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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Outdoor pool, sun loungers
Free daily cooked-to-order breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $143
$128 nightly
$143 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Frank G. Bonelli Regional Park
    ‪3 min drive‬
  • Place, Raging Waters
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Queen Room With Two Queen Beds

  • Sleeps 4
  • Free WiFi

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3
  • Free WiFi

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3
  • Free WiFi

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
San Dimas
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 844 reviews
$127 nightly
The price is $142
May 10 - May 11
Total with taxes and fees
Holiday Inn Express Hotel & Suites San Dimas by IHG

About the neighborhood

San Dimas

A stay at Best Western San Dimas Hotel & Suites places you in the heart of San Dimas, within a 5-minute drive of Swan Day Spa and Frank G. Bonelli Regional Park. .This hotel is 14 mi (22.6 km) from Ontario Convention Center and 1.7 mi (2.7 km) from San Dimas Community Hospital.

What's nearby

  • Swan Day Spa - 5 min walk - 0.3 miles
  • Pacific Railroad Museum - 15 min walk - 0.8 miles
  • Frank G. Bonelli Regional Park - 3 min drive - 1.0 mile
  • Raging Waters - 6 min drive - 1.2 miles
  • Disneyland® Resort - 44 min drive - 30.6 miles

Getting around

  • Claremont Station - 10 min drive
  • San Dimas Station - 18 min walk
  • Los Angeles - Ontario Intl. Airport (ONT) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Klatch Coffee - San Dimas - ‬10 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Best Western San Dimas Hotel & Suites

Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Best Western San Dimas Hotel & Suites. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Onsite venue - lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adan

Stayed 1 night in Jan 2026

6/10 Okay

Jeff

Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was very nice. The staff were great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, great location. Friendly staff...
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness
Staff was friendly. Linens appeared to be relative new and very white, no stains. Room in general felt a little tired and dated.
Stayed 1 night in Jan 2026

10/10 Excellent

Madeline

Business traveler
Liked: Cleanliness, staff & service, amenities
We’ve stayed here multiple times. Comfortable quiet and good made to order breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Stayed 1 night in Jan 2026

10/10 Excellent

alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. Great breakfast included. Clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Catherine

Disliked: Staff & service

No Sleep, No Service, No Follow-Up

We stayed here 8/1/25 the night before a family funeral. Around 8:00pm we began hearing the persistent sound of a woman's voice in the room next to ours. We couldn't make out any words, but it sounded like an audio book or some kind of meditation tape. At 2:00am, I discovered that our room phone was dead and had to call front desk from my cell. The clerk offered to move us, but having unpacked already and being exhausted from our long drive, we declined. He said he would take care of it. At 3:00am I went to the front desk to follow up, and the clerk kept changing his story — first he said that knocked on the room's door and then called the guest with no responses, then he claimed he "wasn't allowed" to disturb guests. Finally, he gave me a business card with an email address and said to contact the general manager. A nonworking phone is a safety issue, and guest comfort was clearly not a priority. I emailed the GM twice requesting partial restitution and never received a reply. No accountability at any level. If guest comfort and safety matter to you, I recommend choosing another hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela, Boston

Stayed 1 night in Dec 2025

8/10 Good

Martin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just fine for an overnight after a big family Christmas dinner and celebration.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, nice area, fabulous breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Shelly

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast with the room was wonderful. Our room was decent. The bed wasn’t very comfortable. We killed two large spiders in the bathroom area.
Stayed 3 nights in Nov 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service
The staff great. I did not like the ticket requirement for breakfast and the lack of variety. While the food is made or order, you have to wait to get it and if you are in a hurry to get out this is an issue. The bread is the large slice type, which doesn’t work in the small toaster. You have to put it in side ways and only half the bread gets toasted. In the room you only get one small container of soap so you either use it to wash your hands or for the shower. And I am not sure if it was an oversight or not, but there were no face towels in the room. Makes it hard to take a shower with a small bottle of body wash soap and no towel.
Stayed 1 night in Dec 2025

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty, bugs in the bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discrimination against myself and MY SERVICE ANIMAL AND ASKED TO SHOW THEM HER PAPERWORK AND WHY SHE WAS A SERVICE ANIMAL! By California State Law it is ILLEGAL TO ASK WHY I HAVE A SERVICE ANIMAL AND THEN TO ASK ME TO SEE MY DOCTORS PAPERS WITH MY INJURIES AND WHAT REQUIRED ME TO HAVE A SERVICE ANIMAL. Worst place worst customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025