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Mercure Lourdes Imperial

Property class: 4

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Photo gallery for Mercure Lourdes Imperial

A riverside view of a city with a row of hotels, including the Hotel Galilee Windsor.
A buffet with various food items including pastries, bread, and condiments.
A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.
A hotel with a prominent 'Mercure Hotel' sign, a storefront with glass display windows, and a flag outside.
A rooftop terrace with outdoor seating, potted plants, and umbrellas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $101
$84 nightly
$101 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of St. Pius X
    ‪5 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪6 min walk‬
  • Place, Massabielle Grotto
    ‪8 min walk‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪55 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a TV, a desk with a lamp, a framed picture on the wall, and a window with curtains.

Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, nightstands, a mirror, a framed picture on the wall, and a patterned carpet.

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Privilege, Room

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view of buildings, and a door.

Privilege, Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.

Standard Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, River View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a city view, and a framed picture on the wall.

Standard Room, 1 Double Bed, River View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, River View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Lourdes

A stay at Mercure Lourdes Imperial places you in the heart of Lourdes, within a 10-minute walk of Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes. .This hotel is 0.5 mi (0.8 km) from Massabielle Grotto and 0.5 mi (0.7 km) from Le Petit Lourdes.

What's nearby

  • Basilica of St. Pius X - 5 min walk - 0.3 miles
  • Basilica of Our Lady of the Rosary - 6 min walk - 0.4 miles
  • Massabielle Grotto - 8 min walk - 0.5 miles
  • Sanctuary of Our Lady of Lourdes - 8 min walk - 0.5 miles
  • Basilica of the Immaculate Conception - 8 min walk - 0.5 miles

Getting around

  • Lourdes Station - 15 min walk
  • Pau (PUF-Pau - Pyrenees) - 56 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬2 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Au Roi Albert - ‬1 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Cafe Jeanne D'arc - ‬1 min walk

About this property

Mercure Lourdes Imperial

Mercure Lourdes Imperial offers 88 accommodations with minibars and espresso makers. Beds feature premium bedding. 37-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Lourdes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 88 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this Victorian hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy international cuisine at Le Perchoir, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lourdes? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Le Perchoir - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1950
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 15 and February 1.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Mercure Lourdes Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 83 out of 234 reviews
Rating 8 - Good. 85 out of 234 reviews
Rating 6 - Okay. 37 out of 234 reviews
Rating 4 - Poor. 18 out of 234 reviews
Rating 2 - Terrible. 11 out of 234 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all attractions, convenient restaurant on site
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel- it is very well located and provided great food during the low season when almost every restaurant in town is closed. The staff were great- thanks!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Nancy Martino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, dining, and access to Lourdes sanctuary.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms. Good breakfast
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Clean room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Accidental location for those that want to visit this town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Good location. Great staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Luan

Nice hotel nice staffs closed to the church. Easy to access
Stayed 1 night in May 2025
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
No AC working and it was warm . We have to open windows but when sun is shinning it was hot even for April
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Nadarajasundaram

Outdated property

A bit outdated property. Locatio was good
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obsolete Hotel. City Center.

Hotel Obsolete with Gotelé in the rooms as the last reform was on tbe 70 and this was as a Suit, ....The hotels level in Lourdes normaly is horrible. Room Small. Breakfast nice standard Its as a 2 starts in other EU country.. Very expensive for the status. Try to use a modern one ....with less stars
Stayed 1 night in May 2025
Verified review

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Jeremie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Très en dessous de sa catégorie
Stayed 1 night in May 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Hôtel bien situé Salle petit déjeuner trop petite lorsqu' il y a des groupes ce qui doit être fréquent à Lourdes Isolation entre chambre...... Personnel très gentil
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Property conditions & facilities
Camera spaziosa, ma il climatizzatore non funzionava. Il wc era in un piccolo stanzino senza finestre, mentre il bagno sprovvisto di wc era presente solo la doccia e lavandino e non funzionava l'asciugacapelli
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Stéphane

Disliked: Staff & service, amenities
La place de parking à 20€, le restaurant fermé à 21h. J’ai du me faire livrer une pizza par Uber Eats. Hotel 4* pour lequel le budget est mis dans la décoration
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Ana Carolina

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto não gostei. Chuveiro não funcionou
Stayed 1 night in Feb 2026