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Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

Property amenity
Bar (on property)
Point of interest
Ballroom
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$110
$94 nightly
$110 total
Total with taxes and fees
Mar 21 - Mar 22

Explore the area

View in a map
830 Phillips Lane, Louisville, KY, 40209
  • Place, Kentucky Kingdom
    ‪6 min walk‬
  • Place, Freedom Hall
    ‪11 min walk‬
  • Place, Kentucky Exposition Center
    ‪12 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential) | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Presidential)

  • 670 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(26 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

  • 1560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 685 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Conference Floor)

Room amenity

Room, 1 King Bed (Conference Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 437 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(187 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

7.4 out of 10
Good
(12 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Restaurant
Tru by Hilton Louisville Airport
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,006 reviews
$82 nightly
The price is $97
Mar 31 - Apr 1
Total with taxes and fees
Tru by Hilton Louisville Airport

About the neighborhood

Louisville

Located in Louisville (Fairgrounds), Crowne Plaza Louisville Airport Expo Ctr by IHG is within a 15-minute walk of Kentucky Exposition Center and Kentucky Kingdom. .This hotel is 2.5 mi (4 km) from Churchill Downs and 1.7 mi (2.7 km) from University of Louisville.

What's nearby

  • Kentucky Kingdom - 6 min walk - 0.4 miles
  • Highland Festival Grounds - 8 min walk - 0.4 miles
  • Freedom Hall - 11 min walk - 0.6 miles
  • Kentucky Exposition Center - 12 min walk - 0.7 miles
  • University of Louisville - 3 min drive - 3.0 miles

Getting around

  • Louisville Intl. Airport (SDF) - 4 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Starbucks - Post Security - ‬3 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Subway - ‬17 min walk

About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 588 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Al's Table or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • 50,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 815 out of 1232 reviews
Rating 8 - Good. 214 out of 1232 reviews
Rating 6 - Okay. 108 out of 1232 reviews
Rating 4 - Poor. 45 out of 1232 reviews
Rating 2 - Terrible. 50 out of 1232 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
the lady that was working the front desk in the morning on December 15th was absolutely wonderful. She helped us out a lot and it meant a lot to me. the food was amazing. son loved that your pool was opening and had fun himself. overall great experience and when i come back to visit in the summer definitely staying again
Stayed 1 night in Dec 2025

10/10 Excellent

Ann-Marie

Stayed 1 night in Dec 2025

6/10 Okay

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, hotel was nice, room comfortable and close to airport and exposition center. Only thing I didn’t like was the hotel shuttle woman that was working she was rude and when I needed to be dropped off closer to the west wing hall she said she couldn’t take me any closer. Which wasn’t true because every other hotel shuttle was dropping off in front of that wing. I had to walk from one end of the center in the freezing cold right before my competition. If you don’t want to work then you shouldn’t have a driving job.!!! Other hotel staff was nice but 12/14 whoever that lady was driving at 6am should be fired.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
The check in staff were courteous and helpful. They were all respectful of my daughter who has a disability
Stayed 1 night in Dec 2025

10/10 Excellent

Kala

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel and rooms were clean and tidy. The staff were extremely nice. The adjacent restaurant attached to the building, the food was ok but the staff there was nice too. Overall everything with the Crowe Plaza, it was 100% and I will be staying there again if I’m in Louisville.
Stayed 4 nights in Dec 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room on the 7th floor was really "meh"... no bottle of water in the room, slightly dirty bathroom, broken lamp, janky luggage rack, broken ice machine, broken hanger, AND you had to walk a really long distance from the front desk to an elevator bank on the back side of the hotel. If a guest checking in with a ton of luggage is told to walk to other side of the property, staff should offer to retrieve a luggage rack for the guest. The market was a nice convenience especially since it had a microwave and snacks. The other convenience was the proximity to the expo center for an event we were attending. But doubtful we will stay at this property again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Tammie Leah

Traveled with family
Disliked: Cleanliness
Shower was broken and there was no hot water the whole time and rude get service
Stayed 3 nights in Dec 2025

2/10 Terrible

Jennifer

Traveled with family and small children
I didn’t get my room cleaned once during my 4 night stay. Upon complaining they came to my door with a garbage bag full of towels. The bath filled up with yellow water. The shuttle was unreliable and left us standing at convention center for 45 min. Spent $100 on Ubers. The bartenders were RUDE!!! “I can’t make anything on that menu. This is like a regular bar.”
Stayed 4 nights in Dec 2025

10/10 Excellent

Donna

Stayed 3 nights in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly, helpful and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

DaRiecea

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

selma

Stayed 2 nights in Nov 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were comfy My favorite part was the smell of the hand soap and shampoo and body wash. They were all liquid not bar soap and the fragrance was very pleasant.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service great all around!
Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Stayed 4 nights in Dec 2025

10/10 Excellent

Elmer

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Stayed 1 night in Dec 2025

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service
Wonderful experience at Crowne Plaza in Louisville! Parking was great. The lobby was beautiful and clean. The staff was friendly and helpful. The room was very clean and tidy. The lamp in the room was broken and needed to be replaced, not glued. I did inform the staff. I wish the restaurant was open earlier than it did. We were very hungry when we arrived and there wasn’t anything around but a McDonalds. Overall, wonderful hotel and experience. :)
Stayed 1 night in Nov 2025

8/10 Good

Kendall and or Jason

Stayed 3 nights in Nov 2025