2/10 Terrible
Darin
Traveled with partner
Sep 20, 2025
Disregarded my reservation and gave my room away. The explanation was given that it wasnt their fault and that "central" gave away the rooms on a first come first serve basis. I was also told that this is common withany hotels though I've never had this happen with any.other property. This was during a festival so there were no other hotel options in the area as every hotel was sold out. Management said they could help me and gave me a facebook page of people in the area that might let me stay at their place. This was done as though it was a normal viable option.
Inwas then told Inwouldnt be charged but to check with Expedia to be safe.
Expedia confirmednthat Inwas given a refund and, more importantly, confirmed that the story I was given about "central" giving my reservation to someone else was an absolute lie. Expedia was extremely apologetic, told me that this should have never happened and said they would be opening an investigation on this property.
I will never book a Radisson property again.
Darin
Stayed 1 night in Sep 2025























