Holiday Inn Louisville East - Hurstbourne by IHG

Property class: 3

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Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

A poolside area with checkered blue and white tiles, wicker chairs, and potted plants.
Exterior
A hotel room with two beds, a desk, a chair, a television, and a window with a view of the city.
A buffet with various fruits, including apples, grapes, and oranges, and a bowl of mixed fruits.
A person standing at a DJ booth with laptops and audio equipment, in a room with purple lighting and a curtain.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Place, Hunnington Place Shopping Center
    ‪14 min walk‬
  • Place, Malibu Jack's
    ‪18 min walk‬
  • Place, Plainview Tennis Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Louisville

Located in Louisville (Jeffersontown), Holiday Inn Louisville East - Hurstbourne by IHG is within a 10-minute drive of Oxmoor Center and Mall St. Matthews. .This hotel is 9.2 mi (14.8 km) from Louisville Zoo and 9.3 mi (15 km) from Louisville Mega Cavern.

What's nearby

  • Townfair Shopping Center - 14 min walk - 0.8 miles
  • Hunnington Place Shopping Center - 14 min walk - 0.8 miles
  • Malibu Jack's - 18 min walk - 1.0 mile
  • Plainview Tennis Center - 4 min drive - 1.3 miles
  • Kentucky Exposition Center - 13 min drive - 12.3 miles

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Circle K - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Olive Garden - ‬7 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 187 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 miles.
Enjoy American cuisine at Winners Circle Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Winners Circle Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 706 reviews
Rating 8 - Good. 209 out of 706 reviews
Rating 6 - Okay. 107 out of 706 reviews
Rating 4 - Poor. 66 out of 706 reviews
Rating 2 - Terrible. 46 out of 706 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property was a hidden gem. Surrounded by some abandoned hotel units. It was absolutely stunning inside. We were in town for a huge girls basketball tournament. Only downfall was that their pool was closed which we were really looking forward to and they couldn't give us any towels because there were so many people in the hotel.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Reservation was cancelled on arrival due to no rooms available. Despite booking on Expedia.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good place to stay at
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine - acceptable accommodations. Clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we make a trip to Louisville to visit Churchill Downs to watch the horses run. The last "3" yeas we have stayed at Holiday Inn Hurstbourne. The rooms are always clean and the staff is great. For $15 you get a full breakfast. Be sure to pay at check in as they charge $18 if you wat to pay that morning. While the hotel doesn't have a functioning restaurant, there are several placed withing walking distance. We always visit the sports bar/restaurant Brownies "The Shed". We will again stay there next year.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

It was closed due to gas leak!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
clean room, close to my work, friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not judge a book by its cover. They are doing renovation in the area around the hotel. Once you find the small entryway you will see a beautiful hotel. Inside is wonderful. Staff was kind and on top of everything you wanted. Bar in lobby. Food on premises or within walking distance. Grocery store a 1/2 block. We would stay there again. Very clean and quiet rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, beautiful beach area.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants and things to do nearby. We went to Malibu Jack's and the kids especially had a great time
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee was the morning front desk staff and she was soooooo nice and helpful. She went above and beyond to assist me. I needed a little extra time to curl my hair and she allowed me to do so before my check-out. When I got to the lobby she gave me a water and make-up wipe to go. THANK YOU DEE!!!!! FOR GOING ABOVE AND BEYOND.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The walk in shower was nice but, it was so slippery and the shower door should have had an handle on it instead of one very small nob which is an safety issue.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Amenities
Staff was very courteous, specifically the GM Abraham. There was a mix up with our assigned room so he upgraded us straight to the presidential suite!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Good holiday day inn
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't eat
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
no remote in the room upon arrival.. front desk at arrival not welcoming, at all..in back one question about the deposit of my credit card was very blunt in replying....
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple of times now and it has always been nice.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Not really
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and extremely friendly staff
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were VERY comfortable!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Nice, bathroom just didn’t feel very clean. Check-in was late because cleaning was running behind and it just felt like a rushed clean.
Stayed 1 night in Apr 2026