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Best Western Louisville East Inn & Suites

2.5 star property

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Photo gallery for Best Western Louisville East Inn & Suites

An indoor swimming pool with clear blue water, stone flooring, and a blue metal ceiling.
A lobby with seating areas, a reception desk, and an exit sign.
A restaurant with wooden tables and booths, a large window with a view, and a flat-screen TV mounted on the wall.
A reception area with a wooden reception desk, a clock on the wall, and a door with frosted glass panels.
A hotel room with a desk, two chairs, a sofa, a TV, and a patterned carpet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $94
$80 nightly
$94 total
Total with taxes and fees
Aug 17 - Aug 18

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a large bed, a dresser, a television, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a chair, and a small table.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a small refrigerator.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a desk, a chair, a TV, and a heater.

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Pool
Clarion Pointe Louisville East
Jeffersontown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,289 reviews
$70 nightly
The price is $82
Aug 16 - Aug 17
Total with taxes and fees
Clarion Pointe Louisville East

About the neighborhood

Louisville

With a stay at Best Western Louisville East Inn & Suites in Louisville (Jeffersontown), you'll be within a 15-minute drive of Louisville Zoo and Louisville Mega Cavern. .This hotel is 11.9 mi (19.1 km) from Kentucky Exposition Center and 11.8 mi (19.1 km) from Kentucky Kingdom.

What's nearby

  • Malibu Jack's - 16 min walk - 0.9 miles
  • Townfair Shopping Center - 17 min walk - 0.9 miles
  • Skyview Park - 3 min drive - 1.3 miles
  • Hunnington Place Shopping Center - 4 min drive - 1.3 miles
  • Kentucky Exposition Center - 16 min drive - 13.6 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Best Western Louisville East Inn & Suites

Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 101 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was as expected!
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Greg

Not a great place to stay
Stayed 1 night in Apr 2026
Verified

8/10 Good

Christine

Liked: Cleanliness
Free breakfast is good. The foods and drinks were good. Coffee taste good. Parking is safe and easy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Staff & service
Clean comfortable bed, smart TV, good vanity lighting. Hallway had a weed smell but room did not smell. Breakfast area was nice, food was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

IDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean. The carpets were phenominal!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ticker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

isom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great for the time we spent there
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was surface clean only and in need of maintenance. Shower fixtures were loose from the walls. Door handles inside of the room were just hanging from the door. Bedding was clean but torn in places and need of being replaced. Main lobby was clean along with the breakfast and bar area. Batteries did not work in room remotes for the tvs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but overall nice stay.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Laura

Liked: Staff & service
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a staple in my travels when considering the Louisville Kentucky area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shari

Check in was a breeze everyone was friendly … breakfast was amazing
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities
The room was nice, beds a little lumpy but otherwise I slept well. Breakfast was delicious. Front desk was super friendly and made everything easy. I only wish they had more parking, lol! 10/10 they are also renovating everything as well 😀
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Vickie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place has bed bugs
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean place and had a good breakfast. Was a quick stay.
Stayed 1 night in Jul 2025