lift out of service during big wedding reception; food pretty bad. Altogether needs some focused attention/
Stayed 1 night in Aug 2025

8/10 Good

Richard, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Night out with the Boys

Arrived at 2:30 pm and couldn’t check in due to no rooms available (a bit disappointed as I needed to get changed before meeting the boys at 3:00 pm. Managed to get a car parking spot which was good, as limited parking. Hotel clean same as my room which was quite basic but had a good shower.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort

Dated, but I will be back…..

So, not the most modern hotel in the world and quite frankly, it is overdue a refurb but that should not put you off staying. The Team are extremely welcoming, the rooms are clean and daily housekeeping cannot be faulted. Breakfast choice is good and I enjoyed what was put in front of me. I have stayed elsewhere in Lowestoft and paid more for the privilege however I will return to the Hatfield because of the friendly Team and the seafront location.
Stayed 2 nights in Jul 2025

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

LEWIS

Stayed 1 night in Jul 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointment

Room shabby and cramped and airless, creaking floorboards including corridor so bed shook whenever someone passed by. Disappointing. But breakfast excellent and I commend the lady who managed the breakfast restaurant, very friendly and efficient.
Stayed 5 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Great location, amazing staff, ok rooms.

Staff were absolutely amazing but the rooms were not able to cope with the exceptional temperatures.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Great.
Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing break

Throughly enjoyed our stay at the Hatfield, very friendly staff, the hotel is right on the sea front.. good for walking in either direction .
Beneath the pier
View from our window at dusk
Stayed 1 night in Jul 2025