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Best Western Louisville East Inn & Suites

2.5 star property

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Photo gallery for Best Western Louisville East Inn & Suites

Indoor pool
Room amenity
Lobby
Free daily full breakfast
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$87
$74 nightly
$87 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪14 min walk‬
  • Place, Hunnington Place Shopping Center
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪20 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(11 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

Pool
Clarion Pointe Louisville East
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,220 reviews
$71 nightly
The price is $84
Jan 18 - Jan 19
Total with taxes and fees
Clarion Pointe Louisville East

About the neighborhood

Louisville

With a stay at Best Western Louisville East Inn & Suites in Louisville (Jeffersontown), you'll be within a 15-minute drive of Louisville Mega Cavern and Hurstbourne Corners Shopping Center. .This hotel is 11.9 mi (19.1 km) from Kentucky Exposition Center and 11.8 mi (19.1 km) from Kentucky Kingdom.

What's nearby

  • Malibu Jack's - 14 min walk - 0.8 miles
  • Hunnington Place Shopping Center - 17 min walk - 1.0 mile
  • Jeffersontown Commons Shopping Center - 20 min walk - 1.1 miles
  • Skyview Park - 6 min drive - 1.1 miles
  • Indiana Emergency Care - 7 min drive - 2.8 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Brownie's The Shed Grille & Bar - ‬4 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Dairy Queen - ‬13 min walk

About this property

Best Western Louisville East Inn & Suites

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 101 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Michele

Traveled with family
Disliked: Cleanliness, property conditions & facilities
While there was a comfortable bed and decent pool, floors were filthy thru out, didn’t want to touch anything in the elevator, the luggage carts were horrible and our tub drain was super slow. It needs a major deep clean top to bottom!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Breakfast was the best part. The rooms was not bad though.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very nice. TV difficult to figure out; our 3 rooms each had a TV that functioned differently and desk clerk could tell us nothing about them. Once I figured it out how to get channels, I discovered that the channel selection was less than I am accustomed to in hotels. Major network channels were available but little else. No ESPN or other sports channels, for example. The only automatic doors are at the front of the hotel, and the majority of parking is in the back. Not only were the doors in the back not automatic but the 2 doors were at 90 degrees to each other. To use cart to bring in possessions, guests need to decide whether to leave their car under the porch in the front while taking their possessions to their room, leave their possessions in the lobby while parking their car or bringing in items in stages through 2 non-automatic doors. We were fortunate that we got 3 rooms on the first floor without having a pet. Only 7 rooms are on the first floor and they are generally reserved for pet owners. We had requested first floor because one member of our party uses a walker. Breakfast was nice. Laundry room and fitness center are available. Bike in fitness room did not work. Seat would not lock in place and display did not light up to allow selection of workout program. I would stay there again.
Stayed 4 nights in Oct 2025

6/10 Okay

Brian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place did not smell good. Smelled musty, and at times, moldy. The owners posted a board of recent renovations...I could not see where those cc7
Stayed 1 night in Oct 2025

10/10 Excellent

Demario

Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Business traveler
Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Tessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was extremely rude..The room was dirty and it smelled like mildew. The air conditioner barely worked so it was uncomfortable hot...and there was mold beside the air conditioner
Stayed 2 nights in Sep 2025

10/10 Excellent

IDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025

10/10 Excellent

maria fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Eric

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western location might be the worst hotel I've ever had. The room smelled like body odor and pot and the smell never went away. The floor we were on was a non smoking floor and it smelled like both cigarette and weed smoke for our entire weekend visit. The room was also very dirty- with food and stains on the floor. I felt dirty bring there and could not wait for the weekend to be over. The food for breakfast was also absolutely disgusting. The only redeeming quality is that the people who worked there we friendly. Do not stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Sep 2025

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Traveled with group

Not super clean

Stayed 4 nights in Sep 2025

10/10 Excellent

Densil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 5 nights in Aug 2025

2/10 Terrible

Lakeshai

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a typical Best Western experience. They had a lot of maintenance people but it didn’t seem like anything was fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

LaTanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but overall nice stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

isom

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Traveled with family and small children
Liked: Staff & service
.
Stayed 2 nights in Jul 2025